SpareBox Storage - Spartanburg

great service

great service, clean facility,

Recommended: Yes

Move in with a breeze very satisfactory

Very easy to rent and move in very satisfied with the location the prices are great too I would recommend to anyone

Recommended: Yes

Very easy check in

Much easier than others to check in

Recommended: Yes

Sunday 06/02/24

I have moved on to the property location was easy to find and the registration and payment was easy

Recommended: Yes

Good place for my Rv

Very affordable easy to park my rv there

Recommended: Yes

Great Customer service !!!!!

Leishae was very helpful and gave me all info I needed to make my decision to choose your business.

Recommended: Yes

Online does not match in person!

Online information said free first month's rent and free lock; only $20 admin fee needed to move in. When I got to the facility, had to use kiosk to check in, with no mention of first month free nor free lock, and pay $166 to move in. Called to speak to customer service, who argued with me about offer of free month and free lock. Ended up getting 2nd month as free only with commitment of auto-pay (not previously mentioned). Still no free lock offered; only lock seen was in machine costing $15 per lock. If I wasn't desperate to get items into storage at this time, would not have worked with business whose word cannot be trusted.

Recommended: No

Will be moving asap

By far the worst storage unit experience I’ve ever had, and I’ve had several. For my FIRST visit, my code didn’t work for the gate when I arrived at the facility. I called the number on the building and before I could get someone on the phone, another customer rolled up and was nice enough to let us in. Customer service kept asking if I was at the right location, despite us BOTH confirming it multiple times. She argued with me about a temporary lock being on the door, and I eventually hung up because I was wasting time arguing with her rather than unpacking my things. When it was time I leave a called customer service again & after trying 3 or 4 new codes and confirming over and over again I was at the right place, they eventually said there was nothing they could do to let us out. At this point I’m obviously livid and my friend had to take the phone. She had to literally raise hell just to get a code that actually worked. I’ll be moving my things first chance I get to a storage unit that actually has reliable customer service. My things have been in the unit for 2 weeks and is already covered with stink bugs. I guess that’s easy to happen when there are literally zero employees at the facility. Only giving two starts because the kiosk and internet reservations were very user friendly and easy to navigate.

Recommended: No

Ease to reserve on line.

Overall a good experience. Self service facility.

Recommended: Yes

Quick easy if there was onsite personal 5×°

Quick easy clean storage I'd recommend it to any of my friends I actually didn't know if I had enough room made a phone call and they got me a little fire by 20 for 20 bucks for a month a lot better than the storage I moved out of great location good security

Recommended: Yes

yes thank you so much

very good. we do like this place..

Recommended: Yes

Not personable - nobody at the facility for customer service

This facility is not personable, making it difficult to do business with, because there is nobody physically there to help with customer service or gate malfunctions etc.

Recommended: No

Excellent Check in

Very fast and easy check-in! Unit is in excellent condition.

Recommended: Yes

Fast entry

I had a bit of trouble getting my 40’ motorhome thru the entrance gate, while being alone and unable to reach the key pad I had to get out of my rig to open the gate, by the time I got back in and started forward the gate started to close. I called the number there next to the key pad and was able to get help. All worked out well.

Recommended: Yes

Clean storage, fair price.

The discount was amazing, the storage is clean and the kiosk check in was quick and easy

Recommended: Yes

Easy off highway access 24/7. Very clean

Good temperature controlled clean units. Well maintained parking. Never have access issues.

Recommended: Yes

Good place, simple and easy to use

I like this storage unit, there’s not a lot of space between the buildings so it’s hard to navigate, but it was clean and easy to set up

Recommended: Yes

Will recommend

It’s easy to get in. We love everything about this storage!

Recommended: Yes

Conveniate Location

easy entrance and entry to storage area

Recommended: Yes

Good and Simple Process

Very simple and straight forward process. Thanks.

Recommended: Yes

Very easy-to-use.

Move-in was a breeze with the kiosk.

Recommended: Yes

Very nice place

This is a great place to store your belongings. It is very convenient, very clean, and very easily accessible.

Recommended: Yes

Drive Up Unit

This is my second time renting at this location. I like that it is fenced with key code security. I'm in a drive up outside unit and although it's a bit cooler this week, when you open the roll up door, it is extremely hot. None of the outside units have any type of ventilation. They are closed up non insulated metal boxes with no way for heat build up to escape. They would be better if they had turbine roof fans to allow the heat to vent. Thank goodness it's not July. I will try and get my things moved out as soon as I can. Choose climate control if you store anything that can be damaged by extreme temperatures.

Recommended: Yes

Great

Friendly service and great location.

Recommended: Yes

It's great

The overall was quick and we moved right in

Recommended: Yes

Last minute

I had only a few day to find a unit that was affordable for someone unemployed and about to have a major surgery. They worked with me and gave me promotions and discount for two months half off.

Recommended: Yes