Stan Taylor
Jan 03, 2025
Unit very clean. Property manager very friendly
Only issue I had moving in was gate broke after we got in and it took a while to get property manager back on site and to get gate open. Gate still not fixed 3 days later.
Recommended: Yes
Stan Taylor
Jan 01, 2025
Nice facility
Rented 10x10 unit and it was more spacious than I imagined. Nice to not have to purchase insurance as most facilities I checked required it even though I had coverage on my home owners policy
Recommended: Yes
Tashia
Aug 28, 2024
Great storage
Pam was fast and very help and the price was great something I could on a budget
Recommended: Yes
lordoftherealm
Dec 07, 2020
Terrific!!!
Close,friendly,clean and has very nice staff!!
Recommended: Yes
Sunshine
Sep 19, 2020
Very trusted
I've used public storage more than once in my life. I've never had any issues there. The facility od kept clean and in order. No one has tampered With my unit. The manager Sherry was helpful. I've looked at other storage units and their "move in deal" was a scam. With public storage there's no false advertisement. What they offer you get. And if i am ever in need of storage I will always go there because its a trusted place
Recommended: Yes
Donte
Jun 28, 2020
A Great Location With Superb Service!
Sherry and Michael have both been very professional and accommodating in person and over the telephone to my inquiries and specific storage needs. Sherry was also accommodating and apologetic in switching my unit after I expressed particular security concerns to her regarding the initial unit I rented the day before; I'm quite appreciative of their professionalism at that location thus far.
Recommended: Yes
Shelle B
Jun 05, 2020
I was skeptical at first because I...
I was skeptical at first because I played phone tag with one of your locations for a week but when I arrived to my current location Sherry was AWESOME!!!
Recommended: Yes
Ada Perez
Sep 23, 2019
So far so good
So far so good. Just got it this pass weekend.
Recommended: Yes
Gregory A. Wright
Aug 28, 2019
Great service
Great service
Recommended: Yes
Debra
Apr 10, 2019
I hadn't really intended to rent a unit...
I hadn't really intended to rent a unit the day I went there. I just wanted to see the sizes but Sherry was so nice and helpful that I decided to go for it.
Recommended: Yes
Elaine Hopkins
Feb 12, 2019
I just recently got a storage space so...
I just recently got a storage space so my opinion may seem vague. However, the attendant was kind/accomodating, as well as up to date on the various things that you offer. Thank you. Elaine Hopkins
Recommended: Yes
Wallace
Nov 29, 2018
Helpful friendly staff
Helpful friendly staff. Clean units. Lock slide on my unit needs a little spray lubricant to help it slide smoothly but otherwise no complaints.
Recommended: Yes
Rodney Darvin
Jun 07, 2018
Great Service
Great Service
Recommended: Yes
Andrea Arrington
May 11, 2018
Sherry was an excellent representative...
Sherry was an excellent representative of your storage facility. She is very knowledgeable of the units and pricing that you have.
Recommended: Yes
Willie Neal
May 07, 2018
We didn't have any problems getting a...
We didn't have any problems getting a storage space. The online reservation site could be a little more understanding to the charges.
Recommended: Yes
Jaia Martin
Jun 15, 2017
Sham gave me a fabulous overall experience she has great customer service skills and helped me find the perfect storage unit for my things
Recommended: Yes
Rhoda Siggers
Jun 13, 2017
Sherry was awesome!!! She was very helpful, explained everything and had a great attitude even though it was HOT. I observed her cleaning the vacant units and making sure the facility was maintained for future renters. If you see the will return sign on the door, she is making sure the upkeep of the facility is being done. I enjoy using Public Storage. I think the cleanliness, accessibility and employees has everything to do with why I use Public Storage for my storing needs.
Recommended: Yes
Ray Coons
May 22, 2017
Friendly respectful service. Thanks always,sherry
Recommended: Yes
Cynthia Tate
Apr 05, 2017
I went in to ask about a storage space and Sherry was very helpful in explaining the rates.
Recommended: Yes
Kathy Ladd
Mar 28, 2017
Great place for your storage needs!
The service was fast and efficient the agent was knowledgeable and helped me get the unit i needed at a great price.
Recommended: Yes
OBryant Cannon
Feb 24, 2017
The attendant Sherry at the 1546 Gallatin pike N Madison TN location. Did a really good job explaining everything and made my experience great!
Recommended: Yes
Roxanne Whited
Nov 01, 2016
GREAT
The young lady went at it great showed us the unit then went over paper work very great.You got a very good worker.
Recommended: Yes
Debra Ranum
Jun 12, 2016
Great Experience
Great communication and customer service like it used to be!
Recommended: Yes
Kasey Todd
Nov 24, 2015
Need A New Lightbulb in Unit
Everything was fine, other than that it will take "a few months" to get a new bulb in the unit. That is a little ridiculous.
Recommended: Yes
