Wayne
May 06, 2024
Good price
Good price but the customer service was terrible.
Recommended: Yes
Kamryon Johnson
May 05, 2024
Very secure
Very clean, secure, and the price was good.
Recommended: Yes
phillis leblanc/ Danielle Trahan
Apr 29, 2024
Customer service not up to par
When I got there I told them that I had a storage on hold until May 12th the person I talked to on the phone said they would put it on hold until I got there I arrived early because my granddaughter got out of school early so we moved in on the 27th instead of me the 12th the lady that waited on me act like she didn't know what I was talking about she said she didn't have no idea and didn't see anything in the computer of anything being on hold I showed her the email that was sent to me but she had a nasty attitude about it but I'm pleased with the storage itself. I'm waiting to see you if they going to charge me the full $17 since I moved in at the end of the month the 27th of April instead of May 12th time will tell
Recommended: Yes
Shawn Boatman
Mar 06, 2023
Great experience
Easy process! Excellent property.
Recommended: Yes
Willis
Nov 17, 2022
Great Customer Service
Acquiring our storage unit was as easy as 1-2-3. Very clean. Will definitely recommend to others
Recommended: Yes
Mike Descloux
Dec 28, 2021
Awesome staff
Cherame was there and she helped us out tremendously. She was able to get the space we needed. She was quick and courteous and very professional!
Recommended: Yes
Celeste Descloux
Dec 28, 2021
Stellar staff and great storage place
We were accommodated by the staff very well. We got what we needed and Cherame was so helpful and friendly yet professional. We can't thank her enough for helping us out!
Recommended: Yes
Louis Tucker
Dec 21, 2021
Good experience!
Just started there, but all has been good so far!
Recommended: Yes
Lynn Hokanson
Dec 06, 2021
The facility is very nice, and Kelsey is very helpful!
I have used quite a few storage facilities through the years, and this is one of the best. The facility is clean, well-lit, and secure. Kelsey is very helpful and so friendly—it was a joy to do business with her. All this and I got twice the space for less money than I was paying for my former unit at another facility. (And it’s much closer to home.) I am very pleased!
Recommended: Yes
Edward Jumamoy
Nov 18, 2021
Very good place
Our stuff really in safe place
Recommended: Yes
Brenda Hoelscher
Sep 26, 2021
Great storage
No issues and easy to move into.
Recommended: Yes
Monique D Barker
Sep 17, 2021
Not a happy customer
Pricing is deceptive. The price varies, depending on where you located are when you search for a unit. There were two price increases in less than 12 months. I reserved a first floor unit for a specific move in date, but when I checked-in, I was given a second floor unit, with no forewarning or explanation or Before I moved a single item into my storage unit, I decided to rent a larger unit, the first month free offer was not honored on the larger unit because I was considered an "existing" customer. I moved out on the 2nd of the month but was charged for the full month. There are only 2 elevators for 1200 units and at one time, one or both elevators are frequently out of order. I would not recommend Public Storage based on my experience.
Recommended: No
B Lord
Apr 26, 2021
Very smooth Check in.
Kathy was great, very knowledgeable and pleasant. The process was thoroughly explained and relatively easy to complete.
Recommended: Yes
Wayne Vincent
Nov 11, 2020
Thanks for helping me
Good, will be glad to recommend Public Storage to a friend.
Recommended: Yes
Michelle Mitchell
Aug 15, 2020
Given incorrect Information about what...
Given incorrect Information about what kind of lock to use.
Recommended: Yes
timothy
Jul 22, 2020
Fantastic
Great, great, great, great and more great.
Recommended: Yes
Janice Lovejoy
May 04, 2020
Ashley was Awesome!
Due to social distancing - we made an apt for our move-in. This made completing the application and getting setup quick and easy! Everything explained was very clear - we were in and out within 25 minutes or so!! Facilities are great- very clean and extremely accessible! Pricing is very reasonable - would definitely recommend!
Recommended: Yes
Yolanda
Apr 02, 2020
Great customer service!!!
Michelle was very helpful and informative. She helped us and made everything so easy and pleasant! Great customer service!
Recommended: Yes
Andrepont
Mar 20, 2020
Please add hand soap in the restrooms
Please add hand soap in the restrooms
Recommended: Yes
Kelly Atkinson
Oct 02, 2019
Your office staff was very helpful and...
Your office staff was very helpful and pleasant to work with. Additionally, the facility is very clean and I am pleased with the security measures.
Recommended: Yes
Edward Dunayczan
Sep 14, 2019
Very customer oriented
Very customer oriented. 1 item; need to have that outside door work automatically when moving in a lot of items. Since other door has a lock, shouldn't be an issue. Thx
Recommended: Yes
Jose Luis Urrutia
Sep 12, 2019
Great customer service
Great customer service
Recommended: Yes
Holly Meyer
Jun 04, 2019
Moving in was so easy
Moving in was so easy! The unit was clean and I felt comfortable leaving my stuff there! Would recommend to all my friends!
Recommended: Yes
Heidi K
May 07, 2019
Same day rental
Same day rental, polite people and great customer service.
Recommended: Yes
Karen Bone
May 06, 2019
So very friendly and courteous
So very friendly and courteous. Jasmin went out of her way!
Recommended: Yes
Stephen Thomson
Apr 22, 2019
Staff was very knowledgeable and...
Staff was very knowledgeable and friendly. Made me feel like family and I felt comfortable going with them. Public storage was not the cheapest, but close enough in price and with the friendly ness way worth it.
Recommended: Yes
Donald Robison
Apr 15, 2019
Great place
Best storage facility I have ever used.
Recommended: Yes
Mary Baker
Feb 28, 2019
Our Public Storage Experience
The staff is helpful and friendly! And the storage units and facility are clean and well kept! ? makes leaving our precious stuff feel safe and secure! Moving is hard - leaving our stuff was made easy!
Recommended: Yes
Frank Connell
Jan 16, 2019
Ver pleased
Everything was excellent and the representative was awesome
Recommended: Yes
John Adian
Nov 03, 2018
Great place but a little over priced...
Great place but a little over priced also they lock up carts so be prepared to bring your own. They make you buy a lock from them its a cylinder ($21)lock so good luck finding one.
Recommended: Yes
RW
Jun 06, 2018
Great front desk staff
Great front desk staff - very pleasant and helpful. The one thing the Company needs to be up froint about is the requirement to purchase their special lock for about $22 as a condition of renting a unit from them.
Recommended: Yes
Alexander Lovan
May 22, 2018
Our associate was very help
Our associate was very help, as well as informative! Really appreciate the cleanliness of the facility, and the comfort of the security!
Recommended: Yes
Steven Birdsong
May 14, 2018
Very knowledgeable and courteous people...
Very knowledgeable and courteous people at the office. Good and clean storage unit. I'm also a stockholder in PSA.
Recommended: Yes
JB
May 11, 2018
staff very knowledgable and even though...
staff very knowledgable and even though they were busy they did a great job addressing everyone needs
Recommended: Yes
Ceasar Sanchez
Apr 24, 2018
I love the location and the security of...
I love the location and the security of the facility.
Recommended: Yes
Kim Worchesik
Apr 06, 2018
4 Stars - Great
convenient location; clean facility; friendly service but not always available; misleading pricing when getting multiple units
Recommended: Yes
David Colaiacomo
Mar 05, 2018
Great experience with all aspects of...
Great experience with all aspects of the move in.
Recommended: Yes
Rhonda Schneider
Mar 02, 2018
Friendly staff very clean facility
Friendly staff very clean facility
Recommended: Yes
獨敬汹
Feb 01, 2018
everything was nice
everything was nice
Recommended: Yes
Jennifer Uherek
Jan 07, 2018
No access to carts to transport belongings
Storage unit is clean, safe and conveniently located. I was told there would be carts to transport items to my unit and staff would give key. They clarified staff worked until 6 p, so to go before that time. I arrived around 5:15 and staff had left at 5 p, and did not respond at all to my phone message, even the next day.
Recommended: Yes
