Public Storage - Austin - 7200 S 1st Street

Nice place

Nice place, I would recommend to someone.

Recommended: Yes

Mentally Ill Or Intoxicated People Living in Units

Saw two different people living in units, one cooking in a unit with a camp stove and one who was talking loudly on speakerphone who was there for about 5 hrs getting either more agitated or intoxicated

Recommended: No

Hidden charges at signup

Apparently this place requires you to purchase $15/month insurance and a $20 special lock, which makes the “$1 first month’s rent” promo useless and insulting

Recommended: Yes

Dawn Lauren are awesome

Lauren and Dawn are really great, very helpful and easy to talk to

Recommended: Yes

Well she was awesome

Well she was helpful an I'm thankful

Recommended: Yes

Excellent Customer Service

The facility is great and the move-in was smooth and easy. Great location for those that live in South or South-East Austin. Clean, well lit, and an abundance of security.

Recommended: Yes

Lauren was awesome!!!!

Laurnen was awesome. Very helpful.

Recommended: Yes

Clean

Overall good clean and price is ok

Recommended: Yes

Great Value in a good location

Happy with the service and accessibility of the property. No complaints.

Recommended: Yes

Easy and affordable storage

Can pull right up to the unit to unload

Recommended: Yes

Great experience!!

Really a quick process of gathering information, pricing, availability, and making the reservation. Price was fair and completing the transaction was fast and exceeded my expectations

Recommended: Yes

Great Location and Prices!

Needed a storage unit on the fly as I was moving into a new apartment complex. SpareFoot gave me the options I needed and Public Storage was the perfect fit. Perfect location, friendly and helpful staff, and the units are clean and priced just right. I would definitely recommend this location.

Recommended: Yes

Jennifer was very friendly and helpful

Jennifer was very friendly and helpful. I was in and out with all the info I needed and keys in my Hand very quickly

Recommended: Yes

So for so good

So for so good. Did report a leak in our unit. Hope they fixed it.

Recommended: Yes

I loved the service I received the day...

I loved the service I received the day I came in, I had called over the phone and made a reservations over the phone originally but once there I was helped and had my storage and information needed asap!

Recommended: Yes

Nick was of great help!

I had to move in fast on a Sunday, and nick made it happen.

Recommended: Yes

Perfect Storage for what I need and Price!!!!

Lauren went above and beyond to help me. Asked me more or less what I was storing. She said can I show you this storage its about 5' longer. Showed it to me and I said how much. It went up like $20.00. I said let me take this one. Lauren made my day. Thank you Lauren from South 1st Public Storage. You are the Best.

Recommended: Yes

Really awesome customer service

Really awesome customer service. We were taken to the units so we could see the actual size. The girl that helped us was really friendly and very knowledgeable about prices and offered us the Labor Day special. We were greatly impressed because the premise was nice and clean. Would definitely recommend anyone that needs a storage unit

Recommended: Yes

The Public Storage personnel at the...

The Public Storage personnel at the 1st. St. Austin location went above and beyond expectations to fulfill my needs in looking for a storage unit. Thank you Valarie and Christine for being so courteous and friendly. Your customer service went above and beyond other storage associates that I had shopped expectations. I will definitely refer my friends and family to your Public Storage locations when they need to store away unused items.

Recommended: Yes

James helped me out

James helped me out. He was awesome, he showed me my options even though i set everything up online. He did a great job talking through everything and explaining it all. I would give 5 if there was a/c or fans in at least the halls of the storage. I was dying miving all my stuff in

Recommended: Yes

Luanne was so amazing and caring

Luanne was so amazing and caring. She took her time to explain all the rules and amounts to us. She went above and beyond!! Great customer service

Recommended: Yes

Nice folks

Nice folks. Great place. Clean and secure

Recommended: Yes

Price was perfect for the size 5' x 10'...

Price was perfect for the size 5' x 10' storage......thank you!!!!

Recommended: Yes

Friendly service

Friendly service

Recommended: Yes

Great storage facility

Convenient locations. Great competitive prices. Lauren, the Public Storage employee, was very knowledgeable, personable, friendly, etc. As a consumer, be diligent in watching the price of the storage facility. We needed the storage facility for less than a month because our new apartment was not available until the 10th of the month and we had to be out of our old apartment 10 days before on the 31st. We were able to get the 'special price' they had advertised. But, they said they only had a select few at the particular price. So, as a consumer just 'do your homework'.

Recommended: Yes

Public Storage website is easy to...

Public Storage website is easy to navigate; online sign up gives an added savings. Straight forward are the terms. Easygoing customer service. Clean storage bay.

Recommended: Yes

Chelsea is a fantastic employee and she's always friendly and ready to help with whatever you may need help with and she's always smiling just and all around good person.She is super and she is very Professional and she will, see to all your needs.So come on down rent a locker from the best crew in Austin.

Recommended: Yes

I've rented here before and it's so much cleaner and more secure here, the new property manager Chelsea and Jacob the district manager have gotten new better doors and cameras. She is always so nice to me and understanding.

Recommended: Yes

My wife had a very smooth experience renting with Becca. Wonderful location and staff!

Recommended: Yes

Kudos to Louie for helping me out tremendously with packing materials! He was professional, courteous, and very, very helpful with suggestions on how to get everything safely done.

Recommended: Yes

Excellent

I would recommend this company to anyone.

Recommended: Yes

good service. the best part.

chelsea is awesome! he was helpful and friendly.

Recommended: Yes

No lighting, rude manager

The lighting at night is terrible. I had to light up my unit with my car's headlights, and my mistake but I thought my battery could handle 1 hour of headlights. Well it didn't, it died. I knocked on the manager's door and she didn't want to help me at all, not even open the door to talk. She yelled through the door that she wouldn't help me jump my car even though I had cables, and that she didn't even work there at all so she couldn't even give me basic info. Huh that's weird, I didn't know Public Storage rented out the property manager's living quarters to useless random people who have access to the facility all night long. Never saw any cameras either. Everything else about the place is fine, just that one bad experience that makes me not want to suggest the place to others.

Recommended: Yes

very nice

My experience was a very good one. I would recommend this company to others.

Recommended: Yes