Toya Wilson
Aug 25, 2024
Not available no
Everything is good about the storage, however leaving the premises at 10:04 there was an issue. I was aware of the cut off time, but I was thinking that was grinning ass and but we were locked in the storage area and had to call the police to get released because the gate would not open, the gate that we were exiting showed hit manager button, but there was no button. It was very frustrating.
Recommended: No
Wade
Jul 01, 2024
Took care of all online, moved in!
I took care of all online in about 15 minutes, moved in. The lock was there and a dolly to move items.
Recommended: Yes
Michael W.
Aug 17, 2022
Good, Clean Unit, Easy Check-in
CubeSmart made it easy to check in the same day that I booked the unit. Their phone support is great and very responsive/easily available and helped me to get checked in after the management office had closed. Upon getting the unit open, we found it to be very clean and tidy and ready for us to move in.
Recommended: Yes
慚档
May 09, 2022
Easy and convenient
The application process was super easy. Everything was very clear and efficient.
Recommended: Yes
Nadine McDaneld
Mar 09, 2022
Thsnk you
Great place.Very clean.Sales people are very nice
Recommended: Yes
Lynette
Nov 09, 2021
Clean, courteous and reasonably priced!
We arranged the rental on-line, which was extremely easy. On arrival at the facility, the manager had our paperwork and we were done in under 10 minutes. The manager was very courtesy and the facility has all the supplies you need. Our rental space was clean and easy to access.
Recommended: Yes
Maria Alcala
Oct 17, 2021
Friendly service
Person on phone very helpful.
Recommended: Yes
Abigail
Aug 12, 2021
Great storage units!
Best priced climate controlled storage facilities I could find in the area. Still higher than prices were 2-5 years ago but not bad!
Recommended: Yes
D. Gay
Aug 10, 2021
Great Company
Great customer service. I received so much help throughout the process. Very quick and easy.
Recommended: Yes
Ashley
Feb 26, 2021
Right size
There man work in there he doing good show me cube and find perfect fit and everything alright with price and bonus is he good gesture with Deaf it great customer service
Recommended: Yes
Mason
Jul 15, 2020
Awesome NO HASSLE service.
Steven was very helpful. Great no-contact customer service. Applied online, got a call a few minutes later with my gate code, and there was a lock waiting inside the unit when I showed up 30 minutes later.
Quickest and easiest service I've had dealing with storage units.
Recommended: Yes
Ken
Mar 25, 2020
Terrific customer service
It was an easy quick process to get going.
Recommended: Yes
Kelsey
Feb 05, 2020
Easy and convenient
Right off the highway, great price, friendly customer service, easy access. Not much more to ask for out of a storage facility.
Recommended: Yes
Geneva
Sep 09, 2019
Manager was efficient and friendly.
Place is clean and easily accessible
Recommended: Yes
Jim
Mar 27, 2019
Very convenient
Easy access for unloading our trailer
Recommended: Yes
Camelia
Jan 07, 2019
Positive Experience
Very pleased with facilities and experience thus far.
Recommended: Yes
Johnny
Nov 15, 2018
Best prices around, easy move in, no hassle and the employees were nice
Easy as 1 ,2 ,3 and i was in my unit
Recommended: Yes
Aaron
Jul 27, 2018
Good place
Was a last minute thing but everything went smooth and good!
Recommended: Yes
Tammie
Jan 31, 2018
Very good customer service! Excellent facility.
Very friendly and helpful customer service.
Prices are a bit high but the facility is clean and well kept. I am very happy overall.
Recommended: Yes
Rosa
Nov 12, 2017
Best customer service ever
We had to hurriedly find a place for our stuff in a very, one moment to another type move due to work. We brought our things from East Texas you Austin and the manager there Laurie was awesome from reserving to payment to bringing us dollies to get the heavy stuff out of the moving truck. I’m confident with using this facility!
Recommended: Yes
brian
Oct 22, 2017
Consider Cube Smart for storage needs in Austin.
The staff was friendly and helpful and the facility is well maintained. The pricing of the units cannot be beaten considering the overall quality. I couldn't be happier that I moved from my previous storage facility. I was even offered bottled water during the move.
Recommended: Yes
Kevin
Sep 29, 2017
Convenient location
Front office was great, great location for our needs.
Recommended: Yes
Dirck Fontenot
Oct 25, 2016
Excellent customer service. So clean.
It actually was a pleasure. The staff on-site were extremely helpful. Even took some of the old boxes to the trash for us. The facility was very clean, especially the bathroom. It was a huge help to have the moving dollies in the hallway for our use.
Recommended: Yes
Chris
Aug 17, 2016
Nice storage. Accessible to my house!
Great staff nice place! The storage was clean. Roads good. Storage room was dry.
Recommended: Yes
Rose
Jul 26, 2016
Awesome
Great space for Price, customer friendly and up-to-date on technology!
Recommended: Yes
karen
Jun 13, 2016
Excellent experience!
My experience with CubeSmart in Kyle, Texas and employee Melissa was wonderful from start to finish! Their prices are competitive, they responded quickly, they communicated efficiently, their office and storage unit was extremely clean and Melissa was very helpful with the personal insurance aspect. I highly recommend CubeSmart!
Recommended: Yes
Alicia
May 29, 2016
Awesome
Great Customer Service from online to in person. Fast,Friendly, and very informative.
Recommended: Yes
Caleb
Dec 09, 2015
great place and location
Overall a wonderful place to store your extra items.
Recommended: Yes
Frank
Dec 08, 2015
Clean facility. Excellent customer service.
I am using the unit to store our furniture while remodeling. Facility is clean and easy to access. Staff is friendly and professional.
Recommended: No
Deyanira
Sep 04, 2015
excellent customer service
clean, organize, great people, good prices.
Recommended: Yes
Victoria
Jul 22, 2015
Great price
Very friendly staff and great price just anytime we have gone to our unit the gate is always open never see it close
Recommended: Yes
Alexa
May 07, 2015
One of the staff wasn't very courteous or helpful, but the lady that showed me the unit and did my paperwork was friendly. The place was clean and it was easy to move in.
Recommended: Yes
Felipe
Feb 19, 2015
Recommended: Yes
Cathy Mathews
Jan 27, 2015
Great people, great location.
Love the people there, convienent location. Hate that I have to get out of my vehicle to key in the gate code.
Recommended: Yes
Delia
Jan 27, 2015
professional great worker you all have there...totally satisfied customer right here... ;)
Recommended: Yes
Mindy
Jan 15, 2015
Recommended: Yes
Rebecca
Nov 20, 2014
Great Price for a Great Unit
Offers indoor, climate control for those extra-special valuables which I appreciate. Front desk is always really helpful and very polite. Way better deal than anything in the city of Austin.
Recommended: Yes
John Hatch
Nov 13, 2014
Friendly staff (Hannah). very helpful. came in looked at the unit filled out paperwork. done in 15-20 minutes
Easy access off interstate. Impressive security. Friendly staff. Good rate. Was a good choice for us.
Recommended: Yes
Sarah
Oct 03, 2014
I had a great experience. The manager was very informative and had great customer service skills.
Recommended: Yes
Melissa
Sep 03, 2014
Best Deal Around
The website had a great deal, it was an easy online reservation process, I received a follow up call right away, I got there and was given a tour to see if I wanted to go through with the rental of the unit I had reserved. The staff was very friendly and I was efficiently and promptly assisted, all my questions were answered, the process was fast, and the best I could find closest to San Marcos, Tx. The hours are also very convenient.
Recommended: Yes
Raymond
Jul 23, 2014
潇摯
Recommended: Yes
Cerenity
Jun 23, 2014
Hannah the on site manager was great. It was a quick and simple move in process.
Recommended: Yes
Madison
May 28, 2014
Helpful staff, clean and secure facility. Couldn't ask for more!
The office and facility are super clean and the staff is very helpful, quick and personable. I was able to buy my lock there on site and the staff member made sure I received any discounts I was eligible for. Good price for climate controlled unit.
Recommended: Yes
Zac
May 23, 2014
Overall fast and easy. Other than price I am happy with everything
Recommended: Yes
Martha
May 19, 2014
Recommended: Yes
Lejan
May 16, 2014
Great customer service, clean storage.
Recommended: Yes
Lissa
May 05, 2014
Good deal!
I was happy to get such a good deal, with one free month, which made up for the high admin fee of $22. The unit was clean, which is important to me. The manager was nice. The paperwork took awhile - wish I could've done that online. Also, I wish they offered less than the $5,000 insurance for $12. I only needed half that and would have liked to pay about $6. Overall - a good value.
Recommended: Yes
Martin
Mar 12, 2014
Recommended: Yes
Ryan
Mar 06, 2014
Recommended: Yes
Stacy
Feb 06, 2014
Overall not a bad place. I would suggest that on the website that it is posted in plain view about the insurance charges for the units. I don't like getting side swipped with additional charges.
Recommended: Yes
Tony Douglas
Feb 04, 2014
excellent value
Got climate controlled for less than most competitors non-climate controlled. Excellent customer service. Reccomend to anyone needing help with storage!
Recommended: Yes
