Nancy Boyle
Mar 21, 2022
parking space
My parking space was taken by another person causing me to have to go to the office to resolve. I prepaid using Smart move in and this glitch took me alot more time to leave the facility
Recommended: Yes
Hilda Hollar
Feb 12, 2022
Satisfied with facility, easy to use.
The manager, Mr. Randolph, was very helpful, took the time to show me around to several units, explained everything clearly, and was friendly and courteous. The unit is satisfactory, instructions for access are easy to understand.
Recommended: Yes
Troy LeBoeuf
Nov 29, 2021
Good location
Overall, good booking experience. The overhead door to the unit could use lubricating due to the noise opening and slight binding. Driving to the unit was easy and plenty of room to unload.
Recommended: Yes
桓牡湯
May 20, 2021
Customer Service was Supreme
The services were excellent very knowledgeable of the move in process the price was good
Recommended: Yes
Chosen
Mar 14, 2021
I would recommend!
The young lady that assisted me was very courteous, kind, knowledgeable and professional.
Recommended: Yes
Jenna
Dec 14, 2019
Great place
Awsome location and friendly atmospher
Recommended: Yes
Patrick
Nov 11, 2019
Very good experience
Very fair and flexible
Great customer service
Recommended: Yes
FREDRICKA
Sep 03, 2019
Great customer service.
I’m pleased move in was easy. It was very hot inside. Will be glad when they install the fans.
Recommended: Yes
Vantaisa
Jul 06, 2019
New move in
The storage unit was so tiny for the monthly price. The staff was nice though.
Recommended: Yes
Lisa Fogle
Aug 12, 2018
Ok I guess didn’t do online
Ok everyone was well managed and lots of respect that team deserves a for the great work
Recommended: Yes
Latoya
Jul 23, 2018
Just Awesome
Great place!!!! Great Management!!!!
Recommended: Yes
Joyce
Feb 11, 2017
Good customer service
The employees were very friendly. The storage shed could of been swept out. Other than that everthing went very well.
Recommended: Yes
Parthengia
May 30, 2016
I was very pleased with my experience with cubesmart storage.
Every thing was done professionally. I loved the fact that I could go online & reserve a unit & not worry about having the money up front. Having the option to pick a date that was convenient for me made a difference as well.
Recommended: Yes
Cheryl
May 14, 2016
"A" plus customer service. Very pleasant.
I made the reservation online. Within a few min, I got a call asking if I had any questions. I popped up at the location just to take a look before I confirmed and Dominick stopped what he was doing and assisted me. Politely showed me the unit. Went over all particulars. I told him I'd be back early Saturday morning. On Saturday I got there after 1pm. He knew who I was, introduced me and they got me into my unit 1,2,3.
Extremely professional.
Recommended: Yes
Eduardo
May 02, 2016
Fine storage
Good service clean unit easy to reserve. No issues.
Recommended: Yes
Charles
Sep 02, 2015
Great Customer Service
Great Customer Service, clean unit.
Recommended: Yes
Aliya
Jun 02, 2015
I thought it would be a climate controlled storage unit, but it did not seem so when I moved in. But otherwise I have a very efficient and good move in process.
Recommended: Yes
Joe Becker
May 20, 2015
Great Service
I moved into a unit at this facility a few weeks ago. They were able to accommodate to a time that worked with my work schedule to help me make the move possible. Mike, the general manager, went above and beyond what was necessary to make sure the move-in was exactly what I needed.
Recommended: Yes
Kathryn
May 08, 2015
Recommended: Yes
Edwina
Mar 07, 2015
This facility is so outstanding i would use this again in a heartbeat
Recommended: Yes
Damaris
Mar 05, 2015
So far so good. I wish they would have combined my reservations together to save me the administration fees.
Recommended: Yes
Megan
Mar 03, 2015
Easy and quick
Recommended: Yes
Ronald
Jan 22, 2015
Good experience, so far.
Recommended: Yes
Jerry
Jan 21, 2015
Customer service excellent
Recommended: Yes
Timothy
Jan 11, 2015
GREAT
Recommended: Yes
VICTOR
Oct 29, 2014
i called the place to tell them i would be late getting in and adam said no problem let him know when i got there and he would get me in and we would finish the paperwork the next morning i realy appreciated that even though i didn't have to do it very nice of him
Recommended: Yes
Beth Eagle
Oct 20, 2014
awesome management
The managers of American Storage on Rivers Avenue were incredible. They were friendly, helpful, and made me feel like as an individual, I was important to them. I am glad my belongings are safe with them.
Recommended: Yes
Rhonda
Oct 19, 2014
It was a pleasure dealing with the manager, Adam Gallegos.
Recommended: Yes
Tim
Aug 24, 2014
Excellent staff. The place is kept very clean. Great price. We are completely satisfied.
Recommended: Yes
Henry
Jul 06, 2014
Recommended: Yes
Jeremy Hebert
Jul 05, 2014
Great place
Very curteous staff and great security. The lock was a little expensive, but I'm sure worth it.
Recommended: Yes
Nina
May 27, 2014
Excellent customer service. Location in a bit of a rough area and the security gate has been open every time I've gone.
Recommended: Yes
Evonne
Apr 02, 2014
Renting from out of town. They went above and beyond to get what I needed accomplished. Outstanding customer service!!
Recommended: Yes
David
Oct 30, 2013
mandatory insurance just to store "space junk" is unreasonable...a huge rip-off....
Recommended: No
Wayne
Oct 03, 2013
Recommended: Yes
Franklin
Sep 18, 2013
The experience was great. Wish we were told we had to get insurance prior to our arrival because many people dont know and wil only bring enough money for the processing fee.
Recommended: Yes
DAVID
Sep 17, 2013
Wonderful and friendly managers. Ran the paperwork smoothly and there were no surprises. Facility is older but clean. Was able to get a 26' rental truck to my unit.
Recommended: Yes
Hal
Jun 11, 2013
Good price, good service at front desk.
There were some administrative and insurance fee add-ons, but these were explained in advance as part of the on-line reservation and again at the time of signing the papers.
Recommended: Yes
Helen
Jun 09, 2013
Average needs a better n faster gate entrence to make it easier for their customwrs.
Recommended: No
態汲
May 28, 2013
Recommended: Yes
Raymond Carter
Mar 12, 2013
price was good
Once you do the paperwork then at the end they inform you its an additonal fee for insurance you must have to rent that is not listed on website ad.
Recommended: No
Maria McKenzie
Feb 02, 2013
Very pleased with the move-in process & the facility
The move-in was simple. The price was very competitive. The storage unit was clean and extremely easy-to-access.
Recommended: Yes
Larissa
Dec 27, 2012
Overall no problems and a pleasant experience
Recommended: Yes
Cassandra
Nov 13, 2012
Recommended: Yes
