Brian
Apr 10, 2024
Good.
Good unit. Good Price. Some dirt and spider webs in unit upon arrival.
Recommended: Yes
Jerry Angelo
Sep 19, 2023
Beats other storage units I've used by far!
The online interaction was very good. The folks at the office in Florence were very professional, knowledgeable and pleasant. And the unit we rented was clean and really fit our needs. The PS App made access a breeze. Overall, a winner.
Recommended: Yes
Caylon McCormick
Jan 22, 2023
Check in process was smooth and easy .
Thank you so much, so far so good. Everything was smooth and easy . No unexpected fees .
Recommended: Yes
Bill
Dec 06, 2022
I think its a good place.
I think this will be a good place. They need to get the gate fixed it's never closed. saw a man with a trash bag walk in the gate and go into the back.
Recommended: Yes
Tammy Altman
Sep 04, 2022
Great service!
My whole experience with this awesome company has been a complete blessing.
Recommended: Yes
Sarah Samuel
Nov 25, 2020
Good experience.
A little problem opening the door to the inside storage but the technician assisted me. He was great!
Recommended: Yes
James Freeman
Apr 23, 2020
Awesome Customer Service
The girl who helped us went out of her way to help. We got there about 5:45pm and she still went ahead and did the paperwork after we said we had load in Columbia on Saturday and could not come back then. We had called earlier in the day and the gentleman who we spoke with was helpful however didn’t tell us about the latest you could check in.
Recommended: Yes
Vic Bacon
Mar 23, 2020
Excellent timely service
Excellent timely service
Recommended: Yes
Thomas
Mar 12, 2020
First and last time.
Unit requested was unavailable because they couldn’t open it . Asked for the same price for a different unit and said no . Ended up being up charged . Key pad was also broken inside the “1” wouldn’t work . Stuck inside waiting for someone else to open the gate on the outside.
Recommended: No
Georgia Porter
Feb 17, 2020
I was pleased to get the service, I needed in a short time
It was a last minute decision to make and the Manager there was very professional and helpful in getting me the unit I needed. Great customer service.
Recommended: Yes
Bonnie Bragdon
Jan 29, 2020
Only thing I dont like is I'm an otr...
Only thing I dont like is I'm an otr truckdriver not in town often never know the hours I'll arrive and gate locks at certain time. Only complaint I have...
Recommended: Yes
Judy Cooper
Oct 21, 2019
The staff there has to be one of the...
The staff there has to be one of the nicest I've encountered in a while. The young man that has helped me each time I've been in is awesome.
Recommended: Yes
Amber Morrow
Jul 22, 2019
Not sure if the unit I have is going to...
Not sure if the unit I have is going to fit all of my stuff but we will find out Saturday
Recommended: Yes
Brandon Durant
Jul 16, 2019
Associate very knowledgeable.
Associate very knowledgeable.
Recommended: Yes
Kimberly Cooper
Jul 02, 2019
Kind service
Kind service. Very helpful.
Recommended: Yes
Carolyn Horn
Apr 16, 2019
Absolutely I would recommend this location!
Absolutely I would recommend this location especially. In fact, this location was recommended to us. This is our 2nd time renting a space. I also would like to say Shekina was a great help in us deciding what size unit we needed as we were unsure. She is an excellent employee and a great asset to your company. I'm so glad we have had the opportunity to do business with her.
Recommended: Yes
Leonard Nettles
Apr 10, 2019
I was not pleased in that I had to...
I was not pleased in that I had to purchase insurance.
Recommended: Yes
Henry Odom
Mar 06, 2019
Very friendly and walk u through...
Very friendly and walk u through everything and makes sure u know how to use codes to get in gate and door
Recommended: Yes
John Sanders
Aug 28, 2018
it was great experience.
it was great experience.
Recommended: Yes
Nola Whitehurst
Jul 05, 2018
Great Service
Great Service. The faculty is very clean. The staff was very helpful and very patient . Handle being the only staff member at the site with multiple customers very good. I would recommend this public storage facility to all my family and friends
Recommended: Yes
Cristal Bush
Jun 28, 2018
I had a great experience with an...
I had a great experience with an outgoing and considerate representative named Cindy. She went out of her way to explain every facet of the storage facility and personally showed me units untill we found one that fit my needs. I am very confident that my belongings are at the best and safest possible place in Florence,SC. I would recommend Public Storage to any of my friends or loved ones. Incidentally, i was introduced to Public Storage bc my sister has a unit there and spoke highly of the facilty and staff. Thank you all for your great service.
Recommended: Yes
Shawn Crippen
Jun 11, 2018
Very nice lady who helped me
Very nice lady who helped me. Very professional and made me feel very comfortable!!
Recommended: Yes
Michel Mikel
May 03, 2018
I've always been immensely satisfied...
I've always been immensely satisfied with my storage experience with Public Storage. Each encounter has been nothing less than awesome! Thank you for always providing great customer service and great service period!
Recommended: Yes
TICHERA
Mar 26, 2018
Will use again
I would use Public Storage again. This place is clean and secure.
Recommended: Yes
navigator185
Oct 07, 2017
Thank you Shekina for your perfect customer service. Youve helped me to make an excellent choice selecting my space.
Recommended: Yes
Annie Rogers
Oct 04, 2017
Ms Dianne was very helpful with our storage needs. She was patient and curtious
Recommended: Yes
Latorrence Jackson
Sep 25, 2017
Dianne Anderson did an excellent job. She was very friendly and helpful! Great customer service!
Recommended: Yes
Jordan Lewis
Aug 21, 2017
Dianne was perfect. She was quick and explained everything perfectly. She's great and I recommend that if you are looking for a unit to go see Dianne.
Recommended: Yes
Kristopher Burnett
Aug 18, 2017
You guys rock!
People were so nice! And customer service is a biggie to me!
Recommended: Yes
elizabeth mitchell
Aug 11, 2017
I love this storage place due to Mrs.Dianne whom is a manager helped me tremendously. She even assist me in upgrading to a bigger storage due to all my things wouldn't fit into the storage I previously had. She was very professional, helpful, and most importantly she have great customer service skills. I would definetly give 5 stars and recommend my family and friends.
Recommended: Yes
Andrea Scott
Jul 31, 2017
Awesome experience
Awesome experience
Recommended: Yes
Denise Burrows
May 31, 2017
Take a ride with Florence SC Public storage adds a ...
Florence SC Public Storage adds a personal touch experience... It would better if, they SPRAY inside units too many Spider webs
Recommended: Yes
Karl Todd
May 03, 2017
Was greeted by sales person
Was greeted by sales person, and treated very well. Found a storage unit that fitted my needs at a good price.
Recommended: Yes
Sarah Jones
Jan 17, 2017
Excellent
Customer service was great
Recommended: Yes
Katherine Tlougan
Jan 17, 2017
Good manager was Dianne
The manager by the name of Diane care of me was very helpful and very Sarah the place is clean and orderly
Recommended: Yes
Donna and Michael Bowden
Jul 19, 2016
Experience
Very good experience. Nice friendly staff and storage unit was very clean
Recommended: Yes
Onyx Danois
Apr 05, 2016
Great service!
Shenika is awesome! She is very helpful and handles the site very well!
Recommended: Yes
Wafiyah Uqdah
Mar 29, 2016
Public. Storage stood by me from the beginning to the end
I had a wonderful experience , knowing that could Depend. on Public Storage! Thank you
Recommended: Yes
Carisa Gerald
Aug 06, 2015
Great Experience
I received great customer service from Shakena during my visit to the Cashua St. Florence, SC location.
Recommended: Yes
Angela Scott
Mar 17, 2015
public storage is the only way to go!
I went in needing help storing my property and came out happier than ever knowing it all was in good hands
Recommended: Yes
Leticia Gonzalez
Sep 16, 2014
THE MOST FIRST AMAZING EXPERIENCE
To begin with PUBLIC STORAGE was at the bottom of my list when my husband and I began to look for a storage place. We were looking for safe clean and secure place. We have over $5000.00 dollars worth in electronics alone not to mention water fountains that I collect some very expensive ones. not to mention our 4 smart t.v. dvr alone with our furniture so we needed some where good but also inexpensive. We went all day looking every storage in south Carolina nowhere it was either dirty,too expensive or not secure. finally on Cashua dr. OMG these women susan and freida they treated us like family the place emmaculently clean very secure and the prices unbelieveable. These ladies went above and beyond they made us feel like family its been months and I still call them and keep in contact and its funny I thought it was just us, but I had to wait one day at the office and they treated every person that came in the same. these people are amazing we met the district manager because he had to come open the lock because we left our key he came out of his way to help us and we didn't use their locks we purchased our own. he could of said no because the lock wasn't theirs but he came immediately and helped us. All of these people that work in public storage must go threw some type of special training because even when customers come in being nasty these ladies are still nice and curtous and treating people like family I would highly recommend public storage to everyone I would never use any one else my hat off to public storage great job
Recommended: Yes
Alexzandra Reed
Apr 09, 2014
Great facility.
My experience was hassle free, quick, and easy. Sue (the woman at public storage in Florence) took me to view the unit, explained the security systems, and handled my paperwork quick and effectively. The facility was well kept and easily access able. Plus the security measures give you peace of mind.
Recommended: Yes
