Dyann Romero
May 10, 2021
Great Service
The woman in the front office was beyond helpful. It was almost the end of the day and she was still extremely friendly and was a real pleasure to work with.
Recommended: Yes
Scott Hamilton
Jul 08, 2020
Herb is the best!!!!
This is the second time I've used this facility they have always been first class and always ready to assist.
Recommended: Yes
Karen
Jun 01, 2020
Unit was as expected.
Herb was friendly and most helpful!
Recommended: Yes
Rose
Aug 27, 2018
VERY GOOD
A VERY NICE AND FRIENDLY STAFF; EASY TO LOAD AND UNLOAD INTO THE STORAGE FACILITY; GOOD RENTAL PRICE; AND THE STORAGE FACILITY IS REALLY NICE AND COLD, WHICH IS GOOD FOR MY STUFF.
Recommended: Yes
Tamisha
May 16, 2016
Great place to rent
I rented a storage for my daughter to store her items for the summer break. Not only was I provided with a prepay discount, I experienced great customer service. Jan and the other guy that works the front desk are awesome. Jan send me the required paperwork in advance of me arriving to Nashville. The gentleman had me in and out within minutes. The cleanliness and customer service is unmatched. I highly recommend this facility if you need storage in the Brentwood-Nashville area.
Recommended: Yes
Randy
May 08, 2016
Very friendly service. Clean facility. Secure location.
Recommended: Yes
felicia
Apr 24, 2016
Excellent customer service!!
Front desk star very helpful and friendly! Seamless check in!!
Recommended: Yes
Aaron
Feb 18, 2016
The lady working in the office, I believe her name was Jan. She's an absolute gem, we made an instant connection through our love for movies and film making. She made me feel like a million bucks. She's more real and caring than most my actual friends. I'm going to stop in just to say hi when I visit my storage unit and she how she is doing every time.
Recommended: Yes
Alicia
May 14, 2015
Recommended: Yes
Tyler
May 12, 2015
Friendly, clean, and easy to access!
Herb was super friendly and the facility was clean and easy to access. Would definitely recommend this storage facility to anyone looking for one.
Recommended: Yes
Douglas
May 07, 2015
The facility lady on duty was a real pleasure to talk to and answered all my questions as well as giving me some extra info to help me out as this was my first time renting a storage unit.
Recommended: Yes
Denise
May 05, 2015
Efficient, friendly, clean, convenient.
The facility was familiar with college students rentals and offered $10 off per month when I fully expected to pay the full amount. Check in was quick and efficient and the staff very friendly. Units were very clean and easy to move in to.
Recommended: Yes
Barbara
May 05, 2015
Great!
Everything was very easy and efficient. Great experience so far. We have moved everything in, and will get it in a few months.
Recommended: Yes
George
May 05, 2015
Great experience definitely will continue to use Brentwood store n lok
Recommended: Yes
Elizabeth
May 02, 2015
Very friendly and helpful. Would recommend.
Very helpful and answered every question I had. Nice.
Recommended: Yes
Jan
Apr 07, 2015
it was fine
Recommended: Yes
MORRIS
Jan 01, 2015
Recommended: Yes
Ray Thompson
Dec 14, 2014
Have had many storage units in many states-- overall, this is by far the best.
Convenient location, secure and well-lighted. Outstanding on-site management and fairly priced. My only complaint is that they are too quick on the draw with assessing late penalties. I have health/hospitalization issues and my job requires lengthy trips. A longer grace period would be appreciated.
Recommended: Yes
Robert
Dec 14, 2014
It has been Great so far! The gentlemen that lives at the facility is outstanding!
Recommended: Yes
Sarah G.
Sep 10, 2014
Gem of Brentwood: Mom N Pop Feel--Clean, Safe, Personable Owner and Employees
Brentwood Stor-N-Lok is a gem. This was my first experience renting a storage unit personally, but through friends, I've seen quite a few facilities around Nashville, and Stor-N-Lok is a great value. Everyone I met in their office was personable, polite, and helpful as I was completing my paperwork. My unit was clean and easy to access, and move-in was a breeze since I was able to choose a unit close to the exterior door. So happy I had a friend search online for me instead of going with the first thing I saw driving around town. Frankly, it's probably more secure because the location is not directly off a main road. Can't say enough about the mom-n-pop feel there. I've gone with friends to other (larger, well-advertised) facilities, and the staff have been rude, unhelpful, and even non-responsive. Herb (owner/manager) called me to confirm my online request within 24 hours of it being submitted, helped me choose my unit size based on the items I was bringing (it ended up being the perfect size), and provided me with all the information I needed before move-in day to make it go smoothly. Jan (?) in the office was extremely helpful as I went through the paperwork and was a refreshing dose of sunshine on a rainy day(figuratively and literally). Would definitely recommend this facility to friends and family!
Recommended: Yes
Jeff
May 08, 2014
Easy Peasy Storage
Very easy access and clean units. The owner was a very personable man that I enjoyed talking with. I would recommend this storage place to anyone looking for it in Brentwood.
Recommended: Yes
Lili
May 04, 2014
Recommended: Yes
D. Lackey
Apr 30, 2014
Straight forward, easy and convenient!
Convenient, easy to load in and out, and clean. On-site manager. Less than 10 minutes to complete paperwork. Great find with student discount.
Recommended: Yes
KathyH
Jun 21, 2013
So far, experience has been positive.
So far, we are pleased with service ... agent returned calls and emails in a timely manner; helpful agent on duty; paperwork was simple to complete; easy to access unit; reasonable rate; secured lot. So far - so good!
Recommended: Yes
Bitten
Aug 30, 2012
Beware
They make up their own rules. They will sell your personal property without notice, refuse to take payments, and will not give our ownership information. Do your research and think twice about leaving your property here.
Recommended: No
Anonymous
Aug 04, 2012
Just what we needed
The storage place is fenced, locked and secure with the owner living on site. Easy to sign up, and friendly staff. Willing to be helpful and flexible. A little tricky to find the first time, but worth the hunt.
Recommended: Yes
