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Oct 14, 2024
Great locaiton - Reliable and Secure
This Public Storage location near FM1488 has exceeded my expectations. The facility is impeccably clean and security is top-notch. Their app is a standout feature, making gate access and payment tracking effortless. Staff are very helpful and professional. I found a great rate through Sparefoot, which was a nice bonus. The only downside is the mandatory insurance requirement, which feels unnecessary and seems like a revenue tactic but most storage places do this also. Despite this, the overall experience has been excellent. The cleanliness, security, and quality of service make Public Storage a solid choice for anyone needing reliable storage solutions.
Recommended: Yes
Jesse
Mar 31, 2024
They have space. For rent.
As expected. The automatic lights are a little bit delayed, so I felt slightly like I was in a horror movie for a few seconds. There was no extra charge for this service.
Recommended: Yes
Andrew Albright
Dec 07, 2023
Great storage facility
Great storage facility and very clean
Recommended: Yes
Jenny Rave
Oct 05, 2023
Easy, friendly & convenient
This was a super easy reservation online, once we arrived the staff was very helpful. We appreciated that they were open on Sunday too and that moving in was a breeze.
Recommended: Yes
Darcy Schmidt
May 18, 2022
Excellent customer service!
The customer service rep was very helpful and answered all of my questions that I had.
Recommended: Yes
Kayla Patrick
Apr 03, 2021
Good and clean storage
Good and clean space, easy to load
Recommended: Yes
Preston Moore
Mar 19, 2021
Great storage facility!!!
Great storage facility!!! Very easy setup and move in!!!
Recommended: Yes
Lindsey
Mar 05, 2021
Perfect
I was very impressed with how clean everything was. Not to mention how cool it was to use your phone to unlock the gate as well as the building. Very convenient.
Recommended: Yes
Donell Carraway
Oct 05, 2020
Grateful
Mr Bobby and employee Jessie was very friendly, professional, and knowledgeable. They explained everything and made the process easy. I would definitely use their services again and refer them to family and friends.
Recommended: Yes
Clint Church
Sep 19, 2020
Climate Controlled Storage
very clean place and units. Many security cameras and password protected entrances.
Recommended: Yes
Lorianne Woloshyn
Jul 07, 2020
efficient
efficient, knowledgeable staff
chrissy walked me through the process!
Recommended: Yes
RPF
May 11, 2020
decent - with room for improvement
website and humans unclear on pricing prior to appointment
what am i gonna do with the lock when i am done
there should be a deposit returned or just a re-key fee
lots of push floats but not enough last saturday
Recommended: Yes
Diane Kayes
Apr 17, 2020
Staff was great.
Staff was great.. The facility was clean and well lit. The elevator keypads are ridiculously low. Even someone in a wheelchair would have to bend down. Otherwise, so far,so good.
Recommended: Yes
Brenda Vaughn
Apr 17, 2020
Very nice and very clean
Very nice and very clean
Recommended: Yes
Customer
Feb 08, 2020
Love the security
Love the security, and the employees are awesome! Prices-Out of this world! Protection of my goods at an awesome price...Thanks Public Storage
Recommended: Yes
RHONDA NANCE
Oct 30, 2019
Public Storage is clean
Public Storage is clean, climate controlled, safe and close by. The staff were knowledgable and friendly. Made the experience very pleasant.
Recommended: Yes
Debbie Graef
Oct 29, 2019
The people are very friendly
The people are very friendly, the property is spotless and feels very secure!
Recommended: Yes
Mindy Wiper
Oct 10, 2019
Easy and affordable, but kind of creepy
Easy and affordable, I especially like having use of the push carts. The employees were courteous and helpful. The only thing is it's a bit scary in there! I like that the lights turn off, but maybe some posters or paint colors to help distinguish one aisle from another, or letters/numbers large on the rows. It felt like I was in s government bunker, and there things hidden because it was so uniform and all the same color.
Recommended: Yes
Kotrina Daniel
Aug 05, 2019
Great service
Great service
Recommended: Yes
Michael Eddings
Jun 28, 2019
Excellent service
Excellent service
Recommended: Yes
Margaret Woods
Apr 23, 2019
Great Customer Service
Very friendly employees that helped me find the right size storage I needed and walked me through all details.
Recommended: Yes
Ian Corn
Apr 04, 2019
The ladies up frontbwere very friendly...
The ladies up frontbwere very friendly and professional
Recommended: Yes
Julian Coleman
Apr 04, 2019
Great place to store stuff
Great place to store stuff
Recommended: Yes
Susan Wilson
Feb 19, 2019
Very nice and pleasant office staff
Very nice and pleasant office staff. Easy to talk to and work with. Everything was taken care of professionally.
Recommended: Yes
Enrique Schmidt
Jan 14, 2019
I pre booked my storage unit online and...
I pre booked my storage unit online and it was easy. The representative at the unit was very helpful and made finishing the rental process quick and easy.
Recommended: Yes
Wilson Smith
Jan 03, 2019
Very good customer service skills
Very good customer service skills. Friendly staff and clean facility. Fast and efficient sign up.
Recommended: Yes
Ruth Parker
Jul 27, 2018
The staff was amazing but bugs in my unit
The staff was amazing. My only concern is that I returned the following day to drop off some boxes and found a box lid in the Hall covered in baby roaches. Across from me was another unit that had grass bits coming out of their unit. Looked like they hade emptied a shed and stored there belongings there. I know we can't control who rents and what they store but I'm extremely concerned as I have my personal belongings there until we decide where to buy our next home. I don't want bugs in my boxes. On a good note I called immediately and a young girl cane up with a can of raid. There were bugs on my unit door when we pulled it down as well as baby roaches in my unit.
Recommended: Yes
Edita Samson
Jun 21, 2018
Finding a temporary home for home and personal items
It couldn't be better. I stopped and Angela the manager showed me a couple of unit sizes. I picked one and with her help, I went and reserved the size I want. I checked in with her, she explained the $1 discount for the the 1st month; nonetheless, monthly cost for 10 x 10 is $65 plus $11 insurance altogether would $76. Before this, another storage gave me an $88 quote plus insurance. I was advised to buy a storage mildew prevention and I did; something that should last 3-4 months. So, I plan to have my unit check at least every 3 months for mildew among other things. Got my help together in a couple of days and moved in four vehicles. Two vehicles went ahead and two came followed suit. We all got in using the code provided with no hassle. The room temperature was manageable. Altogether, it was a wonderful moving experience. Thank you Public.
Recommended: Yes
Elizabeth S
May 08, 2018
Awesome
Awesome, no problems!!
Recommended: Yes
Randy Sumayah
Apr 04, 2018
Public storage had the right space at...
Public storage had the right space at the right price that I was looking for
Recommended: Yes
Nathan
Sep 12, 2017
Very helpful in finding new location ...
Very helpful in finding new location after my original storage facility flooded in Hurricane Harvey. New facility was very clean and very safe from future flooding.
Recommended: Yes
Glen Swanson
Jul 11, 2017
The entire experience has been very ...
The entire experience has been very pleasing, not hassles, no muss, no fuss. The staff is knowledgeable and helpful and the facilities are pristine. They do have some door / elevator issues to work out, but I am sure that their contractors are working on it. With a tip of the hat to Gene and Roger, two thumbs up!!
Recommended: Yes
JM
May 24, 2017
The manager and staff were a pleasure ...
The manager and staff were a pleasure to work with. The facility is clean and has excellent security measures in place.
Recommended: Yes
Danny West
May 18, 2017
Everyone was very friendly and helpful. The price for a 10' x 10' climate controlled unit was only $66/month and the first month was $1.00. They offered insurance but I choose to use my homeowner's insurance coverage and they didn't pressure me to use their insurance. Cube Smart was $105/month and Live Storage was $195/month plus $10/month for mandatory insurance!
Recommended: Yes
Leanna Davis
May 08, 2017
Went in this location this weekend to move into my storage space. Excellent customer service by everyone who was there on Saturday. Very friendly service.
Recommended: Yes
TAMMY
May 06, 2017
Such a pleasant quick move in!
Such a pleasant quick move in!
Recommended: Yes
Teresa Walker
May 02, 2017
Great staff
Great staff. Very clean facility. Security is a plus!
Recommended: Yes
Ambra Davis
Apr 30, 2017
I went in today to view the units and decide on if I wanted to rent a unit with Public Storage and if so, what type of unit I wanted. Ashiyia G took me to view a few units. She was very friendly, helpful, and informative. Because of the great customer service and the clean, new and climate controlled facility, I went ahead and locked in a unit. I received a phone call only moments after I received my confirmation number, which was awesome. Overall great experience and I'm looking forward to storing my items here!
Recommended: Yes
J B
Apr 27, 2017
Chris was awesome! Thank you so much. Very nice facility. Its like Ft. Knox!
Recommended: Yes
Bianka Gardner
Apr 23, 2017
The Customer Service received from this location was Awsome! Ashiyia was great and helped my mother with her exact storage needs! I highly recommend this facility
Recommended: Yes
Gail Lynette Sneed
Feb 15, 2017
Non-disclosed fees
Had to buy the lock for the unit, which was not disclosed on-line or in either of the phone calls I received from the facility. The young man who did my paperwork was very charming and helpful; however, he failed to thoroughly explain how to successfully lock and unlock the unit. On a good note, the facility was clean; and the security is stellar.
Recommended: Yes
