Andrew Grisdale
Aug 21, 2023
Helpful, polite.
Professional, friendly, efficient.
Recommended: Yes
Randy
Sep 02, 2022
Great location!
Clean and attractive location. Staff super friendly and helpful!
Recommended: Yes
Lisandro
May 23, 2022
Everthing as I expected
The access was easy, I installed the app and is very useful. The only thing I would like is directions on how to reach my unit, because the first time took a while to find it.
Recommended: Yes
Larry
Feb 17, 2021
Convenient and Safe
Clean, safe, convenient and friendly!
Recommended: Yes
Carlos A.
Nov 24, 2020
Awesome experience
Awesome experience. Had to rent two separate storage units in one day at different times. Worked great with me and answered all my questions and were super friendly.
Recommended: Yes
Amanda Brock
Nov 17, 2020
Awesome experience
Awesome experience! Will refer everyone I know here! Incredibly clean and professional
Recommended: Yes
M. Jackson
Sep 18, 2020
Public storage 2800 FM 1463
Great customer service. Property manager called me (after I made reservation online) to make sure that I choose the right size storage for my particular needs. Great location in Katy near I-10.
Recommended: Yes
David Semrad
Jun 30, 2020
The manager was informative and...
The manager was informative and outgoing. The storage unit was clean and the hallways were lighted, with a movement detector switch for on/off. The comfort air was at a reasonable setting. The wire grate for a ceiling for the storage unit was disappointing; I was expecting a bit more security on that detail. I like the security with the personal entry code to the property and the elevator. My daughter used Public Storage in Austin with satisfaction. So, with her experience and your introductory sale price, it made sense. Now, the question will be if the price stays reasonable after 6 months.
Recommended: Yes
Gabe Castro
May 30, 2020
Excellent service and facility
Excellent service and facility
Recommended: Yes
Michael Wilson
May 29, 2020
Very perfessional
Personnel were very precessional and knew exactly what they were doing. The facility was very clean. Everything was clean the lockers, we were very impressed with the facility and staff members.
Recommended: Yes
Bridget Forsythe
May 11, 2020
Great people
Great people
Recommended: Yes
升
Mar 24, 2020
Great place
Very clean. Several flat beds to use. Secure facility.
Recommended: Yes
Robert Englehardt
Jan 14, 2020
Every step of the has been outstanding...
Every step of the has been outstanding very satisfied.
Recommended: Yes
H. J
Dec 25, 2019
Staff very helpful and friendly
Staff very helpful and friendly. Really work at making sure you choose the correct size storage unit.
Recommended: Yes
James Martin
Dec 05, 2019
Very helpful
Erin was very professional and extremely helpful and friendly.
Recommended: Yes
Oliver Canales
Oct 08, 2019
The customer service and facility in...
The customer service and facility in order was exactly what I was looking for.
Recommended: Yes
Jennifer Whitfield
Jul 15, 2019
Excellent customer service and well...
Excellent customer service and well kept facility.
Recommended: Yes
Donald
May 10, 2019
Had a great experience and great...
Had a great experience and great customer service from all 3 lady's there. :)
Recommended: Yes
Mark Fillip
May 06, 2019
Tracie was very professional and courteous!
Tracie was very professional and courteous! She took on a tour around showing us our storage unit and the best way to enter the facility and explaining everything we needed to know. It was pleasure talking with Tracie! Keep up the good work.
Recommended: Yes
Francesco De Lucia
Mar 11, 2019
quick and easy
quick and easy
Recommended: Yes
Joey Lloyd
Jun 21, 2018
Clean, Secure, Friendly
This storage facility is very secure, clean, and easy to access. The staff is super. Jim set me up with my unit an he is super nice to work with.
Recommended: Yes
Mike G
Apr 02, 2018
Great Experience
Great service. Great value. Great facility. Thanks.
Recommended: Yes
Randall Hill
Apr 02, 2018
Very friendly and knowledgeable staff!
Very friendly and knowledgeable staff!
Recommended: Yes
JB
Feb 16, 2018
Excellent customer service
Excellent customer service. Highly recommend them.
Recommended: Yes
Terri Bronson
Jun 15, 2017
Staff were very friendly and helpful
Staff were very friendly and helpful. Showed me exactly how to get into the building and get to our storage unit. Love my discounted price :)
Recommended: Yes
S Holmes
Jun 01, 2017
Jim and Tracy are extremely nice. They are always available for questions and assistance as needed. The facility is extremely nice and cozy. I'm glad I decided to purchase a unit here.
Recommended: Yes
Ron Thompson
May 25, 2017
The process was quick and easy and ...
The process was quick and easy and staff was great!
Recommended: Yes
Wade Joseph
Apr 30, 2017
Amazing people and the best customer service ever. Kara, Jim and Tracie are incredibly sweet, friendly and helpful. I have had 5 units here in the past two years and I will keep coming back whenever I need a storage in the area. Highly recommend!
Recommended: Yes
kris brennan
Apr 18, 2017
Super friendly helpful staff! Every single staff member I interacted with was courteous and friendly l . Great people. Facility is both New and spotless. Awesome location. Easy to find.
Recommended: Yes
Henry Yeung
Apr 02, 2017
The team at this location is very helpful to make sure you have what you need and get the best pricing. The follow-up after the online reservation was also very good. The facilities are very clean and well maintained. Outside units are easily accessible for large trucks.
Recommended: Yes
Rashaun23 Gaddis
Feb 10, 2017
I really like this location! Ms.Tracie was very helpful and hospitable while I was there. She was very clear on explaining everything about the storage and how it works. Just very sweet lady overall. I hope everytime I go back, I see her because she was just so generous and I even noticed how she was assisting others when I walked in. She greeted me and told me that she would be right with me. Everything went very smooth that day because of Ms. Tracie's service! Thank you for your service!
Recommended: Yes
Thomas Hebert
Nov 16, 2016
Smooth Experience
Excellent -- Pleasurable and Knowledgeable staff. Very focused on my satisfaction and detailed explanation of options. Highly recommend.
Recommended: Yes
Brian Lampton
Sep 28, 2016
Great facility, great customer service.
Great facility, great customer service.
Recommended: Yes
Chris Holley
May 04, 2016
Very friendly
Its a new location and the people are so helpful and friendly. The location is in a very nice convenient location to me.
Recommended: Yes
