Devan
Jun 19, 2023
Great customer service!
Mark did a fantastic job! He took the time to explain every part of the process and made sure I didn’t have any questions before I left.
Recommended: Yes
Lillian Aaron
Jun 02, 2023
Excellent service, clean facility
David was awesome in helping me get set up and explaining my options. The facility is kept very clean. I would recommend this to anyone needing a storage facility.
Recommended: Yes
Ericka Trinidad
Feb 17, 2023
Do not honor prices
Life Storage is constantly raising the prices on my unit.
Recommended: No
Pd
Jan 15, 2023
Decent
Pricey, but they all are these days, amirite?
Recommended: Yes
Jordan Washington
Jan 08, 2023
Great service
Just moved into my storage unit this past week and David was very helpful and made the process seamless
Recommended: Yes
Tim Hamby
Jun 09, 2022
Nice facility
Good customer service and a nice facility
Recommended: Yes
Luma
Aug 31, 2021
Great
Great! All around. .
Recommended: Yes
Jo H.
Aug 26, 2021
I had a good experience renting and I like the clean, pleasant location.
Teri,in the office, really goes that extra mile to be helpful.
Recommended: Yes
Kat
Feb 06, 2021
Price increase twice in a year
The facility is hard to pull into safely off 1431 because the driveway is a steep hill. They have hours from 6-10 pm only which sound ok until you need something fir a holiday the next day. They raised the price on me twice from. $90 to $116 to $130. That is of a 50 % increase. When I asked to have a manager call me about this they never did. My only explanation is that less than the going rate and they can do that. I stored my stuff for years in a storage place and they never increased the rent so I don’t understand doing it within 4-6 months and then again in 2020 when people don’t have extra money. But they obviously don’t care because upper management never called.
Recommended: No
Steven
Jun 13, 2019
Effortless and hassle-free; super nice efficient folks!
Really great experience; can't say enough good things about Mark and Terry!
Recommended: Yes
Rick Lind
May 24, 2019
A great experience renting this space.
Needed storage quickly and found them on online offering a good promo, making it a better deal than the many other storage facilities near by. The lady checking us in was very nice and helpful. I feel my stuff is safe with them. I would use them again in the future.
Recommended: Yes
Noah Smith
Aug 14, 2018
Price hikes after a few months
About six months after you move in, they raise the price. Otherwise, it's real clean and secure.
Recommended: Yes
DENISE
Apr 08, 2018
Great location and nice clean place
Nice place. Great service over the phone reserving the storage unit
Recommended: Yes
Stephan
Mar 14, 2018
Very Nice Place! Staff was very knowledgeable and informative.
Would definitely recommend, pretty fair in my opinion. Free month and tons of savings offered.
Recommended: Yes
湯慨
Feb 12, 2018
Staff is knowledgeable and friendly. The facility is extremely professional
The staff is very knowledgeable and professional. The hours are good, and they are very security conscious. You get a personalized tour of the facility, which are well-kept and professional looking. Almost good enough to live in, really.
Recommended: Yes
Ken
Jan 24, 2018
Great rates and great service.
Very friendly and easy to get into the unit.
Recommended: Yes
Christopher
Aug 29, 2017
Awesome experience
This place was very professional, clean, organized and I'm very comfortable leaving my stuff there.
Recommended: Yes
Jon
Jul 08, 2017
A quiet, out of the way storage place.
I like their climate controlled spaces.
Recommended: Yes
Morgan
Jun 04, 2017
I purchased my unit, and they left the master lock on...
I purchased my unit. I had to move my stuff in yesterday. I got to my unit at 8, and they had left the master lock on. I called their support, (emergency and main line) and was told that they can't do anything today.
Recommended: No
Elyse
Apr 07, 2017
Friendly
Friendly, great price office was closed when supposed to be open
Recommended: Yes
Joseph
Mar 23, 2017
Awesome
Great facility, good price, clean, friendly people. Can't ask for a better experience.
Recommended: Yes
Cindy
Jan 12, 2017
Clean facility. Professional staff.
Clean facility. Professional staff.
Recommended: Yes
Dion
May 18, 2016
Excellent service! Even more friendly profession staff
Love the service and the value. However, the people in an organization makes it great and the staff here are excellent! Thank you for helping us get a safe, clean and profession place to store our items.
Recommended: Yes
Eric
Apr 25, 2016
Clean and feels new
Good place, standard I would say. Seems clean and well kept.
Recommended: Yes
Stephanie
Mar 19, 2016
Professional., friendly
Very professional and friendly
Recommended: Yes
Tristan
Feb 28, 2016
Best Storage Facility Far None
Showed up on Feb. 27 for a reservation on a 100 unit. A gent named Mr.Mark helped me thick and through with any questions or concerns I may have had. Uncle bobs is great with good spacing units, A/C Controlled aswell
Recommended: Yes
Thomas
Jan 12, 2016
Great customer service, easy access and quite a few different sizes inside / outside units to choose from
Recommended: Yes
Thomas
Jan 08, 2016
Friendly, professional staff with clean facility
Very secure place and convenient location. Free use of truck/van for one full day if needed. Storage units are located behind a a fenced gate requiring a code for entry. The units shown were all clean as was the one I finally chose. There are temperature controlled and outside units. I opted for the outside unit as it will not be longer than into the summer heat. Be advised, as with most storage facilities, you will either have to have your own insurance (homeowners, renters) or purchase theirs. Your call on what your stuff is worth.
Only issue I would recommend about this place would be to allow you 24/7 access to your stuff. Currently the hours are 6am-10pm
Recommended: Yes
MaryAnne
Dec 04, 2015
Great rxperience
Lovely facility. Justin was do helpful.
Recommended: Yes
Ariel
Sep 06, 2015
Friendly
Very friendly staff, location is a little out there but it's very well kept and have cheap climate controlled units.
Recommended: Yes
Victor
Aug 09, 2015
Pretty good!
Nice facility. Excellent customer service.
Recommended: Yes
Kayla
Jul 21, 2015
Caring facility and family oriented
When my husband and I went to lease our unit my husband was sick. The whole time through out the leasing process the man whom was behind the desk was very sweet and caring continuing to check on my husband whom was over come by the heat. Escorted me to my unit and we talked the whole time I got to learn about him and he learned about us. There was a lot of laughing and smiling from start to finish. I would highly recommend this sight for storing to everyone. We will be long customers of this facility. Very sweet loving people!!!
Recommended: Yes
Martha
Jun 19, 2015
recommend
Great customer service. ..friendly and efficient
Recommended: Yes
Stephanie
Jun 13, 2015
Employees's were very helpful and informative. Availability was good. Location was also easy to find.
Recommended: Yes
NAVIN
Jun 11, 2015
Excellent customer service when I came in to sign up. Requires mandatory insurance which adds some to the price, but still a good value. Good deal with second month free.
Recommended: Yes
Damon
Jun 06, 2015
Easy sign up at a great price.
The sign up portion was quick and easy. They help you with everything, to include setting up an auto pay option, if desired. A new and clean facility that looks secure, to include a daily walk through by the staff to check security and cleanliness.
Recommended: Yes
桓睡慮
Jun 01, 2015
Everything went very smooth and quick
Both people there were very friendly and made the process quick.
Recommended: Yes
Maritza Haralson/Jean Broce
May 17, 2015
Elevator out of service very POOR
Elevator out of Service exactly
by the time we arrived to the storage. No emergency phone number to get the information about the stair's door.
So bad customer service because nobady advices us about it our unit location is the 3rd floor! It wasn't fun at all!!!!!
Recommended: No
Luz
May 15, 2015
Easy and efficient
The service was great! Told me step by step how to move in and offered different services that I may need but was not pushing at all about getting them.
Recommended: Yes
Keith
Apr 25, 2015
So far excellent experience overall but it hasn't been but a few days.
Plenty of available handcarts to get stuff from unload to storage unit. Clean and well kept. Only minus is lack of light fixture in the storage unit itself -- you have to load/unload with the light available from the automatic hall lights. Bring a flashlight if you want to search boxes for something specific. Help is friendly and eager to please.
Recommended: Yes
Alexandria
Mar 31, 2015
Great
Recommended: Yes
Cindy C.
Mar 13, 2015
Excellent customer service
Excellent customer service, reasonable rates - especially for climate control, no 30 day vacate notice required, no contract or automatic draft required, fairly new facility in Cedar Park so nice and clean.
Recommended: Yes
Dave
Dec 10, 2014
Need to put signage up on 1431 do you can see where to turn in. Very poorly marked.
Recommended: Yes
Peggye
Dec 08, 2014
Very helpful and friendly person servicing us. Great and clean storage building.
Recommended: Yes