Jeff K.
Nov 03, 2022
A good value, with some caveats
If you, like me, are in the market for the largest storage-unit sizes available – and also one directly accessible via open driveway that can readily handle moving vans – CubeSmart's Menchaca location is one of the best values in the Austin area (but you might wanna prepare yourself for some sticker shock). It's a somewhat older, single-floor facility, but that's specifically what I needed, and in particular a large unit with drive-up access. I have only a few complaints thus far: they have online, contactless move-in – in theory – except they failed to send me the code for the temporary lock on my unit. If I'd gone over there after office hours, I wouldn't have been able to get in. Also, the driveway is rather curiously bumpy – feels like the original owners were too cheap to flatten the site prior to pouring its concrete. Finally, it's REALLY far south – only a mile or two north of the Hays County border.
Recommended: Yes
Robert Hale
Sep 04, 2022
Clean efficient affordable
Clean facilities, affordable pricing, efficient customer service
Recommended: Yes
Heather
Jan 19, 2022
Great Experience
No issues with renting. Everything was stress free and convenient.
Recommended: Yes
Marcia
Oct 03, 2021
Great service
Great service and we were very happy to find a place to store our trailer!
Recommended: Yes
Cynthia
Jan 01, 2020
We moved In within an hour of reservation. Very easy and nice manager.
Very easy and friendly move in.
Recommended: Yes
Geneva
Apr 01, 2019
good storage spot
It's clean, pretty well priced and the staff is helpful
Recommended: Yes
Edna
Nov 19, 2018
I already recommended CubeSmart and she rented a unit the same week!
The management at CubeSmart has been so helpful and professional. My brother rented a unit for about 3 months and recommended them to me. I was so impressed with the management and the facility that I recommended CubeSmart to a friend and she rented one the same week as I did.
Recommended: Yes
Sean
Aug 04, 2018
Be clear on your needs!
good place and the manager Anthony was great but a coworker of his told me i could get a unit that had drive up access and was 13 x 35 and had climate control. Showed up day of my move and they presented me with a drive up 13 x 35 unit without climate control. Had to rent an additional unit.
Recommended: Yes
Dianne Astran
Apr 25, 2018
Very nice customer service.
It was awesome from the beginning to the end.
Recommended: Yes
pablo
May 02, 2016
clean and friendly place
clean and friendly place, clean storage, good price and seemed secured enough. thanks!!
Recommended: Yes
Marinelly
Apr 20, 2016
The best storage
It was an excellent service with beautiful employees and the price is perfect
Recommended: Yes
Marinelly
Apr 19, 2016
The best
Excellent service. I am very happy with cube smart
Recommended: Yes
kram
Dec 22, 2015
So far so good
Everything happened as it was supposed to.
Recommended: Yes
JOHN
Oct 16, 2015
Good price also has great customer service
I Great customer service and overall great price, they are very helpful.
Recommended: Yes
Zig
Jul 28, 2015
Very good storage
Very satisfied with staff, layout, safety and location
Recommended: Yes
Cathy
Jul 15, 2015
Popular place
This is a great location - easy to get in and out and very nice management. There was quite a bit of traffic as we unloaded my stuff so I think others feel this way as well. There were plenty of cameras and lights around so I feel like even if I go there outside of office hours, I'll feel safe. And all this for a decent rental rate.
Recommended: Yes
Elizabeth
Jul 03, 2015
Don't hesitate to move in. Best storage facility experience!
Because of Brenda my decision to store with CubeSmart was made easy. She was welcoming, adept and professional. She was very busy at one point, but managed to smile, take care of business and make the process a joy.
The property is clean, secure and in a great location if you are looking for something in South Austin.
I highly recommend.
Recommended: Yes
Sylvia
Jun 28, 2015
Customer service was extraordinary! Professional, courteous, accomodating... couldn't have been better:)
From reserving the storage, to moving in, CubeSmart personnel have been amazingly supportive and diligent. I was treated like a VIP: from a speedy check-in, to being driven to and from my storage in a golf cart! The storage itself is clean and the site is neat and user friendly (we had a 26 foot truck and had no problem parking it to unload). The move-in special is very competitive and I look forward to using CubeSmart until I buy my next home!
Recommended: Yes
Darel
Jun 19, 2015
It's a little farther south but the price is right.
I was moved in under three hours. Thanks sparefoot.
Recommended: No
Charmagne Coston
Jun 17, 2015
Great service
Excellent facility, clean. Friendly staff made the move very easy and stress free.
Recommended: Yes
Carolyn
May 07, 2015
Safe and secure
Clean, organized and safe but not quite 5'x10' ... I was told it was "approximately 5x10" and that it stated so in the fine print.
Recommended: Yes
敌潮敲
Jan 23, 2015
Easy and no hassle
Recommended: Yes
Monica
Jan 01, 2015
Great customer service, nice facility & convenient.
Recommended: Yes
楔慮
Nov 19, 2014
Tony was quite attentive and knowledgeable! He was very informative and accommodating; would highly recommend your facility to anyone! Thank you so much for such great customer service!
Recommended: Yes
Tammy Tschirhart
Sep 19, 2014
Great place
Anthony was very helpful and professional.
Recommended: Yes
Alexandra
Jun 30, 2014
Recommended: Yes
Torey
Jun 29, 2014
Good customer service and solid facilities
Recommended: Yes
Logan
Jun 03, 2014
Tony was very friendly and helpful, and the facility gets the job done.
Recommended: Yes
Logan
Jun 03, 2014
Booking with CubeSmart was very easy through SpareFoot, and working with Tony at the facility was excellent, he was very friendly and energetic, knowledgeable and helpful.
Recommended: Yes
Melissa
Jun 02, 2014
Larry & Tony were very knowledgable. Both went above & beyond to help with the entire process.
Recommended: Yes
Lindsey
Feb 06, 2014
They were very thorough and answered all of my questions. So far it's been a great experience.
Recommended: Yes
敌湯
Jan 02, 2014
Great customer service and overall great price
Recommended: Yes
Roger
Dec 19, 2013
Anthony -- the manager was great. Excellent service.
Recommended: Yes
Jessica
Dec 05, 2013
it was a great experience the customer services was great as well
Recommended: Yes
Jennifer
Oct 02, 2013
Employee very frustrating and disorganized.
Recommended: Yes
michael
Sep 08, 2013
last minute move
I had to do a quick move and CubeSmart was just down the street and had all I needed in quick fashion.
Recommended: Yes
Ivan
Aug 29, 2013
Outstanding customer service!
Recommended: Yes
Tanya B.
Aug 26, 2013
Great experience
Overall I had a great experience with CubeSmart! They were very friendly and helpful. I would recommend them to anyone that needs a storage unit. Great price too!
Recommended: Yes
Michelle
Aug 15, 2013
They were on top of their stuff.
Recommended: Yes
Jaye
Jun 11, 2013
Overall a great experience. Would use Sparefoot again, as well as recommend it to a friend
Recommended: Yes
Ann
Jun 11, 2013
Recommended: Yes
Jacob
May 21, 2013
It was a great price with great service. Couldn't have asked for anything more.
Recommended: Yes
Jessica
May 07, 2013
The staff was great and I feel safe storing my possessions here.
Recommended: Yes
Amy
Apr 16, 2013
First time renting a storage space; couldn't have been more of a breeze. Got exactly what I needed, with no wasted time. Nothing to compare it to, but quite pleased overall.
Recommended: Yes
Patty Pemper
Apr 14, 2013
Helpful super-accomodating staff!
Staff made a number of accomodations to my needs, taking the time to show me various units. My driveup unit was clean, access is easy, and the location is perfect for me! Communication is made simple through phone and email. Big help to me and far more economiccal than a pod unit.
Recommended: Yes
Roman Gonzalez
Jan 26, 2013
Moved From South Condensing
affordable secure storage for my extra music gear i cannot fit in my appartment
Recommended: Yes
Allison K.
Mar 31, 2011
Good service
I've been renting storage for a couple of years now (I'm a business nomad) and U-Store-It is my favorite franchise. I've had mixed experiences but this facility in particular has been great. They haven't raised my rent from the introductory price, which is a blessing considering how often that can happen.
Recommended: Yes
Kathy C
Jan 25, 2011
Very clean facility and great front office people.
I'm very pleased with this storage facility. Making reservations was easy online and the front office people were very helpful.
Recommended: Yes
Blake Sakow
Dec 11, 2010
Great Place for all, Thank you
Recommended: Yes
Rick Navarro
Dec 11, 2010
Thanks, I may be back this winter.
Recommended: Yes
Adam Rangel
Dec 11, 2010
Great customer service
Facility was excellent/very clean. Bill & Diane are very friendly & provide great customer service
Recommended: Yes
Dan McKinley
Dec 11, 2010
Great Service!!!!
Recommended: Yes
Bertha Nevarez
Dec 11, 2010
Excellent Service.
Very convenient location. Loved the employees running the facility. Will definitely recommend this facility. Thank you!
Recommended: Yes
Gerry Deming
Dec 11, 2010
Had the unit for many years, great service, nice people. Would rent again.
Recommended: Yes
