CB
Jan 29, 2021
this is our first time rents here, so do not know much yet.
his is our first time rents here, so do not know much yet.
Recommended: Yes
Gabriel Lindeman
Jan 20, 2021
Friendly, clean and affordable
Representative is so friendly, very clear explaining details. Place is safe and secured.
Recommended: Yes
Courtlin
Dec 04, 2019
Not bad
No A/C but you're getting what you pay for рџ‘Ќ
Recommended: Yes
Kayla
Oct 03, 2019
Great storage
Staff is friendly and very knowledgeable I would rent a unit again in the further if need be.
Recommended: Yes
Velma
Sep 10, 2019
I am so pleased with the employees
I was so pleased with how helpful and professional they were
Recommended: Yes
Charlotte
Sep 10, 2019
Super clean and well managed!
This place is wonderful and a great price too!
Recommended: Yes
Brittany
Sep 09, 2019
Friendly and helpful!
Guys were friendly and helpful.
Recommended: Yes
Danny
Sep 05, 2019
Excellent place to store your stuff
I received excellent customer service the manager that helpes me was very friendly, professional and polite.
Recommended: Yes
Haley
Sep 04, 2019
Awesome storage facility!
Such nice staff, great facility. So safe, love all the codes to get in. Amazing pricing! And great stock on moving stuff in the office if you need to purchase. Great place to store!
Recommended: Yes
George
Aug 27, 2019
Great service
Friendly and great service clean facility
Recommended: Yes
Miriam
Jul 09, 2019
Great location, great price!
Most storage units are far overpriced for what you’re getting but the storage unit I leased was priced just right. They have convenient hours to access the storage unit, a lift to get your things to the second floor without using the stairs. The manager was very easy going & helpful.
Recommended: Yes
Christina
Jun 24, 2019
I recommend this place!
Great service! The property manager is polite and patient
Recommended: Yes
Caleb
Apr 30, 2019
Super friendly and accommodating!
Got a great deal and they were super helpful
Recommended: Yes
Jennifer
Mar 18, 2019
great customer service!
Really great experience and staff was very helpful. Didn't realize the storage unit wouldn't have light inside of it, so if you are booking something very large, bring battery operated lights to have inside. Otherwise it's great!
Recommended: Yes
Lisa
Dec 10, 2018
Outstanding customer service.
Outstanding customer service from Cody and a clean cubicle with security gate access.
Recommended: Yes
Juliet K
Jan 16, 2018
Best price in town
Of all the storage facilities I looked into, these folks had the best price. The store manager was very helpful, nice and got me settled in very quickly. Was very pleased.
Recommended: Yes
Kay
Sep 23, 2017
Bad customer service
It took nearly two hours to get moved in to our unit and there was trash all over the inside of the storage facility
Recommended: Yes
John
Sep 03, 2017
Great mana
Manager was very helpful and accommodating with everything I needed.
Recommended: Yes
Marc
Aug 21, 2017
Laqueeta was very helpful and found the best possible deal
Thanks for all of your help and the attention to detail. I originally reserved a small unit but when explaining how many items I would be storing, Laqueeta quickly recommended a different size and gave me a good deal.
Recommended: Yes
John
Aug 10, 2017
Good location
Accessible near corner of major streets.
Recommended: Yes
Robert Robles
Jul 14, 2017
Great prices and great customer service.
I went online hoping to find some cost effective units and I found them very easily through this site. I'm very content.
Recommended: Yes
Alyson
Jul 13, 2017
Sharp staff, Great pricing
The staff was informed and efficient. They made sure I got the best price for my space, personally walked with me to inspect the units, and expedited the sign-up process so I could move in immediately.
Recommended: Yes
Enrique
May 27, 2017
Excellent Customer Service by Laqueeta
I provided a Google review as well but the onsite mgr, Laqueeta Humes was phenomenal in providing us the best option for our needs. Like I assume many people, we were not sure how much space we needed to store our items, and Laqueeta not only provided a tour of the site with different options, but also recommended a unit smaller than we thought which not only saved us money but time as well. I highly recommend this location because of Laqueeta and her customer service skills.
Recommended: Yes
Abhinav
May 25, 2017
awesome staff
easy to rent and move in, could have used an elevator to move in
Recommended: Yes
Bernabe
May 24, 2017
Good price, no elevators, no lights!
You get what you pay for but it's clean and well maintained. Second story units don't have elevator access (nowhere does around here, really) - additionally, there are no lights in the actual unit itself. Nevertheless, check-in was a breeze and the actual unit was fine.
Recommended: Yes
Sunshine
May 19, 2017
潇摯
Very helpful staff, easy to navigate, some trash but overall very well kept and I feel safe storing my things there
Recommended: Yes
Kyle
May 17, 2017
Mario and chuck were extremely helpful!
The way these two helped me find this unit was flawless. The combination of the website and Mario's ability to make me feel safe really made this a no brainer. The way chuck finished my sentences and gently caressed my back reminded me of being at home with mom as I decided which college to attend. This tandem cannot be matched and I'm considering getting a unit I don't need just so I can experience what I felt one more time!
Cheers!
Recommended: Yes
Peter
May 11, 2017
Nice climate controlled, well lighted, dust free environment.
New facility with easy access by vehicle. Superior security features.
Recommended: Yes
Katie
May 03, 2017
Understaffed
It seems like there may need to be a couple more people around to help with clients as well as a small hand truck to use. At this point, we have had to haul our boxes upstairs by hand. Thankful for an elevator.
Recommended: Yes
Cheryl
Apr 29, 2017
Just moving in today
All the storage unit has right now is a lock. We are headed over today to offload lots of stuff we need to move out of a very hot Austin garage. Hoping that this will keep our belongings safe, sound and not over-heated this summer and fall.
Recommended: Yes
Loida
Apr 24, 2017
Friendly and helpful
From calling to set up a good time to come by to actually getting set up, Laquita was awesome and got me into my unit immediately. Sparefoot was great for getting my spot reserved too.
Recommended: Yes
Farhad
Apr 18, 2017
Great customer service
The management helped us to find the right size and the right price. That was a excellent customer service
Recommended: Yes
Larry
Apr 11, 2017
Nice facility!
Yaqueeta was great getting us set up!
Recommended: Yes
Larry
Apr 09, 2017
Thanks!
Nice place! Laqueeta was great!
Recommended: Yes
Angela
Apr 07, 2017
Friendly staff
I'm not sure at the moment. My lease doesn't reflect the agreement so still waiting on a call back. So promptness is not something they are about.
Recommended: Yes
Catherine
Apr 03, 2017
Best Experience
The customer service was on point!! Laqueeta made the experience sooooo much easier than I had anticipated it would be!! They ROCK!
Recommended: Yes
Lindsey Egbert
Apr 02, 2017
US Storage happily surprised me:)
I've had my things in storage for the last 4 years with three different companies. US Storage surprise me that there is sincere and friendly customer service. I was even more happily surprised with how clean and secure my unit was. All around there's no other storage company anyone should be renting from. I promise you complete satisfaction with US Storage:)
Recommended: Yes
Joe
Mar 12, 2017
Great price
I would recommend this place to friend's
Recommended: Yes
Ryan
Mar 10, 2017
Friendly Service & Great Price
I actually moved in a day later than expected due to the weather. The person on staff was super friendly and helpful. I definitely would recommend this place to anyone.
Recommended: Yes
Barbara
Jan 14, 2017
All good, great location
Location excellent. Price right.
Recommended: Yes
