歉
Sep 18, 2024
Awesomeness
Enjoyed the atmosphere, communication was professional
Recommended: Yes
Amanda Barnard
Dec 09, 2023
Very clean
The owners are very helpful. I got there at 5:50pm to apply for my unit. They we more willing to help me.
Recommended: Yes
Jordan
Oct 28, 2023
They’ve made everything so easy peezy
With other companies in the past years things havent been so easy. In this case things couldnтАЩt have gone more smoothly. The whole team is nice and are rather help. One grateful tenant over here. Woohoo ЁЯОЙ ЁЯОЙ
Recommended: Yes
Carlie green
Aug 02, 2023
Clean
They very clean and neat…………….
Recommended: Yes
Bruce Kelton
Mar 09, 2023
Reasonable rates with quality customer service
I arrived and was greeted by wonderful staff. I liked that the paperwork was real paperwork to complete. The two staff members explained how everything works. I was then escorted to my unit. In summary: reasonable price, great staff and easy access to the unit.
Recommended: Yes
Sara Koch
Jan 18, 2023
Overall best group to work with.
I cannot express enough the ease in which we signed up for a unit. They were experienced. They were customer service driven and that’s just at your front desk. The facility is immaculate, and it feels very safe to be in if I could give more stars, I would.
Recommended: Yes
Phoebe Keever
Jan 15, 2023
Location and price рџ‘Ќ
ЁЯСН location, price, reservation online, they answer the phone, answer all questions
ЁЯСО canтАЩt prepay or complete info online before moving stuff in, payment didnтАЩt send an auto email and I had to follow up several days with several people before the manager send a personal email verifying payment.
Recommended: Yes
Giancarlo Minotti
Jan 04, 2023
Great Storage Facility
Super clean, covered entrance, and easy access.
Recommended: Yes
Michelle McCarel
Nov 12, 2022
Staff is very nice and helpful. Great People!!!
It is a very well lit and maintained property. Excellent staff. Convenient and safe.
Recommended: Yes
Amanda
Oct 31, 2022
Clean and safe storage
This facility is great. It’s very clean and the office staff is communicative and easy to deal with. I made a last minute decision to move here when I realized I was paying too much at my previous storage facility. The process was easy. I reserved online, showed up, and signed the paper work and was ready to go. The facility has all sizes of units from small locker types to 10x30. It is very clean inside which is a big deal for me because I’ve dealt with some very messy and dirty facilities in the past. My only gripe is that it’s located off of a stretch of S.Rice Ave that is very traffic heavy so it can be a little tricky getting in and out and there may delays sometimes. Overall, I would recommend this place.
Recommended: Yes
Jon Brochstein
Jul 28, 2022
Awesome
Great place. Safe and very clean.
Recommended: Yes
Susan
Jul 09, 2022
Very clean
Great staff!!! Easy move in and cool even on a 100 degree day
Recommended: Yes
Cara
Jun 16, 2022
Great facility, very safe and organized
I like the facility, I only had issue with the pricing, which turned out to be around 10 dollars more expensive monthly and 20 dollars more expensive upfront than expected(and this is at the lowest level of insurance). Besides this, I thought the units were well-maintained and decently protected.
Recommended: Yes
Sulochna Bajaniya
Jun 07, 2022
Great
Great nice place! Easy moving
Recommended: Yes
Bryan Avant
May 30, 2022
Best storage selection
Excellent services, great storage spaces and building. Outstanding ... my best storage selection
Recommended: Yes
Janet JOnes
May 30, 2022
Yes, I would recommend.
Yes, I would recommend to others.
Recommended: Yes
Malik
May 19, 2022
It was so easy and fun
This facility is clean and climate controlled. Everything went smoothly and I was able to get my storage unit right on time
Recommended: Yes
R S
May 16, 2022
Very reasonable
It's not easy to find a facility that will let you rent on a monthly basis without signing a long term contract. The price was reasonable too. People who worked there were very nice and courteous.
Recommended: Yes
Eden
May 15, 2022
Happy with my choice!
I feel that the price I go through sparefoot was a very good deal. No complaints with this storage facility. It feels very secure. People would have to jump through many hoops to break in.
Recommended: Yes
Hasha Baker
May 08, 2022
Great facilities
Excellent facility! Very professional and easy.
Recommended: Yes
Elisabeth
May 06, 2022
Cheap, clean and helpful
Staff were incredibly helpful, the prices are great and the storage facility is spotless.
Recommended: Yes
Minerva Conti
May 03, 2022
Excellent place for storage
Moved from a Proguard / iStorage facility. Very happy to have switched. Clean, excellent pricing and convenient location.
Recommended: Yes
Mia Greene
Apr 15, 2022
Understanding
Super helpful & understanding compared to their competitor “pu****ic st*****ge” facility
Recommended: Yes
Restoration Life Project
Feb 28, 2022
Professional
Staff friendly and professional. Facility seems to be well-kept.
Recommended: Yes
Eric Ridenour
Jan 31, 2022
Great storage facility
This is way better than my last storage facility.
Recommended: Yes
Chastia Foster
Jan 04, 2022
Super Satisfied
Super Clean Facility!! Smooth move in !! Absolutely Satisfied!!
Recommended: Yes
Rhonda Hughes
Oct 20, 2021
Extremely nice!
The staff was so nice, they were about to close but got us checked in and all paperwork done and extremely nice and courteous as she did it!!
Recommended: Yes
Heidi
Sep 19, 2021
Great customer service
Great people in front office! Very friendly. Let my movers get started moving my things in storage before paperwork was finalized to save some time/money. Great facility. I would recommend.
Recommended: Yes
Mickey
Jul 26, 2021
Great location, price and customer service!
We had an amazing move-in experience!
Recommended: Yes
Mickey
Jul 26, 2021
Easy reservation, great pricing and move
Easy reservation and move-in!
Recommended: Yes
clayton fitzgerrell
Jun 20, 2021
fantastic
really nice place i live just up the road from here and was supprised to find it they keep it chilly in there too even if its 100=degrees outside they keep it really cool inside all of your belongings will be fine they have never had a break in also very modern inside with many many cameras installed anywhere and everywhere
Recommended: Yes
Myra
May 29, 2021
very nice and very secure storage.
Very nice an secure storage. Helpful and friendly office staff.
Recommended: Yes
Debra Roscetti
Mar 31, 2021
Great price - new facility
I went in an signed up a couple days before the move just in case there were any issues. Bought the lock there. Took about 10 minutes.
They showed us to the unit.
All very clean.
Recommended: Yes
卒
Jan 07, 2021
Great place to store everything
This place is great. Super clean. Staff very friendly and helpful and a very modern facility. Great dedicated wine storage as well.
Recommended: Yes
Tripp
Jan 04, 2021
Good value
Very pleased with this find. Best value I have found to date for storage.
Recommended: Yes
Thuy Tran
Jan 04, 2021
I’m glad I made the move to this facility
I had a great experience moving into this facility. They offer moving trucks for rental onsite which made it convenient. The property manager, Ryan, was very friendly and helpful, showed me my options, but wasn’t pushy about anything. Paperwork was done quickly. Overall a great experience. Storage space was very clean, and the big dollies provided were a huge help.
Recommended: Yes
Venturer434
Dec 26, 2020
Secure and Clean Storage Unit. Good Location
Secure and Clean Storage Unit. Good Location
Recommended: Yes
marti winn
Dec 18, 2020
MANDATORY monthly contents insurance $7.99 for $1,000 coverage
You can't lease a unit without purchasing the contents insurance.....$7.99/mo. for $1000 coverage. in the last decade i have rented storage units in CA, OK and 3 TX cities......all of whom require contents insurance. I have NEVER paid a cent because my State Farm agent FAXed my declarations page (and for one unit had to re-confirm coverage monthly) and the facility knows i'm covered. MOST homeowners' insurance policies automatically charges in their premium coverage for off-site storage --- at 20% of the coverage you carry for your contents. You should NOT have to pay twice. AND my State Farm coverage -- at replacement value-- is 1/50th the $7.99 charged at Community Storage. HUGE RIPOFF. CAN'T LEASE A UNIT HERE WITHOUT MONTHLY $7.99 CHARGE
Recommended: Yes
Lydia Spaulding
Dec 16, 2020
Very friendly staff
Everyone was nice, love the area. Great customer service. Wonderful . Great deal
Recommended: Yes
ANN TARANTINO
Dec 08, 2020
Fantastic
Ryan was absolutely awesome very helpful
Recommended: Yes
GEOFFREY
Nov 16, 2020
Simple, fast move in!
It was a very easy process! They took me out to inspect the unit, and then we came back and got through the paper work easily. The only downside was that the unit I picked up wasn't compatible with my combination lock, so I had to purchase one, but other than that, it was a simple process. This location is also no where near a flood zone, so your things should all be safe and dry!
Recommended: Yes
Heather
Jun 29, 2020
Very clean and new with good customer service
Everything went really well. The location is new and shiny! I'm also impressed with the customer service.
Recommended: Yes
Kaylie
May 25, 2020
Clean and safe
The people checking me in were very nice and helpful. My storage unit was perfect and cool enough where I wasn’t afraid for any of my items being stored. It was also very clean, with multiple carts available for use. Much much better than my last storage facility!
Recommended: Yes
Stephen
Mar 24, 2020
Good value
Good location, good price and helpful staff.
Recommended: Yes
Alfredo
Dec 03, 2019
Great facility with great customer service
Great facility with great customer service at the best price in the area.
Recommended: Yes
antonio
Aug 29, 2019
great deal and new
Ingrid was very helpful to show me the unit and sign me up
Recommended: Yes
Ashley
Aug 09, 2019
Good storage
Fast Easy Service very convenient location to store items with late night gated access. Secure and safe storage. Owner extremely helpful with entire process
Recommended: Yes
Marilyn
Aug 05, 2019
yes - Customer Service, Within Budget and fomr me, this Location a plus.
I was at Jury Duty with Ingrid who works at the location and provided details when I advised I was looking for a large storage. Immediately submitted request, went to location same day after Jury Duty. Mary the customer service rep was GREAT and because of her GREATNESS I signed up earlier than the note date on application. As a satisfied customer I am ALL SMILES Thanks to Ingrid & Mary. Absolutely No complaints!
Recommended: Yes
Srivalli
Aug 05, 2019
Great price
Its a wonderful experience so far
Recommended: Yes
Adam
Jul 31, 2019
Very accommodating and easy to access.
I've been a customer at Community Self Storage Washington Avenue location and am glad the experience at the Bellaire / West U / Galleria location is just as good.
Recommended: Yes
Kathleen
Jul 22, 2019
Excellent staff and facility
Easy sign up and move in with the assistance of the wonderful staff!
Recommended: Yes
Dimitri
Jul 15, 2019
Easy, fast, and affordable
Verse clean and safe place, front desk very helpful
Recommended: Yes
James
Jul 09, 2019
Getting the unit was a breeze!
Amazing service from SpareFoot! Got the best deal in town at a brand new facility. First time needing a storage unit and will definitely use SpareFoot again in the future.
Recommended: Yes
Stephanie
Jul 01, 2019
Great Staff
Staff were very prompt in service and friendly. Would suggest this location in a minute.
Recommended: Yes
Madison
Jun 18, 2019
Move-in went swimmingly
The check in process to get my storage until was quick and painless. The facility is brand new, super clean, and conveniently located— with decent pricing for the location. So far, so good— Would recommend.
Recommended: Yes
Haylee
Jun 17, 2019
Brand new facility
This place is brand new so it is clean, well lit, and in a convenient location.
Recommended: Yes
JEANIE
Jun 15, 2019
As described, but limited amenities.
As described online. Still building front portion, which meant no bathroom or truck to borrow for move in, unfortunate.
Recommended: Yes
Jeff
Jun 07, 2019
Great spot!
Close to us, good prices, great customer service!
Recommended: Yes
Tiffany
Jun 01, 2019
Perfect Timing!
I searched, I found and I bought. Super easy process. Got a courtesy call to confirm. Moved in like a breeze. Highly recommended. Hopeful it stays that way.
Recommended: Yes
GG
May 31, 2019
Cheapest around and helpful manager
This location is new and they have the cheapest price around on climate controlled storage. The manager Ryan is very polite and helpful.
Recommended: Yes
Sumble
May 24, 2019
Needs AC and leading process took too long
Pricing was the draw but the elevator and hallways are too narrow
Recommended: Yes
Karina
May 20, 2019
Yes!!
Very easy to move in and friendly customer service. Good location and brand new storage facility!
Recommended: Yes
Bethanie
May 17, 2019
Cheap and convenient
I moved in the same day I reserved a unit. Staff was friendly. Place is super clean with an elevator! Climate controlled units. In a convenient location (near the Galleria). Will be using this place again if I need a storage unit. 5’ x 10’ only $34/month!
Recommended: Yes
Danielle
May 17, 2019
Recommended
Every nice facility and customer service
Recommended: Yes
Jonn
May 14, 2019
Good location and prices
Good prices, good location, clean and new facility
Recommended: Yes
David
May 12, 2019
Exceptional Customer Service He stayed late to help
He stayed late to assist. Very thoughtful for him to do that.
Recommended: Yes
Julia
May 10, 2019
Friendly and fast customer service, very straightforward deals and pricing.
This was definitely a good choice for me since I only needed storage for a few months and didn't want to sign a long-term contract or deal with pricier options. The wide range of storage sizes is also quite convenient.
Recommended: Yes
PAULA
May 09, 2019
very well
IT'S STORMING LIGHTS KEEP GOING OUT CAN'T FILL OUT
Recommended: Yes
Jose
May 06, 2019
Good deal
Very clean and storage rooms are fairly priced.
Recommended: Yes
Thai
May 05, 2019
Clean, efficient, helpful
Excellent new storage facility for the price and convenience.
Recommended: Yes
Channing
May 04, 2019
Super new
This facility is super new and the people working there were so helpful.
Recommended: Yes
Brianna
May 02, 2019
Awesome Experience
Very courteous and friendly staff.. Process made simple and easy..
Recommended: Yes
Susan
Apr 23, 2019
Great experience!
Very clean facility. Easy to access. Really nice staff.
Recommended: Yes
Moe
Apr 04, 2019
Get in now best deal in town
very good pricing friendly and new building
Recommended: Yes
Karen Nickerson
Mar 25, 2019
Highly Recommend!
Brand new facility! Great location and very clean. Several different storage options to choose from. Also offers packing supplies and moving trucks as well which is convenient. Wine storage is also an option. Secure facility with very friendly staff. I highly recommend this and all Community Self Storage locations.
Recommended: Yes
Yvonne Burger
Mar 23, 2019
Storage Review
Wow! The Community Self Storage on Rice Ave is truly going to be a world-class facility when the construction is all finished. The manager there, a wonderful young man, was super helpful and polite with me. He really went above and beyond in assisting me. I would definitely recommend this facility to anyone interested in storage or U-Haul.
Recommended: Yes
Bradley Sanders
Mar 19, 2019
Great space, friendly customer service, would do business here again.
Good business service. Great customer service and the manager was a great help. Described my problem and he helped give me exactly what I needed. Thankful for the great service I got here at Community Self Storage, will be doing business here again in the near future.
Recommended: Yes
