Hagen
Sep 28, 2024
I needed a storage unit last minute.
Amanda was very responsive and accommodating to get me in the perfect storage unit.
Recommended: Yes
Theo. B
Aug 19, 2024
Quick and easy
Had a couple options to look at in storage places. Associate was helpful and quick to show me unit I’d be renting. Explained all paperwork and have me tips and tricks for things like insurance and the app. I was there and in my unit within 20 mins total. With seeing the unit and going over paperwork and paying!
My kind of customer service . So far i see nothing wrong or ill-mannered about staff or facility !
Recommended: Yes
Brandy F Olivo
Feb 27, 2024
It was great simple and easy!
It was a very easy process! I had no problems at all they gave me everything i needed to be able to get access to my storage space! Thank you very much!
Recommended: Yes
Henry Chan
Feb 25, 2024
Very simple registration.
Staff very helpful and knowledgeable. Very easy registration process.
Recommended: Yes
Deborah
Jan 21, 2024
Access Code Problem
When i arrived with my truck following me. The access code I received didnt work. We both haf to back up and I had to call and spend time on the phone to get another code. No one in the office again to help. More time cost me more money and frustrasting! I dont know what code to use when I return.
Recommended: Yes
Sylvia Davis
Jan 16, 2024
Easy and quick
Online process was self explanatory. It was quick and easy. I received access to my unit within 5 minutes.
Recommended: Yes
Roger Neely
Sep 23, 2023
Smooth online reservation
Staff courteous and online reservation was a snap. Same day move to the storage unit
Recommended: Yes
Anthony Sconzo
Dec 18, 2020
Excellent
Check in personnel was outstanding!
Recommended: Yes
Erika S
Aug 15, 2020
Great customer service by the onsite...
Great customer service by the onsite manager. Very happy with the storage unit.
Recommended: Yes
Brent
Jul 22, 2020
Easy and pleased
It really was a extremely easy transaction. thanks
Recommended: Yes
Dawn
Jul 12, 2020
I made reservations on the phone weeks...
I made reservations on the phone weeks before I moved down and when I got there they didn't have what I reserved. But the guy was nice.
Recommended: Yes
SCFunk
Jun 26, 2020
Clean facility but inconvenient with 2 door code entries to storage area
Convenient to and from our home. Clean. Climate inside perfect.
Not sure WHY the 2 entry doors to storage buildings have code entry. Each time you enter with your тАЬstuffтАЭ you have to stop, put your load down, enter code, open the door, pick up your load while keeping the door open. REPEAT at second doorЁЯджЁЯП╝тАНтЩАя╕П. We had a sofa that is 7тАЩ6тАЭ long. We couldnтАЩt make the shortest route to our unit, too short & sharp! Plus, the ceiling lights blocked standing the sofa on end. Luckily, we could go the long way around where the corners are wider. It took a bit more maneuvering to get it in the 5тАЩx10тАЩ area.
How about an extra digit to enter to keep the 2 doors open for say 20 minutes, then it locks?
Recommended: Yes
Jihaadrayvon
May 12, 2020
Great cust service
Very clean, good customer service
Recommended: Yes
Julie
Apr 15, 2020
Stress Free
Great customer service, great price
Recommended: Yes
Jeremy Johnson
Mar 27, 2020
So far things have been great
So far things have been great. Only this is I wish the 10×10 had a light.
Recommended: Yes
Anthony Dicesare
Mar 06, 2020
Great Team
The team at this facility was very nice and helpful. Explained everything thoroughly and were very professional.
Recommended: Yes
John Goshen
Jan 28, 2020
New facility in excellent location
New facility in excellent location. The manager was very knowledgeable and efficient. Excellent value.
Recommended: Yes
Ashley Davis
May 01, 2019
Wonderful customer service
Great price. Nice grounds. Nice units. Great customer service. Locks that have to be purchased are to expansive and what am I going to do with lock after I move out. You could buy them back for half price and than use them at another facility.
Recommended: Yes
Dawn Samuelson
Apr 23, 2019
Excellent customer service!!
Excellent customer service!!
Recommended: Yes
Thomas Tarsitano
Mar 27, 2019
Very clean
Very clean, safe and friendly staff
Recommended: Yes
Joseph Moynihan
Feb 11, 2019
The online reservation process was...
The online reservation process was easy. One thing I do have a comment about is the required insurance was not clear during the online ordering process. I was surprised when the on site rep mentioned it during the orientation.
Recommended: Yes
Thomas Mattox
Dec 10, 2018
Clean space
Clean space, courteous staff, secure entry and exit.
Recommended: Yes
Joseph Gieske
Nov 06, 2018
The experience I had was great
The experience I had was great. The property manager was very kind and helpful. The storage unit is very clean and affordable. I would recommend this place to anyone.
Recommended: Yes
V Brown
Sep 06, 2018
Very clean and safe place to store your...
Very clean and safe place to store your personal items
Recommended: Yes
Austin Jones
Jul 26, 2018
Awesome
Great customer service, helpful, and awesome layout of the storage units and pricing.
Recommended: Yes
John Coleman
Jul 21, 2018
Great service from start to finish wish you guys offered moving vehicles as well
Great service from start to finish
Recommended: Yes
Customer William M.
May 11, 2018
Great service and a friendly attitude.
Great service and a friendly attitude.
Recommended: Yes
John Allen
Apr 20, 2018
The location coming out of the lot...
The location coming out of the lot during rush hour is a headache. No flat carts as advertised. MX is extremely friendly and knowledgeable
Recommended: Yes
Allysa
Mar 26, 2018
Great expierence
Great expierence
Recommended: Yes
Gerald Johnston
Sep 14, 2017
Very Friendly and most helpful staff. Safe and Secure storage.
Recommended: Yes
Amy Norman
Sep 08, 2017
Max was extremely helpful in helping me pick out the right unit for my belongings. He has called me since I rented the unit to make sure the move went well. Great A customer service. I highly recommend Public Storage.
Recommended: Yes
Arlene King
Aug 11, 2017
warm welcome
super girl at counter when i registered , every thing clean .
Recommended: Yes
Susie Bernard
Jul 24, 2017
Fantastic service and best value!
The customer service at this Public Storage is phenomenal. I was pleasantly surprised at how well Max knows the storage biz and how helpful Jenna is. These two are the epitome of quality customer service. The location is great and they provide the best price I could find in the area after looking at several others.
Recommended: Yes
Susie Bernard
Jul 24, 2017
Phenomenal customer service. Max is great - super helpful and a true expert in storage. A pro. Jenna will jump to help out a customer as well. Very impressive high quality service.
Recommended: Yes
David Moose
May 25, 2017
Came to the store just to check prices for a move I'm planning. I did not realize they sold packing supplies and I ended up buying a few boxes out of simple convenience. Max was extremely helpful and I'll definitely be renting with them soon.
Recommended: Yes
john cook
Apr 27, 2017
Public Storage in Lake Wylie South Carolina is outstanding and especially so thanks to Max. There really are no issues but if anything does come up, like leaving you storage unlocked, Max will call. Max is outstanding, the location is great, and the facility is clean and safe!
Recommended: Yes
William Mccarthy
Feb 08, 2017
Service and information given was excellent
Received excellent info from online, telephone and from representative at site very satisfied
Recommended: Yes
Elizabeth Andrews
Jan 17, 2017
Good place to store your things!
They were very helpful in getting me an open space when I needed them...I would use this place again if I had to!! Also, the staff was very polite.
Recommended: Yes
Richard Roberts
Nov 11, 2016
Public Storage
Great facility. Terrific and personable property managers. Explained everything in detail. I would recommend.
Recommended: Yes
Nancie Kostal
Oct 27, 2016
GREAT service, cleanliness and safe.
Very happy with the service people and the location. Everything was made so easy by our customer service person.
Recommended: Yes
Amanda Nicole
Jun 14, 2016
Public storage
I had no trouble setting up a unit and getting the right size for my stuff. It was easy to move in and access my unit.
Recommended: Yes
