Renae
Apr 22, 2024
Clean/Convenient storage
The facility fits our needs, the unit is a little expensive even with the discount… but it is close to my new location. Staff is very friendly. Unit was clean when we arrived.
Recommended: Yes
Diana Rivera
Apr 02, 2024
Aurburn was so helpful thought and very efficient
The agent that help me was very experienced thoughtful and welcoming. I rented at CubeSmart in NYC for approximately two year best experience I ever had. Now here in Texas didn’t receive anything less love Aurburn very polite and knowledgeable
Recommended: Yes
T . Kepczyk
Mar 03, 2024
Easy move in
Was easy to reserve online, not long to register and unit was very clean. Front desk staff very helpful.
Recommended: Yes
julian casarez
Jul 18, 2023
very friendly
staff was very nice to me. explained everything to me. they did not try to upsell me at all. would recommend if anyone is looking for a reasonable storage unit
Recommended: Yes
M E Minks
Jul 13, 2023
Clean, convenient and cool
Easy access to the rented unit. Convenient cart provided for moving items from vehicle to storage unit. Great climate control makes working in the facility possible even in the extreme heat of summer.
Recommended: Yes
Betty dunkin
Apr 11, 2023
See below
Too expensive as time goes on, with rate increases each year.
Recommended: Yes
John
Jan 26, 2021
Good location - very clean facility
Rented the unit from out of state and when I arrive was surprised to see it was exactly as advertised. This is a well lit and very clean facility.
Recommended: Yes
Barbara McGowan
Jul 05, 2020
Amazing!
Amazing customer service. I chose this facility due to how nice they were when I dropped off my Penske truck a couple of weeks earlier. The price is very good compared to others the same size..and I love the fact that they have a cart to load your items so you don't have to carry everything. Only issue I saw for the climate ones was that there is only one entrance and it got a little crowded when another vehicle pulled in.
Recommended: Yes
Trey Blankenship
Jun 21, 2020
Great facility!
Cami did a great job of explaining everything and we were ready to use the unit within minutes of arriving. The paperwork was super easy to fill out on line, and the unit location was ideal for my needs.
Recommended: Yes
Petra
Apr 18, 2020
Great storage units
Friendly customer service. They were very helpful and informative. The place is clean my storage unit was clean the only thing I really have anything negative to say about was the distance from the door to my Cube I think more interest is should have been made and maybe the price a little cheaper but what can I say we're in New Braunfels...
Recommended: Yes
Linda
Dec 13, 2019
Onsite staff
Dena makes it well worth renting at this location; plus unit is VERY clean and neat, and process was smooth.
Recommended: Yes
Laura
Aug 25, 2019
Very friendly and clean
Manager was very nice and helped me when I got held up in traffic and couldn’t make it there before they closed.
Recommended: Yes
Sabrina
Jul 31, 2018
I would recommend to a friend
Great customer service and clean units.
Recommended: Yes
Ken
Mar 19, 2018
Very clean, staff helpful and very professional
The staff was extremely helpful, cheerful and very professional. The unit was very clean as well.
Recommended: Yes
Sandra
Oct 02, 2016
convenient
Had everything I needed on site to quickly secure a unit.
Recommended: Yes
Cartha
Sep 29, 2016
Clean, easy to get to and great customer service!
Easy check in process, and couldn't have asked for better customer service.
Recommended: Yes
Robertt
Sep 13, 2016
GREAT FACILITY!!!,
Sadly we did not rent the unit we had reservation for due to unforeseen circumstances but the unit and location are great and easy to access. The unit we were reserving was also climate controlled which is a plus for storing things in Texas due to the temperature extremes. The staff at the facility was very helpful and also assisted us with our Penske Truck rental turn in.
Recommended: Yes
Raegan
Sep 03, 2016
Great!
I've had a great experience with cube smart.
Recommended: Yes
Rosa
Aug 08, 2016
Very clean and friendly
Great, clean place, secure and safe even in the evenings.
Recommended: Yes
Dawn
Jun 24, 2016
Great Place
Initial paperwork took quite a while due to their system being down but, they were very polite and friendly. Facility itself is clean and easy to navigate. Trollies near the door were very helpful. Love that the place is climate controlled and door is password protected.
Recommended: Yes
Bill
Apr 03, 2016
Very nice facility and good location
The staff and facility has everything I was looking for. Good location, great service, high security and very clean. My unit was just the right size and is easy to get to. I am very satisfied.
Recommended: Yes
Ron
Feb 11, 2016
Nice place
Convienient to get to..............................
Recommended: Yes
Rhonda
Dec 09, 2015
Friendly staff and very clean property
Recommended: Yes
Rhonda
Dec 05, 2015
Very friendly service
Very clean building. Very friendly service
Recommended: No
