SYLVIA STEHSEL
Oct 29, 2024
Facility very clean and well maintained.
Overall move in experience was smooth with plenty of rolling carts to use. Pam the manager was very helpful and explained everything well.
Recommended: Yes
Faith Jones
May 03, 2022
Public Storage Highland Village
I have never used a storage facility before, so as a first time customer, I am highly pleased. Marianne is the sweet woman who helped me get everything set up! She was insightful, helpful and has a wonderful sense of humor! Thank you for making this process quick and easy!
Recommended: Yes
Mary Catherine Engman
Jan 09, 2022
Fast and easy rental and check in.
Fast, easy and secure online rental. This facility is nice and very clean. Prices are fantastic.
Recommended: Yes
Tarun Channa
Dec 15, 2021
Really Awesome Experience
Really Awesome Experience in terms of assistance and service
Recommended: Yes
Jimmie Henderson
Oct 04, 2021
Great service very clean facility
Very safe and comfortable facility
Recommended: Yes
Jose Barrientes
Jan 05, 2021
Quick and Easy
The process was quick and easy. Also the price was the cheapest I could find!! The property is definitely safe and secure.
Recommended: Yes
Durward Shaw
Nov 20, 2020
Great property!
When I arrived, the unit was very clean! My unit was not too far from the door. And the bathrooms were clean! When I asked for toilet paper for the bathroom, it was brought straight there! Thank you!
Recommended: Yes
Jacqueline
Aug 02, 2020
Amazing move-in experience
Move in was quick and easy with the provided carts and use of elevators. Although the passcode entry can become a bit annoying after a few trips, it’s nice knowing that my belongings are safe.
Recommended: Yes
Anup
Jun 27, 2020
Easy affordable and nice
First time renting a storage and it was so easy and clear
Recommended: Yes
Tamra Rodgers
Jun 19, 2020
Totally satisfied
Awesome customer service and the unit is clean and secure.
Recommended: Yes
Melissa Miller
Jun 11, 2020
Very secure, clean, & dry facility
Great facility for storing property. Wish I could’ve done the entire check in on-line but if you don’t buy their insurance they won’t let you. So, two masked people standing 6 feet apart have to try & communicate! It took at least 20 minutes in the office before they even realized the credit card readers weren’t working. That took another three tries to get the credit card number right. Anyway, the stuff is safe & that’s what matters.
Recommended: Yes
Jasmine
Jun 03, 2020
Customer service
It’s a nice facility but customer service could be improved. I wasn’t aware that I could receive a tour upon request. I think it should be mentioned to all new customers.
Recommended: Yes
Brittany
May 19, 2020
Fantastic Customer Service
It was pouring down raining that day and I was greeted with fantastic customer service and convenient storage.
Recommended: Yes
Jeff Megown
May 11, 2020
Everything was great
Everything was great. People at the front desk were amazing. The cleanliness and keeping safe were top notch.
Recommended: Yes
Joshua
May 06, 2020
It was generally okay!
It was generally okay! I loved the security the most!
Recommended: Yes
Natalie
Apr 22, 2020
I enjoy the cleanliness of the space
It was very clean. I have the perfect amount of space to move out
Recommended: Yes
Jack Zimmermann
Mar 09, 2020
Rented a 5x10 and it went very well.
Eileen and Cynthia were very friendly and helpful. The location is very clean and secure. They explained everything in detail.
Recommended: Yes
Amanda Dawn
Feb 25, 2020
Good customer service
Good customer service, Fast to get signed up.
Recommended: Yes
Joseph Jasper
Aug 23, 2019
Nice cool building with restrooms
Nice cool building with restrooms. Very secure feel makes me comfortable storing my property here!
Recommended: Yes
Misty Ferguson
Aug 21, 2019
Great Experience!!
I had a great experience. The ladies in the Highland Village location were AWESOME!!!!!!
Recommended: Yes
Tina Iverson
Jun 17, 2019
Nakia is awesome!
Nakia is awesome! Friendly and helpful. I appreciated the follow up call the following morning to confirm our online reservation. She made certain we understood where everything was and how things worked. She is a keeper!
Recommended: Yes
Lydia Mousseau
Jan 14, 2019
The young lady that helped me was very...
The young lady that helped me was very courteous, helpful and respectful. She knew her job and appeared to anticipate the questions I would be asking. She was very reassuring regarding the security in the facility. Nice being treated with dignity and respect. I would highly recommend your facility.
Recommended: Yes
James Haron
Nov 15, 2018
Michael was great
Michael was great. Had someone else ask me if I had my mattress cover. Seems a bit of over kill on that. I bought it with the advice that it was for protecting against bugs. There holes designed in it and the packaging simply says it's to keep off dirt and smudges. Other than that it's been great.
Recommended: Yes
Donna Reich
Oct 12, 2018
Very friendly and helpful!
Very friendly and helpful!
Recommended: Yes
Carmen Baggette
Mar 26, 2018
Excellent Customer Service
Clean, climate controlled, easy access, most of all fabulous employees with great customer service skills. Price is good.
Recommended: Yes
Sherrie
Feb 21, 2018
Excellent customer service
Excellent customer service! Great experience setting up my storage rental.
Recommended: Yes
Ashley W.
Oct 07, 2017
Easy process
Easy process, affordable storage, and friendly manager! He walked my through everything step by step. I appreciate the help!
Recommended: Yes
Joy O Rourke
Jul 11, 2017
Beautiful facility
Beautiful facility
Recommended: Yes
Aaron Best
Jul 03, 2017
Really great rates
Really great rates, the cheapest I found for the unit I was looking for. Friendly staff and the place is well cleaned and secure. I would definitely recommend this place.
Recommended: Yes
Darreck Kirby
Jun 15, 2017
good prices and friendly staff. Brennan was very knowledgeable and made the rental process go fast and smoothly
Recommended: Yes
Scott Black
Mar 07, 2017
Easy to check in, very accommodating when I needed to move into a larger unit than my initial check-in. Brennan and Cynthia were very helpful and easy to work with. New facility as of Nov 2016, very clean and easy to access.
Note that they are just down the road about 0.7 miles from where your GPS may take you if you use the address. If you navigate with google via the business location instead, it will take you right there.
Recommended: Yes
Mark Pavlovich
Feb 12, 2017
Nice to find a local business that cares about your needs. That experience is reinforced by the appearance of the facility and the features you will not find anywhere else within 30 miles. Plenty of space to off load your vehicle in the lot, powered entry doors and the big key are the carts available to move your material to your storage locker. Three elevators, no waiting if you have a locker on the upper two floors. The facility is immaculate, restrooms on all floors and very good lighting, even in the far back corner. This place takes the pain of moving your furnishings to a storage facility away. Security is complete from the gates, parking lot, hallways, elevators and on the floor areas. They are price competitive and having an inside storage facility is a no brainier.
Recommended: Yes
Jonathan Tyler
Feb 03, 2017
Brand new location and great service. Fair prices and very well kept. Easy to move in. Keep in mind that you will have to also buy insurance for your stuff too. It's Texas state law.
Recommended: Yes
Joe Fronczek
Dec 07, 2016
4 stars
I think public storage is worth 4 stars
Recommended: Yes
Kimley Patterson
Nov 16, 2016
I had a great experience
It was easy and the people were nice and knew all about the facility. I would recommend them to my friends.
Recommended: Yes
