Jon Appel
Aug 26, 2024
Super easy online processing
The process was smooth and easy
Recommended: Yes
Janet Deck
May 10, 2024
Awesome customer service
This storage facility had the best customer service. The unit is fine, no problems, but Craig made the transaction smooth and easy. 5/5 recommend.
Recommended: Yes
Rn
Aug 02, 2023
Great experience with Tori. Great customer car and service.
Great overall experience! Tori is a breath of fresh air in customer service.
Recommended: Yes
Michael Lee Jenkins
Jun 18, 2023
They are very unprofessional
I reserved 2 storage units today online and made reservations and followed up on the number they provided. They verified my reservation and I processed there. When I get there they say they don't have storage space. My question is why they tell me to come there and they can't accommodate me
Recommended: No
Jennifer Frost
Jan 17, 2023
Overall great place
The only downside is the slanted driveways between units. This makes unloading with a box truck more difficult.
Recommended: Yes
Gardner
Oct 31, 2022
very clean facility
The facility is very clean and staff is very helpful
Recommended: Yes
Raine wells
Aug 25, 2022
Great customer service!
Tonya was the best in helping get a new unit. She went above and beyond giving exceptional customer service ! Thank You!!!!
Recommended: Yes
Nathina
Feb 01, 2022
Great service
Tonya and Barbara are awesome they are always very helpful to me and have great advice as well.
Recommended: Yes
Willian Zuniga
Dec 31, 2021
Nice storage
Very accessible and nice location.ove the online service.
Recommended: Yes
Jasmine Adams
Nov 16, 2021
Great location nice and secure
A very way move in process, 1st time I’ve ever needed a storage unit. So I did everything online, they code was sent directly to my phone and the lock and key were there upon arrival. Secure facility with gated access and away from the main road. No complaints I would definitely recommend and use their services again.
Recommended: Yes
Frank McMurry
Feb 09, 2021
A++ Perfect!
Great location and great customer service!
Recommended: Yes
Lee Webb
Nov 10, 2020
Smooth and efficient
Smooth and efficient move in and transaction.
Recommended: Yes
William
Oct 12, 2020
WHY WAS I BILLED FOR MY SECOND MONTH ON...
WHY WAS I BILLED FOR MY SECOND MONTH ON R785 WHEN I WAS TOLD THAT IT WAS FREE??? ALSO, WHY HAVE I HAD 4 INCREASES IN MY Q725 ??? IT MAKES ME WANT TO MOVE OUT...
WILLIAM COFFEY
Recommended: No
Troy Molitor
Sep 28, 2020
I was in constant communication after...
I was in constant communication after starting my journey from Palm Springs California all the way to Chattanooga Tennessee. During my 2000 mile trip however, I spilled some water on my contact information and final address in Chattanooga. I can't recall the woman I spoke with but she texted me the address while 3-4 hours outside of Chattanooga and kept open a few minutes past closing to make sure I had everything I needed to start off loading my moving van. Well beyond what most companies would do. I highly recommend the storage facility where I ended up. It is close to the airport. The Saturday team working that day were exceptional. I couldn't recommend them enough. Troy Molitor.
Recommended: Yes
Paul Blundell
Sep 02, 2020
Best Experience in 4 years of storage
Barbara called 3 times and emailed twice to firm up the date, time and type of unit. When I moved in early, she already was on it and the paperwork was ready. 5 minutes and I was unloading.
THE ONLY Downside is the coming industry monster; 'we have our own special (specially priced too!) lock. It's a barrel lock that you'll pay $10 or less at a hardware but at Public and Extra Space, $21/$16.
Recommended: Yes
Angela
Jul 11, 2020
Very clean and easy rental online
Very clean!! Very easy to rent online and people there was very polite. I would use this storage place again!!
Recommended: Yes
Annabelle
Jun 23, 2020
Great Value!
The 5x5 was a lot more spacious than I had anticipated for the price. Very clean also.
Recommended: Yes
Karen
May 29, 2020
Great storage option
Very clean facility and friendly staff
Recommended: Yes
Pamela
May 24, 2020
storage for child moving home from college
Started the renting process online which was very easy and when we got to the unit it took less than 15 minutes to finish the paperwork. The unit was very clean. Very pleased with the customer service!!!
Recommended: Yes
John R. Johnson II.
May 21, 2020
Great space, with a friendly face
I had one of the best and the friendliest help to assist me in obtaining a unit. The area was very clean. The hallways were not blocked and easy access to my unit. I feel that the price and accommodation were outstanding
Recommended: Yes
Louis
Apr 26, 2020
See below
Friendly staff and prompt service. Reviewed all requirements, benefits and options quickly, efficiently and knowledgeably.
Recommended: Yes
Michael
Apr 22, 2020
Clean and roomy
The place was convenient and well kept
Recommended: Yes
Paul
Apr 20, 2020
It was fast
The lady for really nice and it was quick.
Recommended: No
Paul
Apr 19, 2020
Fast service
They set us up fast and made us fell welcome putting up the thing we saved from the tornado.
Recommended: Yes
Justin
Apr 19, 2020
the best
That are great and awesome. Could not ask for a better place to store my family stuff
Recommended: Yes
Renee
Apr 05, 2020
The Manager that helped me was wonderful!
Overall experience was great! Glad to be in a clean place!
Recommended: Yes
Jennifer
Feb 25, 2020
Great experience
Check in was very smooth and the office staff were very friendly and helpful.
Recommended: Yes
Quinella Johnson
Feb 25, 2020
It was three staff in building and all...
It was three staff in building and all was nice. The two ladies that helped was awesome very friendly
Recommended: Yes
告
Feb 10, 2020
A Confident First Timer!
Very Professional, courteous service. Kaleb answered all of my questions and is very knowledgeable. I would definitely recommend Public Storage to others!
Recommended: Yes
Cameron Hay
Jan 10, 2020
Check-in was painless and everything...
Check-in was painless and everything was as it should be. No complaints.
Recommended: Yes
Lynnette Hammonds
Sep 30, 2019
Customer service was fantastic
Customer service was fantastic! The representatives were knowledgeable and personable. The atmosphere was like a family setting I felt comfortable with trusting my valuable possessions with the facility. It was clean and very organized. I'm are repeat customer because I was satisfied with the service I received the first time.
Recommended: Yes
Aisha Jackson
Sep 11, 2019
Great service!
Great service!
Recommended: Yes
Customer
Jul 29, 2019
Excellent service
The service was efficient, professional and helpful.
Recommended: Yes
Timothy Ray
Jun 17, 2019
Great experience
Great experience
Recommended: Yes
James Quinn
May 01, 2019
Very professional and helpful
Very professional and helpful, was patient with us despite it being our first storage space rental experience and we hardly knew what we were doing. Stumbled upon them by accident and we are very happy we did.
Recommended: Yes
Mike Kirk
Jan 15, 2019
Good customer service completed online...
Good customer service completed online reservation process.
Recommended: Yes
Rodney Yearby
Jan 03, 2019
this was the first time i rented with...
this was the first time i rented with Pubic Storage and i was very happy with my store visit very good experience Super nice Manger
Recommended: Yes
Tinia Johnson
Oct 09, 2017
Never used a storage facility until now
Ashley was very helpful in helping me to find a storage because this is the first time I've ever put my stuff in storage and I think she was very helpful
Recommended: Yes
Brooke Mason
Jul 08, 2017
Kyle was GREAT!!!! He was very helpful and a pleasure to set up my storage with!!!! At 22 Polymer Dr. Chattanooga Tn.
Recommended: Yes
Cathy Randolph
Jul 03, 2017
Ms April was very pleasant and very helpful in helping me rent my unit with Public Storage Great employee ??
Recommended: Yes
Kyle McCann
Jun 14, 2017
I was in need of a quick storage solution that Miranda and Amber helped me solve very quickly. They were extremely helpful and I am very confident my belongings are secure and safe. Very nice facility and staff.
Recommended: Yes
Jesse Disney
Jun 01, 2017
My wife and I had to move out of our apartment at a moment's notice and needed a storage unit ASAP. I set up a reservation with Public Storage over the phone and went to the property 30 minutes after I called. Miranda helped me determine the best unit for our needs, AND I got it half off because of their summer sale! Miranda explained the renting process, provided great advice and tips for storage, and was an all-around great person to deal with. The facility itself is very well-maintained, clean, organized, and extremely accessible. I love the location, the service, and the people here. I highly recommend this location to anyone!
Recommended: Yes
Lynette Hammonds
Jan 18, 2017
Super
excellent service and fantastic customer service, very clean property.
Recommended: Yes
Robert Williams
Jan 15, 2017
The rental space for my R.V.
The space was ideal, but their was trash and debris in the space before I got there to park my R.V. in. So I took the time myself to clean the area. The electrical outlet there in that particular space was already damaged and is in need of repair.
Recommended: Yes
