Isidore McNally
Apr 11, 2024
Great Temporary Storing Facility
Easy To Find, Easy To Reserve, Easy & Very Quick To Get My Unit Finalized.
Super Staff. No Problems!
Recommended: Yes
Isidore McNally
Apr 08, 2024
Very much People Oriented & Focused!
On Site CSR Was Very Responsive & Thurogh. The Gentleman Presented A Professional & Efficient Work Setting.
The Public Storage Logo Is One Everyone Should Look For.
I Would Definitely Recommend This Storage Facility.
Recommended: Yes
Timothy Holmes
Mar 24, 2024
Nices
I will Recommend to some of my friends,and family.
Recommended: Yes
Angela
Oct 04, 2022
Great service
I was in a time crunch but the after hours rep helped me secure a unit that was perfect for my storage needs. The frustrating downside of this storage facility is the fact that the storage units aren’t visibly numbered from the driver’s seat nor passenger seat of a vehicle.
Recommended: Yes
Sonya E
Sep 11, 2022
I like the covered parking
Not sure if this property is unattended or not.
Recommended: Yes
Shameca
Dec 16, 2020
They have great customer service.
I think the storage unit was great I was able to fix all my things in there with no problem and they work with me on the pricing.
Recommended: Yes
Tabitha bratcher
Jun 04, 2020
Perfect experience zero complaints!
Prompt to reply to online reservation for storage unit. Quick and Efficient when I arrived at the office to complete paperwork for storage rental. Followed and maintained social distancing. Very pleasant and helpful.
Recommended: Yes
Gary stanley
Feb 24, 2020
Tank you job well done.
Thanks you for the a one top service i rate you a gop 5 thank you.
Recommended: Yes
Jasmine Breann
Feb 17, 2020
So helpful
Ashley was so helpful! Made the process super easy!
Recommended: Yes
David
Feb 07, 2020
fast service
very nice staff in helpful thanks alot
Recommended: Yes
Kela-Irving,TX
Oct 25, 2019
Excellent customer service 10/23/19
Excellent customer service. Decently priced storage unit. Well kept grounds. Expedient service.
Recommended: Yes
Tim Duitsman
Aug 06, 2019
Great place
Great place. Clean, simple, and met our needs. Just wish we'd known about some of the hidden fees upfront (insurance, lock fee, etc...)
Recommended: Yes
Breanna Chanel
Aug 05, 2019
Very nice and professional
Very nice and professional
Recommended: Yes
Steven Castillo
Jun 12, 2019
Great service
When I got there, Morgan was very friendly!! Such a pleasure to be there.
Recommended: Yes
Rickey Douglas
May 01, 2019
Highly recommended
Had an excellent experience at Public Storage. The facility was clean and easily accessible. The staff was friendly and very professional.
Recommended: Yes
Lisa Linson
Apr 22, 2019
The service was Superb!
I recently rented a storage unit at the Duncanville- N. Duncanville Rd location. The size of the unit was just right and there was no "run-around" about the pricing. The service here is superb! The staff, especially LaSonya, is so helpful and personable! She made the entire process so simple and stress-free!
Recommended: Yes
Carla Perriconee
Nov 29, 2018
The process was great!
The process was great!, but they should also inform you about the mandatory insurance requirements on the advertising page.
Recommended: Yes
TABITHA WILLIAMS
Nov 20, 2018
Great Experience
Great Experience, from start to finish. The representative Linda was so professional and helpful in answering questions, and explaining entire process to me. She was very patient with me! I would totally recommend this storage unit. Storage unit was clean, and ready to go!
Recommended: Yes
Kimberly Henderson
Aug 28, 2018
Best storage facility EVER!
Best storage facility EVER!! I say that because you actually get your money worth when it comes to cost, size, customer service, and security.They offer insurance rates for the storage that is very affordable or you can use your personal rental insurance .. Along with that the storage comes with a lock, and they also have 24 hour security surveillance, in which requires a gate code! Safety for me is a plus! With that being said the employees are so willing to help and accommodate with your wants and needs to the best of their ability... I have shopped around and nothing compares to this company. I have used them twice..
Recommended: Yes
Aisha Hubbard
Jan 29, 2018
Great service
Great service
Recommended: Yes
Lisa Wilson
Jul 26, 2017
My experience with Public Storage was ...
My experience with Public Storage was very helpful, informative and the ladies were very professional as well as polite.I would recommend anyone to go to the duncanville location specifically!!..
Recommended: Yes
Jacqueline Brown
Jul 17, 2017
Everyone was very polite
Everyone was very polite, friendly and very helpful at the Lancaster and Duncanville locations.
Recommended: Yes
Sheree Nickles
Jun 28, 2017
I have been a customer of Public Storage for 2 years and they always provided excellent service! Thank you!
Recommended: Yes
Sophia Edwards
Jun 28, 2017
I really Love the Public Storage On Duncanville Rd.Especially LaSonya her customer service was Great!!!Thanks Public Storage!!!
Recommended: Yes
Christina James
Jun 20, 2017
Sonya was very helpful and knew a lot ...
Sonya was very helpful and knew a lot about the property, which made me feel secure my items would be safe there. Thank you!!!!!! And I would recommend again!!!!
Recommended: Yes
Gabrielle McBay
Jun 07, 2017
Love the customer service at this storage unit and Ronny (district manager) is so nice and great! Thank you for accommodating me??
Recommended: Yes
Melvin David
May 10, 2017
Hi....I made a reservation online. Within 5 minutes or so later I received a very customer service welcoming from the staff. I arrived at the unit and received A1 service from Debra. Great experience. Thanks guys
Recommended: Yes
Benjamin Gutierrez
May 10, 2017
Cecilia provided great customer service during my check in time for the storage unit. Cecilia did a wonderful job explaining everything. I definitely recommend this public storage to family and friends.
Recommended: Yes
Vernon Mendralla
Aug 02, 2016
great
great service
Recommended: Yes
Curlette (CeCe) Moreland
Feb 24, 2016
Great Location, nice folks and convenient and clean
I am in and out of my storage spot early in the mornings and late at night... I passed up several storage facilities to get to this one because of security.
Recommended: Yes
John Jones
Feb 23, 2016
The Best
The best experience I've had in a long time the staff was very knowledgable Deborah was the best explained everything showed my want I needed best
Recommended: Yes
Antoinette Mason
Dec 09, 2015
Great customer service but a little too pricy.
I think the young lady that provided customer service at the Public Storage facility was very nice and knowledgeable about the facility. However, the small 5x5 storage I rented was too pricey in my opinion. I was also told in the beginning that there was a 50% off special for that size. But, I noticed later that I didn't get 50% off at all.
Recommended: Yes
