Jessie Wiley
Aug 06, 2024
It was a terrible experience for us.
The chosen code didn't work. Three calls were made about the problem on Saturday 08/03/24. The first 2 calls during the afternoon and the other one about 9:45 pm. Neither of the three persons with whom we spoke, told us we could get in with a temporary code. Did they not know this? If not, why? It was a terrible at experience for us. I would give those customer service reps an F. In fact, I think you should refund us at least the cost of 1 day of extend the rental 1 day.
Recommended: No
Jimmy Poindexter
Jun 24, 2024
Recommendable
Easy,fast, great customer service!
Recommended: Yes
Jimmy Poindexter
Jun 22, 2024
Great service, quality facilities, clean.
Great service, quality facilities, clean.
Recommended: Yes
Amanda Bartholomew
Apr 24, 2023
Needed storage asap very helpful
only problem I had was finding my unit T in the K building . I wasn't told about that in the beginning and searched forever.
Recommended: Yes
JESSICA BEAKE
Apr 05, 2023
Storing till we purchase our home.
The staff have always been very friendly and helpful. Nathan at the front desk is awesome.
Recommended: Yes
Roy Milby
Dec 01, 2022
No respect for long term renters
This company is a ripoff. I'm in a covered space and just got notice that my space was going to $240 a month in Jan. I talked to another renter that just move in to the same covered space and is paying $87.50. I talked to the man as the desk and he told me that that was just to get in the spot ands price would go up. The problem is that every time they raise hospice mine also goes up. They have no respect for long term renters. I don't know what idiot came up with this business model.
Recommended: No
Margaret Maness
Nov 14, 2022
Unit was clean ,easy access.
David was very friendly and helpful, made the process easy.
Recommended: Yes
Sha
Aug 07, 2022
Awesome experience
Great experience staff extremely friendly
Recommended: Yes
Melissa Blossom
Apr 09, 2022
Great Place to rent!
The man that helped me at the front desk was so nice and helpful. He made this process very quick and helped me find a great unit! Thanks!
Recommended: Yes
Angela
Mar 26, 2022
Excellent!
Excellent customer service! Clean facility, everything you need for storage and moving is in one location. Very convenient
Recommended: Yes
B Ted
Jan 10, 2022
Excellent experience in Oaklanf
Fast, rest, and courteous process.
Recommended: Yes
John Connell
Oct 16, 2021
SUPERB!!
Highly recommend!!! The staff was helpful, knowledgeable, and courteous. The unit was spotless.
Recommended: Yes
Mark Ringold
Sep 15, 2021
Great Service
James the Regiobal Manager really went above and beyond to help us out. My husband misunderstood the closing time for Sundays and we were 15 minutes late to move our new RV in. We had no place to park RV overnight. James really worked with us and we were able to park overnight and completed the paper work on Monday.
Recommended: Yes
Robyn
Apr 26, 2021
Good staff
It took awhile to get a vacant room big enough and they had no temperature controlled units which is what I needed.
I was stuck with an outside unit. It appears that they need more temp controlled units. But I did find the staff nice and caring!
Recommended: Yes
Sammie Ballard
Apr 03, 2021
Nice clean facility, customer service is great!
Everything went smooth, we rented indoor climate control. Nice and clean, easy to move in.
Recommended: Yes
Chuck Stansberry
Mar 08, 2021
Good space for huge RVs!
Easy check-in, great customer service and the parking space for my 5th Wheel gives me plenty of room.
Recommended: Yes
Dennis
Aug 10, 2020
Great location
It is clean and has easy access. and security looks very good
Recommended: Yes
Billie
Jul 31, 2020
Great service and nice facility
Very good experience with management and facility
Recommended: Yes
Shcorry
Jul 04, 2020
Very clean and affordable
Great customer service. Clean and prices are great.
Recommended: Yes
Shcorry
Jun 15, 2020
It’s clean with great assistance.
I give it a 5 star review. Reliable, clean, and have great prices. I would recommend services to my fam ya don’t friends!!
Recommended: Yes
Julie Atkins
May 05, 2020
Excellent customer service
Highly recommend. Very customer oriented and friendly staff
Recommended: Yes
Susan Stewart
Mar 27, 2020
Great service
Storage company staff was very friendly and courteous. Storage unit was very clean
Recommended: Yes