James Crisafulli
Dec 29, 2024
Unable to contact a live person.
I have rented a storqage unit from Midguard since June of 2021. I had a credit card on file to pay the monthy bill. The card was hacked and I had to get a new card. Midguard attempted to confiscate my unit without contacting me about payment. No Call or E-mail except to say We are taking your unit. They also charged me $25 for a lock that they claim I can't have even though I paid for it. When I try to contact them, I can't unless I go to the unit. No live person on duty. You get to talk to a Ipad.
Recommended: No
ted levering
Nov 27, 2024
storage unit number assigned didn't match storage # on site.
numerous calls to virtual assistant for help. lock number didn't match assigned lock.
Recommended: No
Alex Ocasio
Sep 27, 2023
Great customer service
Easygoing place to store your stuff, very clean and plenty of space to maneuver around with a trailer
Recommended: Yes
Bill Jagger
Nov 10, 2022
It’s ok
It’s fine basically a storage unit what else can you say
Recommended: Yes
Danny Riffle
Oct 03, 2022
A delightful experience
Linda was a great help
Very knowledgeable
Very considerate
Would definitely refer or use again
Recommended: Yes
Susan Anderson
Jul 29, 2022
Excellent !
Excellent customer service ! Unit was available on the day I called when my furniture arrived on day after what was to be closing, after last minute builder delay which made my life so much easier !
Recommended: Yes
Rob
Jul 07, 2022
Easy to do
Easy online reservation and very quick in the store to finish the rental process.
Recommended: Yes
michael
May 18, 2022
location
great convent to Hyway 17 and Litchfield area
Recommended: Yes
Bruce Jacobs,
Apr 24, 2022
They worked their b_ts off. Nonstop, Totally Amazed.
Great Service, could not do this alone..
Recommended: Yes
Robert Hulbert
Feb 25, 2022
Very nice people, nice clean unit.
Excellent service, clean easy to get to unit.
Recommended: Yes
Beth Mark
Dec 08, 2021
Convenient and clean Storage Unit
Friendly Staff at the Pawleys Island Midguard Storage office. Moved in to a 10/10 unit which was the perfect size. It was clean but unfortunately it was raining which left the entrance to my unit flooded. Otherwise a smooth move. Price was higher than the same unit I had in Mt Pleasant but it his unit is conveniently located better for me.
Recommended: Yes
Val
Sep 23, 2021
Very clean and wonderful customer service!
Wonderful experience from signing up online until we got our unit. Would definitely recommend!
Recommended: Yes
Wayne Traynham
Jul 16, 2021
Good storage facility
Temperature controlled, as requested and advertised
Recommended: Yes
Ebony Moyd
Jun 21, 2021
Great Service, nice facility customer service awesome, no hassle
Love it a it but a little costly
Recommended: Yes
Tim E
Jun 10, 2021
Easy check in and friendly
Manager was friendly and helpful. Very easy to deliver your U-Haul truck and unpack!
Recommended: Yes
Kathleen Newsome
Mar 07, 2021
Helpful staff.
The staff was friendly and helpful.
Recommended: Yes
Stephen Hilliard
Mar 02, 2021
Excellent Storage Unit
Very friendly and knowledgeable team. Unit was cleaned prior to moving in.
Recommended: Yes
Thomas
Jan 17, 2021
Good location, easy setup, excellent access.
Found a good price for a unit on the internet. Reserved online and a few days later I stopped in to pay and sign up. The process was simple and easy. Quickly I was able to move right in a begin enjoying less clutter in my life. I recommend this company.
Recommended: Yes
Stephen R Echols
Dec 01, 2020
needed short term storage
Brandon was excellent and made a big difference in the overall experience. Professional, considerate, thorough.
Recommended: Yes
Rochelle Pines
Jul 13, 2020
Not moving - just making some room in my closet
I was going to shop around but Brandon was so perfect on Saturday I decided then and there to go with MidGard (I wouldn't turn down the 1st month free) :). Today I met Haley and she's very nice as well.
Recommended: Yes
Omega
Jun 05, 2020
The unit was brand new and clean and Just enough space
Customer Service was friendly and did a complete job of renting and explaining about the process for being a renter.
Recommended: Yes
