Ashley W
Oct 04, 2024
EZ move in and helpful staff
The staff was really helpful. Move in was very easy. Space is very clean.
Recommended: Yes
Preba Padachy
Dec 31, 2023
Mainly boxes in storage.
Move in went very smoothly. Office staff (Chanelle) was extremely helpful, professional and pleasant to deal with. Premises are very clean.
Recommended: Yes
Lenzseia Davis
Mar 20, 2023
Easiest Move
I went on my reservation date, signed my paperwork, got the truck and I was set. I was going to hire movers to help me, but when I was offered the use of the free truck I couldn't pass it up. Having the truck рџљљ made it so much easier to move my items. Two trips and under 50 miles later and everything is in it's new place.
Recommended: Yes
Samuel Yoder
Aug 16, 2021
Straight Forward, Clean, Easy Access
Easy to get in, even with a 26ft truck. Good customer service, even gave me a personal call when I left my driver license in the office. Good straight forward, clean unit.
Recommended: Yes
Victor L CUINGTON
Dec 11, 2020
Very courteous.
I would recommend this to my friends. It's also a very convenient location very close to my home.
Recommended: Yes
Teonna
Nov 29, 2020
Greatest People In the Industry
This is our second time to rent here. They are so awesome at taking care of their customers. You also get a moving truck for free with certain storage rentals. I HIGHLY recommend this facility.
Recommended: Yes
Sheryl M
Oct 09, 2020
The best place that I have ever used in my life.
I contacted Tellus storage because I saw an ad through google that they were running a special on the unit that I needed. I asked to come in to look at it and Mrs. Chris said no problem. When I got there, she knew who I was immediately and ask that I follow her to the storage. She was considered of my support and I and I love that most of all. I saw the unit and it was clean compared to others that I have used in the past. Mrs. Gigi was a delight as well with helping me when I came back to do paperwork. Their process is easy and simple and under 10 minutes. They have this Jesus that lives inside them and they treat you as you want to be treated. I love the respect and consideration that was given and on top of that fair pricing. So, if you ever need a safe, clean environment, and quality this is the place to store your things. I promise you, if you had to have a storage again you would run back. Thank you all so much for the hospitality and for keeping my things safe. If I ever need a storage again, I will be back! May God bless you all in abundance!!!!
Recommended: Yes
Sarah
Jul 05, 2020
Outstanding service
The staff was very helpful and willing to answer questions. Very clean and secure facility. Well done!!!
Recommended: Yes
Ginger
Jun 02, 2020
Clean facility and wonderful staff!
Very clean facility and the staff are wonderful! I appreciate the honesty and the helpfulness of the staff and feel that my belongings are very well taken care of
Recommended: Yes
Blake Riley
Apr 21, 2020
Nice Place to Store
Very clean, friendly staff, free move-in truck saved us a lot of money.
Recommended: Yes
Cathy Heath
Apr 08, 2020
Appreciate the customer service
Everything was easier, great value, helpful, times tough, storage was easy, Thks.
Recommended: Yes
Rynea Johnson-Heath
Apr 08, 2020
They were helpful and polite
The staff was very helpful, they saved us a lot of money and were very polite. We were in a time crunch and we needed a facility quickly, they provided us with more than one unit, side by side, and even gave us tips to make the move easier. The pricing was fair and the discounts were helpful. During a difficult time to move (COVID-19) they made it a breeze.
Recommended: Yes
Chad Heath
Apr 06, 2020
They did a lot of bait & switch on pricing
Was told if rented two units side by side they would price as one unit and then discount that price. They charged me double admin fees, double insurance fees, refused to give the advertised military discount due to there advertised special of 1st 3 months rent 1/2 off. Gals advertising. Not very helpful, not very honest, but polite and clean.
Recommended: Yes
graham
Feb 03, 2016
Recommended: Yes
Deborah
Jan 28, 2016
No comment
I received excellent customer service from the property manager. I will definitely recommend this storage facility to family and friends!
Recommended: Yes
David
Nov 13, 2015
Overall experience is really good. There seems to be a bug problem in which I am a little worried that they will get into my unit.
I went through a call center to rent my unit. They need to advise that they are not at the location and of the locations hours over the phone. I got a little worried when I found out the location was closed without being provided a gate code or unit number the day of my move in.
Recommended: Yes
Jack
Sep 24, 2015
Everything was as told us. Clean and easy to enter.
Recommended: Yes
Megan Braddock
Sep 11, 2015
Great!
After having my reservation "kicked out" by another facility in town and speaking to their customer service rep who was VERY rude, the team at Marquis was very accommodating and welcoming. I am very happy with the service so far!
Recommended: Yes
Brett
Jul 05, 2015
Staff was great.
The storage facility was clean and very presentable. The manager was attentive and informative when showing the rental space. The paperwork went quickly, and the manager explained the documents well. Overall, the time spent at the facility and completing the transaction was spot on.
Recommended: Yes
Paula
Jun 19, 2015
I was not able to visit the facility because of my work schedule to reserve a unit. However, they were able to work with me by phone, and on move in day I could sign physical paper work. So far a great experience.
Recommended: Yes
Spencer Stooksberry
May 26, 2015
superb
Recommended: Yes
Danielle
May 06, 2015
I am currently renting a unit and have had no issues thus far. Would definitely recommend to someone else.
Recommended: Yes
James
Apr 20, 2015
The manager and staff were great, friendly and helpful.
Recommended: Yes
Robert
Feb 12, 2015
nice
Recommended: Yes
Kolby
Jan 05, 2015
I was very surprised with easy access and cleanliness of my unit. Very happy with Marquis storage and the staff that works there!
Recommended: Yes
Jacob
Sep 06, 2014
great
Recommended: Yes
Sandra Howard
Aug 03, 2014
Just awesome!
Well organized, friendly service, extremely clean, overall great company!
Recommended: Yes
獨敬批
Dec 12, 2013
I have had an awesome experience with them. I would highly recommend!
Recommended: Yes
Nathan
Dec 03, 2013
Didn't work out
I was drawn to this facility by the ad which said a free moving truck would be provided upon a space rental. I reserved a space and printed out the confirmation, which also had written on it that a free truck came with the rental. When I tried to reserve a truck, I was told that the free truck offer did not apply to the particular space I wanted to rent. I was later called by management who told me that there was only one truck and it would not be available on the day that I needed to move.
It seemed to me that the whole "free truck" offer was laden with fine print. This offer was the only reason I was inclined to rent from this facility, which was more expensive than the one I decided to rent elsewhere. Since there was no truck, I didn't rent the space.
Recommended: Yes
Bonita
Nov 07, 2013
The experience was very pleasant from the very beginning!! The associates at this location are wonderful. My overall interactions were over and above the top!!!
Recommended: Yes
Sheri
Oct 02, 2013
It was a nice smooth process with a friendly staff. I have already recommended this facility as well as SpareFoot.
Recommended: Yes
Amanda
Aug 29, 2013
Good experience so far.
Recommended: Yes
Jerry
Aug 08, 2013
Excellent experience with the management!
Recommended: Yes
Anita
Mar 12, 2013
Recommended: Yes
Kelly
Dec 18, 2012
The service at Marquis Ranch is wonderful. The staff was knowledgeable, helpful, fast and friendly. The facility is clean with convenient access. I had a great experience overall.
Recommended: Yes
Pedroza
Sep 26, 2012
Great Facility
Storage facility clean and safe. Gave us 24hr use of moving truck. Staff very helpful
Recommended: Yes
