Mini Storage Depot - Hixson

Angel was most helpful and got me into the unit when I needed it.

So far the storage unit condition and the support have been excellent.

Recommended: Yes

Very nice and clean and Madison is such a sweetheart.

Would recommend this mini storage to anyone!

Recommended: Yes

Contents of college student studying abroad.

Experience was excellent from time of check in to last exit. Financial incentives for extended stay was also beneficial. Wide corridors and moving dollies made the transfer of cargo simple and effortless. The site manager was very courteous and informative.

Recommended: Yes

Pricey, and A Sneaky “Discount” Only Hides Fees

The facility was very clean. I spoke to one person on the phone, who was just fine…only after multiple multiple attempts to reach the office over several days. Either way, her customer service was fine. However I really feel like I was duped into paying for the unit that I have been paying for. We were supposed to get “1/2 OFF FIRST TWO MONTHS!” of our unit rental. However, the one time fees and administration charges and whatever else were enough to literally not give us a discount for the first month! Then, I’ve been receiving emails that were “IMPORTANT MESSAGES” that were quite literally -blank- (Turned out that it was because I was late & had gotten confused on the renewal date …. So yeah I almost lost the unit (and alllll of my earthly belongings!) due to being late/confused by everything because all this is new to me. I’ve never had a storage unit before.) So, second month’s “1/2 OFF DISCOUNT!” Was a joke as well because of all of the late fees! Ultimately, sure, the unit is clean and fine. But I definitely feel like I was fooled. Lured into paying for an expensive/over-priced unit by big discount claims by the company.

Recommended: Yes

Super nice staff

Very nice storage for a colllege

Recommended: Yes

Excellent experience

Very clean facility. Easy to use Dollie’s and elevator.

Recommended: Yes

Excellent facility with good access in Hixson

Excellent facility with good access in Hixson.

Recommended: Yes

Very clean and secure

Nice location, good price, good customer service… overall good experience. My only complaints would be the building setup. It’s kind of hard when multiple people are moving in or out at the same time. But that’s pretty common. Also, a few more carts would be nice. The people moving in after us did not have one for a few trips before we finished with ours. I’m happy with my choice so far. I would use again.

Recommended: Yes

New Mini Storage tenant

I was impressed with the property management, security, and cleanliness of the facility.

Recommended: Yes

This was an amazingly easy process!!

Both Jordan And Angel were professional very helpful, friendly and very knowledgeable!!! The location was cleaned and user friendly !!!!

Recommended: Yes

New just opened so clean and in new condition. People are great!

I would recommend this place to anyone.

Recommended: Yes

Great service

Great customer service! Jordan did a wonderful job getting us in a unit that for our needs and budget!

Recommended: Yes

Nice storage

Nice facility.great location easy access

Recommended: Yes

Manager was great

Great experience the cleanest storage facility I have ever seen

Recommended: Yes

Clean

Helpful staff Clean units Good pricing Easy to work with

Recommended: Yes

Recently opened and great service.

Great new building. Convenient to Hixson and Soddy Daisy area.

Recommended: Yes

Was a good experience.

This was the first time that I got my own storage area and it was an awesome experience from the minute I walked in to the office until I loved the lock on the unit so I appreciate all your help and thank you

Recommended: Yes