Laura A.M. Wopp-Hulin
Jun 03, 2023
Easiest & friendly public storage- Brandy Nestell
I was a little unsure & insecure going into this storage unit...however, I was really lucky because Mgr Brandy Nestell calmed my fears; explained everything clearly & was so friendly that it gave me back the personal confidence of doing this company. She's a exceptional people-person. I am so glad that she's so well-trained that made it easy to answer all of my questions -- she knew all the answers & explained all the facts in detail. Exquisite manager! TY so much!
Recommended: Yes
Gerrie Jones
Nov 05, 2018
The Manager that was their that was...
The Manager that was their that was filling in but she was great and very nice
Recommended: Yes
Jasmine Wilson
Oct 01, 2018
The gate doesnt wanna open at times
The gate doesnt wanna open at times
Recommended: Yes
Zarqueria Thomas
Apr 02, 2018
The service was wonderful !
The service was wonderful !
Recommended: Yes
Frank
Mar 26, 2018
I would recommend for a friend
I would recommend for a friend
Recommended: Yes
La Shawn Williams
Oct 02, 2017
It was accessible and clean.I was ...
It was accessible and clean.I was greeted by a very warm and professional staff.They made my move easy although I arrived earlier than my scheduled appt I was still able to access my unit.
Recommended: Yes
Katie Belcher
Apr 20, 2017
Becky is the best! She is so polite and has a great personality! Her customer skills are great!
Recommended: Yes
Steven Wiggins
Feb 22, 2017
Jay is an excellent representative that makes you feel at home. Need more Jay's in this world
Recommended: Yes
Daniel Otero
Feb 21, 2017
Daniel J. Otero's Public Storage review.
My experience was pleasant & effective, due to the associate's professional courtesy & knowledge.
Recommended: Yes
Robin Eller
Feb 21, 2017
Excellent service, location and quality
I have used Storage Units off and on during my travels. My experience with Public Storage and Jay was the best by far. Jay was very knowledgeable. Made sure that I received what I really needed. She was friendly and personable.
Recommended: Yes
Timothy D Beach
Feb 20, 2017
this place was pretty chill.. not climate controlled.. people were pretty nice, the online prices are way cheaper than calling in or just showing up.. like substantially less expensive
Recommended: Yes
Ann Smith
Jan 21, 2017
I had the pleasure to meet Jay she was very knowledgeable about her job from the introduction of herself to the very end she w a very courteous.
Recommended: Yes
Dionne Gooch
Nov 09, 2016
Wonderful
Made my reservation online the turn around time for a rep to call me back was amazing. When I got to the store the customer service I received was outstanding.. thanks Brittany for walking me thru everything & making my first experience renting storage space painless.
Recommended: Yes
Trevor Burns
Oct 19, 2016
As a storage connoisseur, I know spaces. And let me tell you, what a find! Brittany and her wealth of knowledge of storage needs was refreshing, lowered my stress, and overall impressive! Such A lovely attitude, personable demeanor and I cannot wait to come back and work with her again! (But not really because I need the storage during my move)
5 stars!
Recommended: Yes
Jalissa Hall
Jun 29, 2016
Great!!!!!!!!!!!!! Service all around
I had applied for a storage online and it was there the day I was moving ..The lady at the desk was very palliate.She made everything go smoothly from me viewing the unit til I was fully moved in.
Recommended: Yes
Omar Guzman
Jun 08, 2016
Great service
The customer service representative had a great, welcoming attitude, was interested about me as a person, and made me feel at home. Great job!
Recommended: Yes
Justin Bow
May 17, 2016
Public Storage
Perfectly reasonable storage, fast service, pleasant people.
Recommended: Yes
Gina Kirkland
Aug 19, 2015
Satisfied
The service was a little slow due to computer issues. The staff was VERY friendly and accommodating. The storage unit itself is doable but the area is a little run down and looks used. I'm new to the area so this may be normal but back at home most storage units are more newer looking and spotless. There were some bugs and stains in the unit. But nothing bad enough where I wouldn't want to use their facility. It was decent enough.
Recommended: Yes
Denise Morris
Aug 20, 2014
Great customer service. Clean location.
Public Storage made my first experience using a storage facility easy. I made my reservation online from another state and was pleased to find that the facility was as promised when I arrived. I deducted 1 star because I was not informed about the mandatory lock fee when I reserved the unit, so I did not expect this cost. It was not a huge deal, though, because I was getting a really good online promotional rate for the 1st month. I just prefer to be made aware of all costs upfront.
Recommended: Yes
