Public Storage - Houston - 11900 Katy Freeway

11900 Katy Freeway
Houston, TX 77079
27 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$25.00 - $320.00
Available Units: Show All
5' x 5' Unit

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $27.00
per month
$36.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $31.00
per month
$41.00
No CC Required
Reserve
5' x 7' Unit

Swing door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $25.00
per month
$33.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $30.00
per month
$39.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $33.00
per month
$44.00
No CC Required
Reserve
5' x 12' Unit

Swing door, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $32.00
per month
$43.00
No CC Required
Reserve
5' x 12' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $47.00
per month
$63.00
No CC Required
Reserve
7' x 10' Unit

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $49.00
per month
$65.00
No CC Required
Reserve
10' x 10' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $49.00
per month
$65.00
No CC Required
Reserve
10' x 10' Unit

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $61.00
per month
$85.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $70.00
per month
$103.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $98.00
per month
$130.00
No CC Required
Reserve
10' x 12' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $91.00
per month
$122.00
No CC Required
Reserve
10' x 12' Unit

Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $97.00
per month
$129.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $88.00
per month
$117.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $90.00
per month
$120.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $126.00
per month
$168.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $127.00
per month
$170.00
No CC Required
Reserve
12' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $142.00
per month
$189.00
No CC Required
Reserve
10' x 25' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $154.00
per month
$206.00
No CC Required
Reserve
10' x 30' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $203.00
per month
$271.00
No CC Required
Reserve
10' x 30' Unit

Swing door, Interior

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $203.00
per month
$271.00
No CC Required
Reserve
10' x 35' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $320.00
per month
$427.00
No CC Required
Reserve

About

Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Houston - 11900 Katy Freeway at 11900 Katy Freeway?
On a scale of 1-5 the Public Storage - Houston - 11900 Katy Freeway at 11900 Katy Freeway receives 4.5 out of 5 stars based on 27 reviews.
Does Public Storage - Houston - 11900 Katy Freeway at 11900 Katy Freeway offer climate Control Storage?
Yes there are 2 size options for climate control storage units at the Public Storage - Houston - 11900 Katy Freeway at 11900 Katy Freeway.
What is the cheapest storage unit option at the Public Storage - Houston - 11900 Katy Freeway at 11900 Katy Freeway?
The cheapest storage unit option is $25.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open SUN 9:30 AM - 5:00 PM, MON-FRI 9:30 AM - 6:00 PM, SAT 9:30 AM - 5:00 PM
Is the Public Storage - Houston - 11900 Katy Freeway fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Houston - 11900 Katy Freeway?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Houston - 11900 Katy Freeway?
Yes, there are moving supplies available for sale at Public Storage - Houston - 11900 Katy Freeway
What type of payments are accepted at Public Storage - Houston - 11900 Katy Freeway?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Houston - 11900 Katy Freeway?
No, handcarts are not available.
Is there a military discount at Public Storage - Houston - 11900 Katy Freeway and if so how much?
No.
Is there an elevator at the Public Storage - Houston - 11900 Katy Freeway?
Yes, there is an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 27 reviews
Rina Apr 17, 2024

It will do its job

The unit was a bit creepy and floors were filthy when I arrived but I did everything online and didnтАЩt speak to a rep so ЁЯд╖ЁЯП╜тАНтЩАя╕П for the price, I wonтАЩt complain. I was placed in a building way towards the back of the property with very dim lights. I wouldnтАЩt feel comfortable going back in alone after dark but I appreciate the price I got for it. A cylinder lock was waiting for me on the floor of the unit. There is an elevator but IтАЩm not sure it works, as the downstairs door was locked.

Recommended: Yes

Charlotte Jul 12, 2023

Older facility

My unit is exactly the size I asked for, but looks nothing like the property I moved out of. My previous building was newly built, and updated technologically- it had an elevator, and the property was well-lit, and super clean. At the property I just moved into, there is a “lift,” for items to be stored, only; the ceiling at my new unit is insulation, and while I did get a climate controlled unit, it feels warm. I think my stuff will be ok, as the property seems secure and the staff is kind, but if I had it to do over again, I’d visit the unit before renting it. I just thought all Public Storage Units looked the same on the inside.

Recommended: Yes

Rhonda Allen Jan 06, 2023

EXCELLENT CUSTOMER SERVICE

Today I rented a unit at the 11900 Katy Freeway location. The grounds were very well kept. When I arrived the office was pretty packed. I was so impressed with the professionalism I witnessed from Ms. Shannon. With the line as long as it was, she remained patient with each customer, and she gave us all her undivided attention. Ms. Shannon made it obvious that it wasn't just about renting a unit, upon leaving the facility, she welcomed each customer to the location. As she rode around to show me my unit, I noticed that she greeted the customers that were on the property. I would definitely recommend this location to my family and friends.

Recommended: Yes

James Jan 31, 2022

Nice but old

Nice location easy in and out. Older building but dies the job just fine.

Recommended: Yes

Barbara Aug 25, 2021

Never showed up

I reserved a unit, I drove all the way there after receiving a phone call to come in to do the paper work , and no one is there. I waited 30 mins and no one was there to open the office. Very bad customer service. I will look elsewhere for my storage needs

Recommended: No

Lauren Mar 18, 2021

Very good service

The lady at the front desk was very helpful and accommodating. Fair price

Recommended: Yes

Austin Everett Mar 27, 2020

Excellent employees who were very...

Excellent employees who were very helpful and knowledgeable.

Recommended: Yes

William Fritz Nov 26, 2019

Staff (Katrina) was polite and...

Staff (Katrina) was polite and knowledgeable. Your website one benefit from telling clients you must buy the lock at Public Storage as well as posting insurance information which is very reasonable.

Recommended: Yes

Wanda Naumann Jun 24, 2019

Very clean storage buildings and...

Very clean storage buildings and courteous manager.

Recommended: Yes

Sophies_Mom Nov 27, 2018

Misleading promotions but good location overall

Good location but misleading promotion online. I would advise to make sure when you advertise that you don't falsely lead the consumer on. The unit I rented was advertised as $30/month online. There was no mention of the required insurance. As a first time renter I didn't know anything about that. That added $11 to my monthly fee. It's very misleading and I think the promos should mention the required insurance fee that is tacked on monthly.

Recommended: Yes

Adrianne Barber Oct 31, 2018

Jeremy was an excellent helper and...

Jeremy was an excellent helper and treated very kind

Recommended: Yes

Russell Lanier May 30, 2018

Excellent customer service

Excellent customer service. Clean properties. Well maintained.

Recommended: Yes

Julie Dailey Jul 08, 2017

Excellent front desk employee

Excellent front desk employee. She made us feel important, welcomed our business and went above and beyond her duties to ensure we were satisfied with the storage unit we choose. -- Julie Dailey -- 832.849.7440

Recommended: Yes

Kaamilya Jihan Jun 14, 2017

The staff here were amazing. My move involved a couple of "nomad" days after I was out of my old house and before I was able to possess the new property so a short-term solution was necessary. The staff went above and beyond in helping me find the right solution!

Recommended: Yes

Kaamilya Jun 12, 2017

I had a wonderful experience with ...

I had a wonderful experience with Public Storage. A move out date which didn't directly align with a move in date required me to store my things for a pretty short period of time. The team here went above and beyond to accommodate the timeline and offer cost-saving strategies. The only down side was the operational hours, but if you are flexible with that Is recommend them in a heartbeat!

Recommended: Yes

Chuck Dudonis May 30, 2017

Ruth was very helpful.

Ruth was very helpful.

Recommended: Yes

Nicolas Cubbler May 30, 2017

I think the price was great

I think the price was great. Some of the units seem to have some issues with leaks from the ceilings.

Recommended: Yes

Jasmine Hunter May 24, 2017

Michael and Ruth were so helpful. The storage was only $60 for a whole month! I needed it for a week but will end up keeping it longer since I paid thru June. You get to keep the lock with you when youre done, not like the other place I rented storage at. they only let you in and out of the property during office hours so thats good for security. I feel great about renting here! Come see Michael and Ruth theyll get you set up hassle free!

Recommended: Yes

Michael Miller Apr 26, 2017

Michael the property manager went way out of his way helping us move a very large and heavy glass conference table. We were stuck before he came to the rescue. 5 plus stars for Michael!

Recommended: Yes

Anindita Suhardono Apr 07, 2017

Ruth was really nice and helpful to set up my account today. She explained everything clearly and everything went smooth. Very recommended!

Recommended: Yes

Necole Martin Jan 31, 2017

In a difficult move Michael was amazing. He assisted me in finding the appropriate size unit for my belongings and was very patient with all of my questions and concerns. He was very thorough and even followed up with me to ensure I had gotten everything moved in!!! Talk about professionalism!!!

Recommended: Yes

Shanendoar Myers Aug 16, 2016

Clean Safe Secure and Friendly

Loved my experience It The guy who helped us was so professional friendly and patient.

Recommended: Yes

James Lewellen Aug 03, 2016

Excellent Service!

My leasing experience with two employees at Public Storage was very pleasant experience. Michael and Victoria went above and beyond any storage company employee. After leasing storage for the past 35 years, no doubt this time was the best and easy transaction. Thank you Michael, Victoria and Public Storage. Gratefully, JT Lewellen

Recommended: Yes

Mary Jan 26, 2016

Yet another survey???

I'm really getting annoyed with being asked to review every GD purchase and interaction I have. If I have bad customer service, I'll let you know. If I have great customer service, I'll let you know. If you continue to harass me asking for a review-you get average.

Recommended: Yes

Gwendolyn Baisley Sep 21, 2015

My Public Storage Experience.

Michael (the manager at this spot) was very helpful assisting me to find the 3 units I rented. He has a very professional, yet friendly attitude. I would recommend this Public Storage facility. They are great!

Recommended: Yes

Logan Aug 10, 2015

Michael is great!

Michael has gone above and beyond to ensure that my time at Public Storage is trouble and worry free.

Recommended: Yes

Siba Moukayed Jan 16, 2015

Great customer service

We were treated very professionally and politely by Michael/the gentleman who booked and processed the payment for our unit. We will continue to work with PS for a long time to come.

Recommended: Yes

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