Jamie Martin
Aug 07, 2024
Very nice!
It wasn't what I expected. It was way better!
Recommended: Yes
Mario Cordero
Nov 06, 2020
finally got some customer service
finally got some customer service , great at that !!!!
Had been over to the address twice before after being told that someone was there no one was there and could not get a straight answer on all of it , was very frustrated .
Recommended: Yes
Carol
Jun 12, 2020
Very good service
Very good service. I messed up on the web and it all was corrected.
Recommended: Yes
Andrew
Apr 20, 2020
Great Customer Servuce
This is a nice clean facility with great customer service.
Recommended: Yes
Robert Stoute
Apr 06, 2020
The staff was very helpful
The staff was very helpful, showing all fees and added costs outright, even before I made it to the store. The location is easy to get to and to navigate. Very clean. Great spot.
Recommended: Yes
Dimitri Balanski
Mar 20, 2020
On the positive side...Great location...
On the positive side...Great location for us and clean units, polite staff and was walked to the unit.
On the down side... carts don't have locking wheels(and where they elevator is it's on a slope), climate control seems on the warm side, awkward angle to punch in number to exit(especially when we will be using moving truck)..I had to purchase insurance because I didn't have proof with me but was told I could provide and they would cancel...my wife emailed proof and didn't hear back
Recommended: Yes
Brad
Jan 07, 2020
The unit was exactly as described and...
The unit was exactly as described and Michelle, the location manager, was very friendly and courteous, and explained everything clearly.
Recommended: Yes
Jason Moore
Sep 13, 2019
Great facility
Great facility; great staff; great deals. Highly recommended!!
Recommended: Yes
John Rebman
Sep 11, 2019
Very nice experience so far!
Very nice experience so far!
Recommended: Yes
Robert Stafford
Feb 26, 2019
Cheryl was prompt and fast
Cheryl was prompt and fast. But sometimes the elevator code doesn't work and the lighting is poor next to my unit
Recommended: Yes
Ann Mitchell
Feb 20, 2019
Excellent
Excellent storage
Recommended: Yes
Detar Drinkrad
Feb 19, 2019
First time...
It took a long time to get the paperwork done but I think it was because the computer wasn't working properly other than that everything was fine. The person that helped us was very nice and friendly.
Recommended: Yes
hansio53
Dec 18, 2018
Very professional staff
Very professional staff. Great experience!!!
Recommended: Yes
Amanda Parker
Dec 06, 2018
Awesome staff
Awesome staff! Service was great.
Recommended: Yes
Paulo De Oliveira
Nov 20, 2018
Cheryl with public storage at the West...
Cheryl with public storage at the West Gray location was a great help in finalizing the process of renting my unit and getting everything set up quickly. Many thanks Cheryl Sincerely Paul
Recommended: Yes
Toni White
Aug 03, 2018
The experience was awesome
The experience was awesome. The lady who helped us was informative, very helpful and courteous. I appreciate the convenience, safety and promo I received. I will recommend this storage to my family and friends.
Recommended: Yes
Veralisa Waterwall
Jul 17, 2018
I had moved and needed additional...
I had moved and needed additional space, temporarily, until I could settle and clear out items I didn't need. When I first signed on,Tanisha was a dear with me, as she took me to my unit on the company cart. Cynthia was courteous with me, too, when it was time for me to close my account.
Recommended: Yes
Andrew Tchkeryguin
Apr 04, 2018
Good location
Good location. Tight access and car movement on premises.
Recommended: Yes
Madison Jackson
Jan 29, 2018
Amazing customer service
Amazing customer service
Recommended: Yes
Erik Price
Jul 06, 2017
I came in to buy merchandise and Ms Tanisha was very helpful and informative also very nice and eager to help, and She even helped me carry my merchandise out to my car. If she is this nice when I just come in to make a purchase, I can image how happy her tenants are! Tanisha you are the best #property number 08529 Thank you Tanisha!!! I will most definitely be back to this location and have no problem referring family and friends to your location. Thank you again!
Recommended: Yes
Karen
Jul 03, 2017
They make storing your personal ...
They make storing your belongings less stressful. Tips: Fill out your paperwork before if you are on a time crunch for moving. Some areas with climate control vary on temperature depending on proximity of unit to a/c unit.
Recommended: Yes
Rev Evangilist Justin Davis
May 08, 2017
this place has awesome staf and excellent fast service people there are friendly expcialy Patrica.
Recommended: Yes
Brian Dobbins
Dec 20, 2016
Great experience.
Patricia is very attentive and has great customer service! The property is well maintained and secure as well!
Recommended: Yes
M.E.
Nov 03, 2016
It's a storage unit.
It's relatively clean, functional, etc...It's a storage unit.
Recommended: Yes
Peter Hsieh
Dec 01, 2015
Great location and experience!
Shawna at public storage was great and made the check in process painless and answered all my questions.
Recommended: Yes
John Ardill
May 12, 2014
Great storage place - 5 star
Highly recommended and great staff and location.
Recommended: Yes
Lisa G
Feb 27, 2014
Convenient, easy to set up and use.
Clean, easy to access and use, pleasant staff.
Recommended: Yes
Kenny Imus
Feb 26, 2014
Wonderful
Wonderful very nice Good place ........
Recommended: Yes
