Rob
Feb 13, 2023
Very Good Experience
Rachel was very helpful in making sure everything was to our satisfaction. Absolutely no problems.
Recommended: Yes
Steve Henning
Jan 30, 2023
Friendly service
No light bulb in unit or string
Recommended: Yes
Katie
May 05, 2021
Great unit, but the road to the unit is very small and tight.
The unit size is perfect and clean, front desk was very helpful. The road for the units is really Small and tight, very hard to turn around in. If you have a moving trailer or truck it's very hard to navigate.
Recommended: Yes
Douglas Kearney
Dec 08, 2020
Very Helpful and knowledgeable
Very Helpful and knowledgeable. Thanks!!!
Recommended: Yes
Nancee
Nov 10, 2020
Amazing and flawless experience! вќ¤пёЏ
Tonya and her assistant were fabulous in coordinating our storage needs. Clean, professional, safe, and complete.
Recommended: Yes
Stephen
Nov 10, 2020
It’s okay. Unit relatively clean. Helpful staff.
Staff was helpful. Things happened on time. Open on Sunday, so very convenient. Putting a car in the unit was very difficult, even a small car.
Recommended: Yes
Krista
Apr 20, 2020
Helpful staff, clean unit, great pricing.
This storage unit check off everything I was looking for. My only complaint would be that they were unable to provide a dolly to wheel heavy items through the indoor unit building. I was told it had been stolen and they had not replaced it. So we had to carry a washing machine and dryer by hand into the unit. Otherwise, I’m very happy with the service I received. Especially with how difficult coordination with other companies has been during the pandemic.
Recommended: Yes
Dale M
Feb 29, 2020
Great customer service!11
Great customer service!11
Recommended: Yes
Macon Ramsey
Sep 16, 2019
It was one of the best experience I...
It was one of the best experience I have experienced dealing with it public storage
Recommended: Yes
Peter Couch
Sep 11, 2019
Evacuated with the hurricane got a...
Evacuated with the hurricane got a storage unit and Public Storage was awesome and accommodating. Tonya was very knowledgeable and helpful!
Recommended: Yes
Charmetra Thomas
May 06, 2019
Great experience....
Great experience....
Recommended: Yes
Dannie Hickman
Jan 21, 2019
Most Units are not level with ground
Most Units are not level with ground. Have to step up
Recommended: Yes
Ron B
Jan 02, 2019
Incredible Seevice
My experience this past week with Public Storage has been above and beyond my expectations. I will definitely recommend your company to friends and family.
Recommended: Yes
Stephanie Day
Dec 18, 2018
Staff was friendly but I did not at all...
Staff was friendly but I did not at all appreciate being forced to purchase the insurance especially when I wasn't bringing any items for 2 weeks and wanted to check with my renter's insurance first.
Recommended: Yes
Crystal
Sep 04, 2018
Excellent customer service!
Excellent customer service!
Recommended: Yes
Frank Collinsworth
Aug 03, 2018
Rocky Creek rd Public Storage
Carol was very helpful and was a pleasure to work with
Recommended: Yes
Jon - Greenville Mattress Company
Jun 11, 2018
Everything went well
Everything went well Thank you
Recommended: Yes
George Carpenito
May 02, 2018
Quick & Easy
I made my reservation on the internet to get the discount. Was contacted promptly to verify my reservation. When I got to the office, Ang explained everything and I had my bin in no time.
Recommended: Yes
Brandon
Mar 26, 2018
Everything has been great so far, Month Plus in
Everything has been great so far. From the friendly managers, to the convenient locations, to the unit itself.
Recommended: Yes
Bonnie Bommelje
Sep 06, 2017
Friendly to people who are signing up and they give incentive for 5 star reviews. Less than 6 months in, they raised the price. We did not have an introductory price or a special offer - beware of their "good rates" and reviews. Price raised 16%
Update: price did not increase again in the next year. Clean, no water leaks, no bugs so in my opinion, good storage option.
Recommended: Yes
Sean Flynn
Aug 31, 2017
I was pleased with the move in process, but shortly after moving in, our rate increased. I was upset at the time, but the rate was ultimately still fair.
After leaving our stuff there for almost a year and a half, we have moved out of the storage unit. During our move, it was nice to see we had zero issues with bugs (other than some spiders right at the door), or water/humidity.
Overall, the staff on site was specifically helpful, and my only complaint would be that Public Storage (not the folks at this location) allows for rate adjustments so soon after joining.
Recommended: Yes
NUNA BIZNES
Aug 11, 2017
Excellent prices! Phenomenal customer service! Jamie was my sales rep very knowledgeable, courteous, proficient at all U-HAUL has to offer it's customers. Even received a follow- up call from management to ensure that all of my needs were meet. Would definitely recommend this location to anyone that is looking for a storage facility. **SATISFIED CUSTOMER **
Recommended: Yes
BILLIE
Apr 11, 2017
REVIEW FOR STORAGE
GREAT CUSTOMER SERVICE FROM CAROL
Recommended: Yes
Tracy
Apr 04, 2017
Awesome!
Carol was fantastic; very efficient and explained all the details to us clearly. Would recommend Public Storage to my friends.
Recommended: Yes
Brandon Hudson
Mar 15, 2017
Juanita and Carol were extremely helpful. Juanita showed me the space and we took a really cool ride on the golf cart. The paperwork took no time at all and I'm incredibly happy with the space. I'm so glad I chose this location. Juanita was friendly and I look forward to seeing her in April when I make my payment!
Recommended: Yes
Thad May
Jan 25, 2017
One issue
Only problem I have is, for the money, you should have access to your belongings anytime.
Recommended: Yes
Kathy Kirby
Dec 21, 2016
Storing made easy and user friendly.
This was our first experience with public storage. Carol, the manager, was friendly and very knowledgeable. She gave us things to think about when deciding the size of storage and fullly explained all options. We have really enjoyed the ease of access to our storage unit and the secure environment. Having a climate controlled unit gives us peace of mind that out personal items will be safe.
Recommended: Yes
James Harrell
Nov 09, 2016
Price
Signs everywhere say "1st month for $1". That is not true. Had to buy their style lock which is about 1 inch long and it cost $20. Not to mention that the kind of lock you buy cannot be used for anything else. Ripoff. The only reason I am giving 3 stars is because they called me back when a unit became available. I was also told by one of the managers that the reserving of units only works when there is no one in the office that is willing to pay cash for your reserved unit. Not too happy with this organization overall.
Recommended: Yes
Aneitra Chase
Sep 20, 2016
My experience at Public Storage.
My experience was beyond great! Affordable prices, clean and beyond friendly service!
Recommended: Yes
Melissa Fox
Mar 23, 2016
Very friendly
Employee was very helpful and polite. Renting a new building so the storage unit is nice and clean.
Recommended: Yes
Subrizi Scott
Feb 23, 2016
Yolanda was great.
Yolanda did a great job helping me find the best unit with reasonable price.
Recommended: Yes
Deborah Ogle
Jul 01, 2015
Fantastic
Employees were both helpful and informative. Made a stressful experience easy especially when I changed my mind about wanted a larger unit that I originally thought. Price is reasonable.
Recommended: Yes
Cassandra B.
Apr 09, 2014
great experience and awesome staff
They worked with me on changing my unit without incident. I think there should still be insurance optionsfor storing things in the parking spaces. The property could use some cleaning up and looks to be lacking some on camera coverage. But had an overall positive experience.
Recommended: Yes
