Gwendoline McAllorum
Jul 10, 2024
Easy process. Friendly and helpful staff.
Easy process. Friendly and helpful staff. Good price, very clean facility. Everything went very smoothly, I love that it can accessed using the Public Storage App, no need to remember codes
Recommended: Yes
Gwendoline McAllorum
Jul 08, 2024
Great experience, wonderful staff
Shannon and Vanessa were great. Explained the process as I had never used a storage facility previously. Let me know I could download the app and use it for access and bill pay. Facility was spotless and move in so easy, I highly recommend them.
Recommended: Yes
Sam ly
Mar 13, 2023
Customer service is very helpful
It was easy to move in and out. Customer service was very helpful.
Recommended: Yes
Monica Hamilton
Sep 11, 2019
Awesome
Awesome! Nice management team, great price
Recommended: Yes
M. Sims
Jun 12, 2019
Cindy is Awesome!
From the moment Cindy captured my online reserved unit, she reached out to me via telephone and began scheduling my unit. The location was perfect, my unit was ready as well as clean and completing the online contract was as quick and easy. There was an additional guarantee of security as the CPD regularly patrols that facility each night. Thanks again, Cindy for your exceptional customer service!
Recommended: Yes
Juliet Lucas
Jan 18, 2019
Very friendly and very nice.
Very friendly and very nice.
Recommended: Yes
Shane Vaughn
Apr 30, 2018
Kind Hearted Cindy
I hate showing up at a business near closing hours.., it had been one of those days where nothing was going right and I was in a bad situation. Cindy was so accommodating and made me feel so welcome. She took her time to go through the process professionally and explain every detail. I even explained that I could come back so she could go home(which at the moment I was leaving mine).. It was a such a kind gesture of her to almost know that I wasnt doing well and be kind to me while we looked at the unit. And not show any need to move the process to a level of impatience. I am not used to leaving my items away from home, but she made the process a pleasant experience. Sometimes you have to do what you have to do..like my say.. But she didn't make me feel in any way that I was an inconvenience to her day. Its the little things in life and the experiences during times of difficulty that someone comes along and eases that pain just enough to get through that one process on the way to healing. Thanks Cindy and Public Storage of Coppell-
Recommended: Yes
KB
Feb 19, 2018
Awesome service!
The representative that helped me was very informative, professional, and very thorough. I really appreciated all her effort and time and made the experience very enjoyable.
Recommended: Yes
Scott Longhofer
Nov 27, 2017
My experience with the manager was perfect.
My experience with the manager was perfect.
Recommended: Yes
Vivek Prakash
Sep 11, 2017
Cindy never Bailey were very helpful ...
Cindy and Bailey were very helpful and informed. They are at your COPPELL TX site.
Recommended: Yes
Iqbal Mirza
Jul 31, 2017
Cost is high!!!
The experience with the property manager is great. She is wonderful. I would recommend everyone to work with her. But the reason why I am giving 3 stars is because of the high price point. The public storage as a company raised the rent quite a bit. Also they should have some discounts for long term business.
Recommended: Yes
Sue Pell
Jul 09, 2017
Cindy was the best! Very thorough in providing information. Answered all my questions and was very friendly!
Recommended: Yes
Susan Jones
Jun 09, 2017
Our renting experience was very pleasant and super easy. Thanks Cindy! We really appreciate all your help.
Recommended: Yes
Jason Grantz
May 12, 2017
Fantastic and easy to use and get along with. Thanks Again Cindy for your continued excellent customer services and friendly and welcoming attitude.
Recommended: Yes
Andrew Saxon
Mar 11, 2017
The five stars are for Cindy! She took over management of the company late last year and she has been awesome!! Cindy responds immediately, follows up and is a pleasure to work with!!
Recommended: Yes
Don S.
Mar 08, 2017
Top notch!
Clean, knowledgeable, to the point. If want hassle free, fine storage go to Public Storage. Not only are the dependable, their safety minded approach for your stuff is second to none.
Recommended: Yes
Nitin Bhanti
Jan 17, 2017
Cindy was Terrific! I started my move from Chicago, and she was helpful on the phone from day one! When I finally arrived she greeted me, and said welcome to her home state here in Texas! I wont forget her kindness. She also gave me a great tour of the facility. It offered enough space for the 18 wheeler i moved in!!! The climate control is a plus!
Recommended: Yes
Harish Yadav
Dec 09, 2015
Quick and easy process, professional staff, clean and secure facility
Quick and easy process, professional staff, clean and secure facility
Recommended: Yes
Wayne Stephens
Sep 22, 2015
Lots of upselling
They get you in the door and then they tell you about all these other charges that weren't originally disclosed and try to sell you a bunch of other things.
Recommended: Yes
Joseph C. Reeves
Jun 17, 2015
Great Accommodations!
This is an awesome storage facility...although, I admit that it's a bit pricey! We're pleased though with this facility as it is clean, has great security protection, great customer service agents and it's very close to our home which is the major reason along with the things previously mentioned we chose this storage facility.
Recommended: Yes
Linnette Yard
Sep 16, 2014
Positive experience
The associate was very helpful and friendly; Charlie. The facility was very well kept. I feel my belongings are safe here!
Recommended: Yes
