Stash N Go Storage - O'Neal

Excellent

I had trouble with the online but it was possibly, Me. But was informed to call next day and I'd be taken care of. This type of service is what makes people appreciate ur services. Thanks Eli.

Recommended: Yes

No Reply

When I needed help accessing the online payment system from an opposite time zone, phoning was not an option. I emailed the Oneil Rd. office twice and the manager twice, but got no reply.

Recommended: No

storage unit

It was an easy process to rent and get moved in. No office, no people just online.

Recommended: Yes

Great customer service

The staff was super helpful and A to B which I appreciate

Recommended: Yes

Great

Great customer service they actually answer the phone

Recommended: Yes

Online survey

Facility staff was extremely helpful with moving in.

Recommended: Yes

EXCELLENCY

EXCEPTIONAL SERVICES,EASILY ACCESSIBLE, and ULTIMATELY SAFE CLEAN Environment!!! ~Wilfred

Recommended: Yes

Customer service very professional

I’ve never seen a storage room so clean & very excellent security, very great customer service & on top of the security of ppl that use this storage facility..

Recommended: Yes

Good experience

Nina was particularly helpful as we navigated a tricky circumstance.

Recommended: Yes

Excellent, Highly recommend, outstanding customer service

Love this facility. Easy to access 24 hours which is exactly what I needed. It's very clean and the numbers on the units are clearly visible. The customer service is outstanding, very helpful and friendly. Shortly after making my reservation online I received a phone call to welcome me and guide me to set up my account. I was sent an email with everything thing I needed for access and lock was provided. I would say this has been the best experience I've had with storage facilities so far. Definitely recommend to anyone needing extra storage. I got a 10x20 at a great price.

Recommended: Yes

Became homeless

I needed something fast and convenient to where I could have access to my things 24/7. This facility was it for me. The manager is awesome as she reassured me my things would be safe.

Recommended: Yes

Great customer service

Great customer service. Would recommend!

Recommended: Yes

Nice complex

Nice complex and clean. Good location

Recommended: Yes

Great effort to accommodate needs

I have 2 units and both were rented with personal attention and helpful advice!!

Recommended: Yes

Excellent Service!

Exceptional Business Entity! Accessible to a major Highway! Perfect location to many shopping centers!

Recommended: Yes

Great customer setvice

I needed two storage bins on very short notice and they were very helpful in accomadating my needs. The owners went above and beyond helping me with the locks on a holiday weekend. Very grateful for their patience as i am challenged when it comes to combo locks. :)

Recommended: Yes

Great accomodation

Worked with me even after office hours to finalize my storage and had it ready to go for me upon my arrival

Recommended: Yes

Cheap, clean and convenient

Cheap, clean and convenient storage. Management is chill and cool. They answered the phone everytime I called and followed up with me when they saw I hadn't moved in yet. Which was nice because I was having trouble with my internet so I did not complete the easy online move in process. So management took care of it over the phone. Easy. There was a lock provided for me as well. Overall, great experience.

Recommended: Yes

Amazing simple, efficient

Everything about this was great. The lock is included, the process online, the location, the customer service when I needed to contact them. Highly recommend.

Recommended: Yes

convenient

conveniently located, easy access, overall good storage facility

Recommended: Yes

great price

easy to find, and the move-in was easy.

Recommended: Yes

Simple, helpful, and even on a holiday!

The facility’s operator contacted me personally on New Years while he was driving between states, and got me set up to complete my reservation online. I was able to access my unit and move in at my leisure (some crazy hour of the night), and a personal keyed padlock was already provided along with the unit. Excellent service and communication. Highly reccomending this find, and I plan to remain a tenant indefinitely with the convenient auto-pay all set. A++!

Recommended: Yes

Affordable and friendly

Only complaint is that there have been a few breakins, but nothing (of mine) was taken and they handled it well, and I realize that these things happen.

Recommended: Yes

Clean storage, easy move-in

No annual commitments, clean space, great pricing, great location and great customer service. So far so good!

Recommended: Yes

Great amount of space

It is so nice to have a big unit at such a great price. Easy access and right off the highway.

Recommended: Yes

Great price!

I randomly found this place on Sparefoot and picked it because the price seemed way too good to be true. All the reviews were good so I decided to give it a shot and I'm glad I did. You have to call ahead to have someone meet you there, but the owner was quick and arrived before I was there. The price is great, facility is clean, and easy to get to. Definitely recommend.

Recommended: Yes

Super

Super place to keep your RV trailer

Recommended: Yes

Awesome

Jay helped me out, he was nice gave me a good price and was very quick since he knew i was in a hurry. Overall I would recommend this facility to my friends, which I already have. Thank you so much Jay!!

Recommended: Yes

Great local operation; close in to town; online account management

I was looking for something less expensive than the chain guys but not too far out of town. I was pleasantly surprised to find Stash-n-Go fit those needs. They also have online account management and monthly automatic payments, which a lot of the independent operators don't have, in my experience.

Recommended: Yes

Great location and price for in-town storage; online account management

Support local businesses! I was looking for a non-chain storage facility that was close-in for a good price. Stash n Go delivers. Plus they have features other independents often don't such as automatic monthly payments and online account management.

Recommended: Yes

Good prices close-in

This is a great location that can be quickly accessed from two different freeway exits; the price is very competitive for a storage unit this close in to town. I had actually planned on getting a storage unit outside of town to save money, but Stash N Go is a good 5 miles and 4 minutes closer to my house than the out of town units for the same price. JZ the owner is very hands-on and offers features such as automatic bill-pay and online account management that, in my experience, many independent locations lack.

Recommended: Yes

Manager was very nice and helpful. Very thorough with contract.

Manager took the time to answer all my questions, made sure my key code worked before he left. Showed the unit and explained in detail the do's and don'ts.

Recommended: Yes

Very prompt and ciurteous

JZ contacted me very professionally and promptly. The facility is convenient and cost effective. New doors and very clean and organized dacility

Recommended: Yes

I would use them again

The owner Jay was pretty cool and took care of me right away. Made me feel like my things are in good hands. The floor was also covered in epoxy so that was a plus too!

Recommended: Yes

Older, but still a good facility.

The facility is older and due to that the ceilings aren't as high as a lot of the newer facilities, but the price was still much better than most of the facilities in the area. Also, worring about water entering the unit during some of the heavy rains that we have been having, I noticed that the facility is on high ground and slopes nicely for drain off.

Recommended: Yes

Very helpful and easy.

Great location and helpful staff!

Recommended: Yes

Great Experience

The owner was extremely friendly and very understanding. All around funny and nice guy.

Recommended: Yes

I'm pleased with my choice of storage.

This is a fairly priced, good location, and customer service was outstanding. I'm very pleased with SNG Storage.

Recommended: Yes

Difficult to pin down a meeting, but decent place with good security for the price.

Recommended: Yes

Best bang for buck

JZ is a fast talker and great personality. The unit was in great shape minus some minor door issues. The complex is very accessible.

Recommended: Yes

Top notch location and management staff

Recommended: Yes

A very good experience. Those guys are very friendly and professional. I caught them on lunch but it was all good.

Recommended: Yes

Excellent location and great facilities

Is exactly what I was looking for, a great location, easy access, and a great service. Really easy to close the deal and no hidden fees.

Recommended: Yes

Good storage facility, excellent customer service and friendly staff.

Stash-n-Go was the service I selected to store extra furniture after I'd moved into a smaller apartment; the staff are extremely courteous, and signing up for the storage was quick and straightforward. The rates were also noticeably better than other competitors in Austin.

Recommended: Yes

Recommended: Yes

I have been pleased with the convenience of this facility and the reasonable price.

I'm going through a "domestic realignment" and this facility has been great to work with during this very stressful time. Even with the unusual flooding that happened this spring, my unit stayed dry and secure, and the newly implemented electronic keypad has been easy to use. It's a very good value for the unit size and location.

Recommended: Yes

Easy access to Mopac

Storage facility is conveniently located and customer service has been great.

Recommended: Yes

Good location, active owner, but outdoor lot is a work in progress

I understand that this facility suffered some damage in the recent flooding and they are in the process of rebuilding, but as of this writing (6/17/15) the open lot area is not suitable for secure storage. Prices are reasonable, and the ownership is responsive and helpful. And I will say that the inside storage units look fine, and are drive-up accessible, and protected by a fence and keycode gate. But avoid SNG for outdoor lot storage. I booked an open storage spot at SNG sight-unseen. I had just bought a vehicle and needed a spot to drop it and hopefully store it for a few months until it is reliable enough to drive daily. The outdoor vehicle storage portion of this facility is pretty rough. It consists of a partly leveled, partly sloped, grass surface below the main storage facility, which is on the bank of an unimproved drainage creek (real flood risk here). There is currently no security gate of any kind. The access driveway is very rough, and probably impassable for anything smaller/lower than a pickup truck.

Recommended: No

Recommended: Yes

Great prices. Very friendly

Got a great price on a 10x20. Alex was very nice and professional. I was able to schedule an appointment to meet him as soon as I came, unlike other places I've been to where you can't speak to the person at the actual facility by phone and have to wait for 30 - 40 minutes once you get there for the manager to get to the office while they are walking around the storage facility.

Recommended: Yes

good customer service from the owner very pleased easy to work with

good location easy to find older but very clean units

Recommended: Yes

Great value, perfect location

We just moved into our unit at Stash N Go, which is currently under new management, yesterday afternoon. Initially, I was a little skeptical of the unit due to their pricing being lower than any other 10 X 20 unit in the area, significantly lower. Check in, was a breeze to say the least. I was a little embarrassed because I forgot I had made an appointment to show up at 2:00, and of course the truck was late so that delayed our move out process a few hours. Management was over accommodating in making sure someone was available at the time we would eventually be showing up. When we arrived, we were greeted openly and warmly. The storage place itself was a little rough around the edges when you first pull up, but once you take a walk around it isn't much different from any other storage place. Besides, he new management is busy making tons of upgrades that he was showing me while I was there checking in. Paperwork was quick and easy and we opted in for the additional insurance which as only about 11 bucks a month, didn't seem like a bad idea to me. Overall, everything was very smooth and our specific unit was clean and spacious. We will be here for 6 months, and with this place being right at the corner of Mopac and Parmer, you cant really beat the location.

Recommended: Yes