Fenton Allen
Aug 26, 2020
While this is not the first time we've...
While this is not the first time we've used Public Storage to handle our storage needs, I have to say our experience with your Manager Gladys was incredible. She was friendly, helpful, and willing to assist in our every need. She went out of her way to take us to our storage unit and guide us step-by-step through the entire process. She is a very thoughtful (and funny) person. Glady made the rental process easy, and even a bit entertaining. This is definitely a 5 star review
Recommended: Yes
John
Mar 07, 2020
Talk To Gladys...
I read the reviews for this location before I rented a space. Gladys was as helpful and easy to work with as was expressed in the reviews. A great experience, my thanks to Gladys.
Recommended: Yes
John Talbert
Jun 04, 2019
Gladys is amazing.
the online reservation worked well. The facility was clean and everything looked new. Best of all was the manager on duty the day I finalized my reservation, Gladys. She was amazing. Whatever you're paying her, it's not enough. She's the rare truly customer oriented employee, and you should be sure to hang on to her.
Recommended: Yes
Christopher Massey
May 12, 2019
Gladys is awesome!!!
Gladys is the most helpful and friendly associate I have had the pleasure of dealing with. She'll take care of you like family!
Recommended: Yes
Randall
Jul 23, 2018
The Northpark Storage
The Northpark and WestLake Houston Storage is a clean, safe environment for our stuff. Gladys was so nice and very helpful!!! I will recommend and tell everyone how great they are
Recommended: Yes
Paul Devore
Apr 02, 2018
If ya gotta store stuff
I use Public Storage on Northpark in Kingwood. Rented a second unit last week. Gladys helped me with that. Very friendly. Knowledgeable. Got me set up and on my way in no time. The units are clean. Secure. I get regular communication from PS via email. I don't like to spend money on storage. But since I have to. I wouldn't keep my stuff anywhere else. You should too.
Recommended: Yes
Jacque
Feb 19, 2018
The staff was great
The staff was great; easy move in; feel secure leaving my belongings.
Recommended: Yes
Skyler Zochert
Jun 28, 2017
Clean and easy to get to. Price is higher than others in the area.
Recommended: Yes
E G
Jun 10, 2017
Great location, CLEAN, and Gladys was just amazing! Topnotch customer service! What a fabulous and well maintained place to rent a storage unit!! Many thanks!!
Recommended: Yes
Jeremy Thomas
Mar 15, 2017
My mother had a great experience getting her storage unit. She was pleased to get everything done in a timely manner. She was giving detailed information on how to get better use of her storage time and space, also offer for insuring her property while there. THANK YOU VERY MUCH
Recommended: Yes
Becky Koesel
Feb 27, 2017
I moved to Public Storage because it was closer to my house. I was anticipating that it was going to be more expensive and happy that it really wasn't. Mr Don was great at helping me with all my questions. He is VERY thorough. Security seems pretty tight here - so that is a plus! He even checks all the locks daily.
Recommended: Yes
Terry Portwood
Feb 04, 2017
Many, many thanks to the people at Public Storage on Northpark in Kingwood, TX, especially Don and Gladys. They provided excellent service with a personal touch. Couldn't ask for better. Facilities at this location are super clean and well-maintained.
Recommended: Yes
Melinda Smith
Jul 26, 2016
Super setup
Clean facilities, super nice people. Thank you
Recommended: Yes
Elizabeth Hamman
Jan 07, 2016
CLEAN, POLITE & SAFE
The staff was very polite, showed me everything I'd need to know, walked me through the unit and made sure I understood everything. HAd answers to all my questions. The unit itself was clean and well secured. No complaints here.
Recommended: Yes
Tim
Nov 03, 2015
Very easy rental process with affordable rates.
Easy process online with awesome promotional rate for 10x20 unit. Office called several times following up to confirm an appointment that worked for us. One negative is the employee mentioned ins requirement and provided a company insinuating I had to choose from the list, but after reading the contract that was not accurate and I should have challenged him on that. May be a product of how he was trained. Away from that I am pleased with this storage facility over the local competition.
Recommended: Yes
Timothy Hollenbeck
Jul 21, 2015
Don Boe is a great asset to your company
Thanks to Don my experience was as easy as possible. He has been in this business for quite some time, and his engaging attitude and willingness to help me were greatly appreciated. All the best from my experience so far: easy and secure access, clean units, on site boxes available for purchase, online application takes minutes. I highy recommend this location.
Recommended: Yes
Ian Silk
Feb 16, 2015
Excellent customer service.
Gladys and Don made this an enjoyable, timely, and easy transaction. Many kudos to both.
Recommended: Yes
