Daniel
Oct 21, 2024
Great Customer Service
I rented here over 4 years ago, always had good service but this one was much better. Thanks Lori!
Recommended: Yes
Lisa
Oct 04, 2024
Super Nice
Lorie was available to answer all of my questions she was friendly and nice, great customer service.
Recommended: Yes
Starla
Sep 26, 2024
Great Customer Service
Lori is super nice she helped me pick the right size unit she is very sweet.
Recommended: Yes
Jay
Sep 10, 2024
Friendly
Fast, Friendly Service. She was really nice.
Recommended: Yes
Calabrese
Aug 23, 2024
Great Customer Service
I rented from you guys before and I tell you what her customer service was on point nothing like before, I mean the guy there was nice and all but this young is awesome!
Recommended: Yes
C Nichols
Aug 16, 2024
Friendly Service
Lorrie was very friendly, I will recommend this storage place to my friends, and family.
Recommended: Yes
Michael Coffer
Aug 15, 2024
Always nice and friendly
Lori is always nice and friendly she answer all of your concerning questions, she made sure I was satisfy with the location of the parking. Great customer service.
Recommended: Yes
Mr Madison
Aug 02, 2024
Fast and Friendly
2 thumbs up! Lori was really nice she know her stuff because I was not sure. Thanks Lori!!!
Recommended: Yes
Cody
Jul 17, 2024
Friendly Service
Two thumbs up, really nice lady
Recommended: Yes
Mona
Jul 16, 2024
Great Customer Service
Lory listen to my husband and I's thoughts, and concerns she made us feel at ease with storing our furniture and RV. She was really nice. She deserve a raise.
Recommended: Yes
Martin Belcher
Jul 16, 2024
Really Fine Customer Service
The young lady that assisted me was really really nice and very knowledgeable.
Recommended: Yes
Wesley
Jul 15, 2024
Very Friendly
Lorie is a very friendly person really nice and easy to talk too. She was able to answer all of my concerning questions she also offered me a little advice on the size unit I wanted verses what I needed. 5 thumbs up if I had it.
Recommended: Yes
Scott Murrell
Jul 12, 2024
Great Customer Service
Lori was really good she answered all my questions she was easy to talk to she was really nice. I rent with U-Haul I have never received this type of customer service from them. Awesome Job
Recommended: Yes
Ronald
Apr 18, 2024
Great Customer Service
Ms. Lori did an awesome job she answered all my questions she made sure I got the right parks space. Not to mention but really nice and kind. Thanks Lori…
Recommended: Yes
Troy M
Feb 07, 2024
Really Nice
This young lady was really nice, you can not find many people like this anymore everyone has an attitude about everything. I loved every moment. Thank you young lady.
Recommended: Yes
Robert Broughton
Feb 02, 2024
Great Customer Service
Lori made my day. Great Customer Service
Recommended: Yes
Stephanie Fischer
Jan 26, 2024
Awesome
I was unsure about the pricing and the specials, I decided to call the young lady on the other end of that phone was amazing, she answered all of my questions she was very knowledgeable. I will be renting here pretty soon. Thank you Lori.
Recommended: Yes
Nancy Orsak
Aug 28, 2023
Over the phone rental
Lori handled my reservation and in securing my unit. It was a Saturday and I wasn't able to get there in person to pay for unit to make sure I secured it. She was most helpful and efficient and I was able to secure the unit with no problem over the phone. Thank you
Recommended: Yes
LARRY
Apr 24, 2023
OK 12354
I gave all my information for my rv and my contract is left blank what is the sevrice fee for if i have to fill in the blanks ?
Recommended: No
Thomas Roe
Dec 03, 2020
Clean
Clean place, staff great, best storage place I have been
Recommended: Yes
Johnny
Jul 30, 2020
Awesome communication
Bill responded promptly and is very courteous and helpful.
Recommended: Yes
Mary
Apr 13, 2020
Service is great!
Manager, Bill, was sooo helpful and friendly.. We moved into a new house during all the coronavirus craziness! He helped make getting a quick storage unit a breeze!
Recommended: Yes
Terry Newman
Dec 03, 2019
Nice units
Great value, ease of in/out, very clean, and staff always helpful. Little more I could ask for.
Recommended: Yes
Tim Anthamatten
May 06, 2019
Bill is awesome
Bill was so friendly and made sure I was taken care of in a timely manner
Recommended: Yes
Kim Honea
May 04, 2019
Friendly, knowledgeable, hepful
Bill the manager is amazing! He was so very kind and helpful. The facility is clean and spacious. I would highly recommend this storage place. Great customer service!!
Kim
Recommended: Yes
Robert
May 04, 2019
Friendly service, clean facility
Price was great, location was quiet and clean. Bill was very friendly.
Recommended: Yes
Becky Greenwood
May 01, 2019
I've never needed a storage unit before.
I moved from Colorado to Texas, and needed to store my household goods for a short-time. I went on line to research storeage facilities and after doing some research and reading reviews, I opted for this facility. I reserved the unit online and once I got there, realized I would need a larger unit. The manager, Bill had another unit and I was able to move my stuff right in. Bill was awesome, very patient considering I had driven over 24 hours and had reserved the unit only a couple of hours prior! The paperwork was seamless and didn't take but a few minutes! The facility is very clean, and secure.
Recommended: Yes
Bryce Evans
Feb 04, 2019
Quick and easy
Got in and got out with the process. Friendly and accommodating. Reasonable pricing.
Recommended: Yes
Tim
Dec 08, 2018
Texas Bear Creek Storage is the place to store your stuff
Facility is clean and very organized. The manager (Bill) is professional and courteous. He is very accommodating and I was really impressed with him and the facility. I highly recommend Texas Bear Creek Storage.
Recommended: Yes
Kimberly
Oct 22, 2018
The manager was a great guy. He called just like spare foot said he would.
The manager was a great guy. He called just like spare foot said he would. Contract was easy and fast.
Recommended: Yes
Stephanie
Oct 04, 2018
Highly recommended
The Manager is amazing. Easy acesss. Friendly and caring service. Clean property. Best prices. Didn’t find any that beat the price I paid for my storage. Highly recommend!!!!
Recommended: Yes
NJWilson
Aug 31, 2018
I was in a bind needing storage after hours
I just got out of my lease I'm in the middle of closing on a contract to get a house but that's being delayed so needing to get out of my residency I packed up everything got in the truck and drove too close to the area the house and did not have storage planned and the guy at Texas Bear Creek storage let me in almost it midnight opened up a unit for me and got all the paperwork done in just a few minutes. Now all my belongings are safe and sound. Thanks to the nice Australian guy.
Recommended: Yes
Rodney Dickens
Feb 13, 2018
safe place to put the r.v.
I feel the place is very safe, parking the r.v. a little tight, would prefer marked lines, where the r.v. are so the person next to you, does not get too close,
Recommended: Yes
Jeff jorgensen
Feb 08, 2018
Great service
Always helpful and courteous fair pricing
Recommended: Yes
Mike Gray
Jan 14, 2018
Great storage place!
Bear Creek is a nice storage facility the place is secure, clean, well lit and Bill the onsite manager is very helpful and friendly. I would recommend to anyone needing a great storage facility.
Recommended: Yes
Teresa White
Jan 14, 2018
Good storage if you have things that will not melt in the Texas heat.
Our storage unit was less than $100 when we first signed up for a unit which was much cheaper than competitor units. Unfortunately, we did not think about how hot the unit would get during the Texas summer and some of our wooden furniture experienced melting of glued components which made the furniture fall apart. Also, you should consider only storing items in plastic containers as all of our boxes had a generous deposit of mouse scat in them.
Recommended: Yes
Tonya Couser
Jan 13, 2018
Awesome storage facility, with friendly staff.
Very clean, well maintained. Never had any issues and when credit card expired, got a call to remind me to update.
Recommended: Yes
Melissa Gray
Jan 12, 2018
24 hour access
Nice, friendly guy working the desk!
Recommended: Yes
John Flowers
Jan 12, 2018
no complaints at this time
I rent a small unit for a few lawn care items. I stop and pick these items up when I am on the way to do landscape jobs at Canyon Lake. I think for a small unit 5 X 8, what I pay it is a little high, but the location does have a security gate, a manager on site, easy in and out, and the location is clean. Manager also drives around to check the doors to see if there was an burglaries during the night.
Recommended: Yes
Brian Schlameus
Jan 12, 2018
Convenient and friendly
Like my items secure and safe. Had my storage since 2013 and have like them ever since.
Recommended: Yes