Public Storage - Austin - 6726 Bee Cave Rd

Easy

Easy, convenient, clean, and professional. The manager, Debbie was very helpful, and everything easy for us.

Recommended: Yes

Deb was professional

Deb was professional, wonderful and timely with my move in... I appreciate the cleanliness of this facility.

Recommended: Yes

My experience with Public storage was...

My experience with Public storage was very good. I would recommend this company to anyone

Recommended: Yes

Lauren was very helpful and easy to work with! I would give this location 5 stars!!

Recommended: Yes

I went in to this location to buy some moving supplies. The young woman working in the office was so helpful. Not only did I get what I came in for, she showed me items I didn't even realized I needed for my packing. Wonderful service. I'll definitely be back!

Recommended: Yes

Lauren signed me up for a storage unit today. She was professional and thorough and, given the paperwork involved, quite efficient. The facility appears to be clean and well maintained.

Recommended: Yes

Lauren and Public Storage on Bee Caves have given me the best offsite storage experience I've ever had. I was renting a large 10x25 unit but wanted to downsize significantly to a 10x5. Lauren made the entire transaction easy by handling the transfer paperwork mostly over the phone. She made available to me both units for a couple of days to give me plenty of time to transfer everything. She also made available to me temporarily an extra lock, dollies, and furniture movers so that I didn't have to buy these things myself. Lauren even arranged to give away a table and chairs that I no longer wanted! The units are very clean, the climate control is stable, lighting is good and safe, and you can even unload and load your vehicle under shelter from rain and other bad weather without ever getting your belongings wet. If you are looking for high quality and service-oriented storage in West Austin, this place is definitely worth it!

Recommended: Yes

Pleasuable experience

Lauren, the new manager, was very helpful when we contracted for the space and when we moved things in.

Recommended: Yes

Staff is exceptionally friendly and helpful. Facility is clean and in good shape. They are easy to work with and I would give the facility and staff 5 stars. I would definitely rent here again. I removed a star on the overall rating because I don't appreciate the Public Storage corporate practice of getting you in, then jacking up your rate bit by bit (mine went up almost 50% in 1.5 years). I'm sure they all do this, but it's worth planning for. I just changed units during the winter months to bring my rate back down - the monthly rate is substantially less expensive in winter. I'm sure it will rise again, but it saved money for now.

Recommended: Yes

Your facility is astounding however Lori makes it all work.

Lori was my lead contact. My experience was the very best. Walt

Recommended: Yes

Good value and trusted organization

Generally best to work with Public Storage for your needs when compared to sometimes cheaper independents. However, with Public Storage you get there corporate backing and organizational infrastructure. My only beef is the buy our lock program. Great idea to pass this overhead onto the consumer and yet reduce the liability associated with either rekeying or reissuing locks. However, given the volume involved, the cost of the lock could be cheaper than the current charge and still have a huge margin.

Recommended: Yes

Excellent

Always great customer service. Usually clean properties, nice sized units. Personnel is personable and friendly and knowledgeable.

Recommended: Yes

Clean, easy access when needed, security and especially Angela Romero-super well informed, and a joy to meet and greet!

I would recommend Public Storage for all the extras we collect! I have been a customer for at least 8 years and a customer at the location before it became Public Storage. The units are clean and in good repair, with reasonable access hours, and the staff has been very helpful, and professional, but best of all--when storing your personal treasures ( aren't they all ) or storing work related supplies I highly recommend Public Storage. I use the Bee Caves location off and on for different purposes when the need for extra room is needed. It has been a pleasure working with Angela Romero and her staff, they have always been more than helpful, super competent, and its nice to be greeted by a familiar face and a cheery hello when dealing with storing your treasures- whatever they may be. Have a Great Day everyone!

Recommended: Yes