Helen Harman
Jul 13, 2020
Very easy to deal with
Very easy to deal with, & clean neat facility. Helpful employees. Plus all the way.
Recommended: Yes
James Sullivan
Jun 26, 2020
My wife and I worked with Shana at the...
My wife and I worked with Shana at the 5 Yacht Cove Drive Public Storage facility. She was excellent. Shana was extremely helpful, thorough in presenting all relevant information and very patient with us. She worked through her lunch-time to assist us.
Shana made our experience delightful.
Recommended: Yes
Mitch
Jun 02, 2020
Manager very nice
Manager very nice, very accommodating. Prices very good for how close to our place.
Recommended: Yes
Leon Wood
May 29, 2020
This rating is because of your property...
This rating is because of your property manager Sue. I don't know how much you are paying her, but it is not enough.
Recommended: Yes
Mary Trostle
May 23, 2020
Need more space for a great price!
Sue was efficient and professional in taking care of my rental. She was pleasant and explained everything clearly. I would highly recommend the Yacht Cove Hilton Head Island, SC location if you are looking to rent.
Recommended: Yes
Joan
Mar 21, 2020
Great experience at Public Storage
Everyone at Public Storage is so nice and friendly. The space is clean and last year all of our stuff made it thru the summer without a problem! Wish the price didn't go up, but understand why it happens. Thanks for your great service!
Recommended: Yes
Constance Shelford
Nov 07, 2019
Sue was terrific to work with
Sue was terrific to work with! I had never rented a unit before and she made it so easy to do!
Recommended: Yes
Sam Mancuso
Jul 01, 2019
Great location but this is the 2nd time...
Great location ~ This is the 2nd time I've used this Public Storage. Sue & Shayna were & are terrific! Highly recommended!
Recommended: Yes
Gjw1950
Mar 09, 2019
NIce staff, hidden fees
NIce staff, neat and clean, feel safe there. Did not like that you are required to buy insurance. Do not remember seeing anything on the website or even on 4 phone calls about making you buy extra insurance on your items. Just add an extra $ 11 a month to your cost. Blindsided by this.
Recommended: Yes
Patricia Jones
Feb 11, 2019
Very helpful
Very helpful. Courteous. Space clean. Eager to help.
Recommended: Yes
Valerie Sander
Feb 11, 2019
Nice facility
Nice facility, Sue in the office is great!
Recommended: Yes
Gail Borruso
Dec 26, 2018
Excellent
Storage facility is great. Storage area is clean and great on island location
Recommended: Yes
Aaron Morgan
Nov 03, 2018
Very easy process and reasonable rates.
Very easy process and reasonable rates.
Recommended: Yes
Ken Weisner
Sep 05, 2018
Honesty is the best policy!
Excellent service but I am very unhappy with the mandatory insurance! I was told about it after I started signing paperwork. Please be more transparent about costs! The manager said to me, "Wow, you didn't get upset, almost every one else is furious." Honesty is the best policy!!
Recommended: Yes
Gayle Steiner
Oct 11, 2017
Best storage experience I have ever had thanks to Sue the manager there! She helped me pick the perfect unit and the units are clean and the location is great. Sue is so helpful and has made everything so simple for me. Definitely recommend!
Recommended: Yes
CECELIA HILL
Sep 29, 2017
Britney and joy was very nice and funny great customer service
Recommended: Yes
Jennifer McEwen
Aug 14, 2017
I would highly recommend. The manager Sue is so sweet and efficient. The facilities are clean and centrally located on the island. I have never had a more pleasant experience with a storage facility.
Recommended: Yes
Rich Prange
Jul 01, 2017
Facility and local management was very good. Sue was always available and helpful with property issues. Great location. However, California has gotten too greedy with their prices. The percentage increase over the last few years must be significant.
Recommended: Yes
felicia vairo
May 05, 2017
This is a very well run Public Storage location. SUE was super helpful in helping me choose the correct unit for my needs. The site is very clean and organized. I highly recommend this location.
Recommended: Yes
Joseph Andronaco
Oct 04, 2016
Returning customer
It was easy to reserve and the unit I wanted was available. The check in was a snap and the management friendly, professional, and knowledgeable. Nice to be back.
Recommended: Yes
Jerry Jolley
Mar 18, 2015
great local customer service
Local great. To much on the reviews though. I have done this already and I am sure this isn't the last you will ask to review. Again? Really? Corporate leave me alone please. Thx
Recommended: Yes
Jacqueline Shuler
Aug 12, 2014
Perfect in every way!
The service from reservation to departure was awesome. I was prepared to cancel my reservation due to the cost at the Office Park site the agent online referred me to the new site that we used. Everything was perfect price included thanks!
Recommended: Yes
Carol Grindstaff
Feb 26, 2014
Great
Easy to maintain, make payments and access unit. No complaints at all.
Recommended: Yes
