Mini Storage Depot - Nashville - Antioch Pike

Infested with rodents

I’m a property manager that travels I put my items in storage may of last year . I came today to retrieve my items as I have finally moved to a permanent location. When I arrive to my storage to my surprise all my items furniture clothes boxes had been infested with mice! Today dropping urine blood in my mattresses/ furniture beds . I was not able to keep any of my items management state they just found out about this issue however the mice are skeletons barely any fur . My question is it doesn’t matter when you found out why wasn’t any one informed ! And then I was told well because my unit was close to the field it kind of happens . Again I am a property manager of a multi family property and in managing said property located around neighborhood gardens and shrubbery . I’ve never had a rodent / bug infestation I didn’t take immediate action on and notify my tenants as I did so. Being told “ we just found out “ when the rodent have clearly been day for months is unacceptable! My entire three bed home was in this storage and I lost everything

Recommended: No

Great Experience

Tamika was awesome. She helped answer my numerous questions with patience and if she did not know told me and sought out the answer. Easy access !

Recommended: Yes

Smooth process

We booked online n walked in to do our paperwork which was easy and the Cust service was excellent

Recommended: Yes

Excellent experience

Everything was smooth and perfect. Zero issues! Customer service and communication were superb.

Recommended: Yes

Best Service

Kyle provided me with the best help and customer service by answering all my tedious questions and being patient with me as this was the first time I’ve ever had to rent a storage. I will definitely continue to rent here in the years to come.

Recommended: Yes

Everything was great grateful

100%. Front desk clerk was awesome

Recommended: Yes

Great price easy to apply and very secure facility.

Great experience thank you.i will be referring friends.

Recommended: Yes

Clean Affordable Facility - Excellent Customer Service

I was referred to this storage facility upon talking to a friend who rents a unit from Mini Storage. He explained the facility was very clean, we'll maintenanced with climate control, and they're very competitive on their pricing. I looked up the facilities info on SpareFoot and easily secured a unit within minutes. I met a representative their the next day, signed my move-in docs within a few minutes, and moved into a climate- controlled, clean, and secured unit that day I would recommend this storage facility to family and friends for sure.

Recommended: Yes

I am quite pleased with the storage facility. It is very clean and secure.

Considering the last storage unit I had and the condition of it, this storage facility is top of the line.

Recommended: Yes

It does the job.

I have no idea of what to write.

Recommended: Yes

Awesome Experience great Rates.

They have the Best Rates in Town.very friendly and helpful

Recommended: Yes

Good experience

It was a good experience just took a long time.

Recommended: Yes

Quick, convenient, Easy

Met all my needs. Office very clean. Bright lights. Carts are large. I am able to get in/out of the parking areas easily.

Recommended: Yes

Clean facility, good price

Shyanne was awesome. She was extremely helpful in helping make my selection. The storage place was clean and well maintained. Pricing was better then some of the other places that I had checked out. Highly recommend!!!

Recommended: Yes

Kitchen supplies

Professional customer service

Recommended: Yes

Very customer service oriented!

Shyanne was very helpful and new process to get us through it quickly. Good experience.

Recommended: Yes

Sweet spot. Not a free month

I like this space and itÔÇÖs affordability for me. The staff has been kind and ease of entry and exit is nice too. The ÔÇ£free monthÔÇØ is a marketing ploy. They pro-rate whatever days are left in the month. If you move in on September 2nd, I think youÔÇÖd get a free month. I moved in days before the end of the month and those were the only FREE days I was given when a few month is advertised. Be cautious and enjoy the prices in general. Ôÿ║´©Å

Recommended: Yes

Best Storage Unit Ever!!!

I was greated with a friendly smile and great customer service. My inside unit is air conditioned. I just love my unit. Best storage unit ever. Thank you!

Recommended: Yes

Climate-controlled unit

Clean with easy access. You can’t enter the property without a gate code which makes me feel safer. Helpful staff. Good value

Recommended: Yes

Nice facility and excellent customer service

I’m please with this storage facility. It’s convenient, safe, clean and customer service is great! Highly recommended!

Recommended: Yes

Excellent storage facility! Kyle was amazing.

Kyle’s kind and attentive nature made the sign-up process a very pleasant experience. He went out of his way to ensure that we were renting the best unit for our needs. When moving my daughters belongs into the unit, all of the other employees were also friendly and very helpful. The facility itself is extremely clean and well maintained. If you are in need of a storage unit, I highly recommend renting using this facility. If you do, and you are fortunate enough to have Kyle assist you . . . please tell him that I say “Hi” and thank you again!

Recommended: Yes

Very helpful and understanding

The Manager was very helpful and patient and understanding of my needs. He went way outside the call of duty to help and assist me!!! I can't thank him enough!!! I definitely recommend this company to anyone that has a storage need.

Recommended: Yes

Quick and Easy

Quick and easy service. Very Clean.

Recommended: Yes

So far so good., pricing is a little steep for an outside space

Over all I just hope u maintenance a safe and reliable storage unit/ facility for my belongings. I just need someone I can trust with my property.

Recommended: Yes

Easy and convenient

The move in was seamless. The management was very expedient and helpful. This was the easiest move I’ve ever had, and I’ve moved quite a bit. And the facility was close to my house. Bonus!

Recommended: Yes

Easy to rent a space here.

Customer Service was excellent!

Recommended: Yes

Great Storage Place

Everything was great and we got the unit size we needed. Customer service rep was knowledgeable and friendly too.

Recommended: Yes

Good service. Everything as expected.

The on-site manager was helpful. The facility was clean. Everything was as expected.

Recommended: Yes

Everything I could ask for out of a storage facility.

This storage facility met all 3 things I was looking for in a storage unit: low price, climate control, and 24 hour access. I thought I would have to give up one in my search but they met all 3. And so far the customer service has been great as well.

Recommended: Yes

Quick application.

Excellent service and very clean facility.

Recommended: Yes

Booking great/Facility beautiful

Your booking agent was so professional and helpful. The facility was very clean, new. The manager at facility was helpful and professional.

Recommended: Yes

A great experience.

The staff was helpful and friendly. The price was not just great but surprisingly low. The facility is brand new with no worries as it has better security that and other storage facility I've used. This experience was so good that I will literally seek out other branches when I move again and if they are half as good I'll be satisfied. Just a great experience all around and I'm happy I chose this facility.

Recommended: Yes

Great Move In Experience

We needed to move up in size from the space that we originally rented. The manager, Jeremy, was extremely helpful and professional. He assisted us with finding the right unit for our needs and made the reservation process seamless. The facility is clean and very secure. I would definitely recommend this business to others for your storage needs.

Recommended: Yes

Needed 24 hour Access for it to work.

Brand new, Beautiful, Fair price, Close to home, and 24 hour accessible. The trifecta of perfection. I have almost 3 households stored at this time and it takes time to go through all of it trying to reduce it. Working 2 jobs severely limits the hours I can work on it. I can anytime now without problems. Thank you Mini Storage Depot !!

Recommended: Yes

Very accommodating

I was very impressed with the helpfull staff and with the property it self who ever designed the layout was using there brain because if you need it its there from electronic outlets to a bathroom which is very nice you don't have to stop what your doing lock everything up and go down the street to find a bathroom you can take care of business and get back to what your doing. So far I have been here for 24 hours and have found everything I have needed on my own so like I said very accommodating

Recommended: Yes