Brenda
Feb 04, 2024
Can’t ever get access to cart
Manager wasn’t available to give key for cart
Recommended: No
Contessa ramos
Oct 17, 2023
Friendly, patient and understanding
Helpful, friendly and understanding ( when I accidentally switched locks ,they were patient and cool about it .I really appreciate that and them
Recommended: Yes
William Clay
Jan 18, 2023
Fast, Easy, Efficient
Fast and Easy, Efficient. No issues.
Recommended: Yes
Diane Gauthier
Sep 09, 2022
Easy to rent
I was able to get what I wanted easily by chatting with a person on the phone....NO MACHINE!!! The facility was very clean and the in-person help was able to take care of things at the last minute for me ON A SUNDAY/HOLIDAY weekend. I appreciate the availability of the people running this storage facility.
Recommended: Yes
Elizabeth N.
Jul 30, 2022
Great staff and facility
Nicole the manager is amazing, she helped me with the whole process. I had issues with a previous facility and she made the transition very smooth and dealt with the manager at the other facility. The whole place is very clean and secure.
Recommended: Yes
Millibeth Rowe
Feb 21, 2021
Nightmare finding unit
The reservation process was easy. Finding my unit was a nightmare. No one in the office, a map to my unit was not available, I called the 800 # several times only to be transferred to a voicemail. The information I received stated Building A1400. Building A had units up to 1100. Finally, an employee walked up and told us the unit was in building B. Very much a waste of my time.
Recommended: Yes
Larry Cline
Jan 12, 2021
Property Location- 29156
Property Location- 29156. Nicole was absolutely AWESOME! Very professional, knowledgeable and a pleasure to work with. I give Nicole a 10 star rating instead of a 5 star!!!!!
My experience was excellent!
Thank you Nicole!
Recommended: Yes
Pablo Zamudio
May 04, 2020
Set up with quick and easy
Set up with quick and easy, staff was friendly and knowledgeable, I would recommend Public Storage to my friends and family
Recommended: Yes
Megan
Apr 21, 2020
Great experience
Everything was easy and smooth. Great experience.
Recommended: Yes
James Layton
Apr 14, 2020
Great service and Great Price
Great service and Great Price
Recommended: Yes
Jessicka Sweet
Jan 07, 2020
5 Stars
I like the security, cleanliness, price & how helpful the employees were when we moved in to our unit
Recommended: Yes
Robert Escamilla
Dec 05, 2019
The manager was most helpful and really...
The manager was most helpful and really knows her business. It was a very smooth transition
Recommended: Yes
Jennifer Giles
Oct 21, 2019
Nicole was very professional &...
Nicole was very professional & friendly. I signed up on line so she just had to finalize the contract.
Recommended: Yes
Cassie Blackburn
Sep 14, 2019
great customer service
Jon and Nicole were amazing in working with us. They helped us to save money and were super friendly and understanding with my small child being there with me while I was finishing up paperwork.
Recommended: Yes
Nancy Gonzalez
Sep 11, 2019
Friendly
Friendly, helpful staff; clean accessible units; reasonable hours. Overall, easy to use.
Recommended: Yes
Cory Widener
Jun 28, 2019
Nothing wrong with the facility
Nothing wrong with the facility. Employees are nice and helpful. I have no regrets.
Recommended: Yes
Leta Green
Jun 11, 2019
The carts need to be unlocked when open
The carts need to be unlocked when open
Recommended: Yes
None
May 22, 2019
Buyer Beware - Hidden Costs and Fees
There are a lot of hidden costs when you sign up. There is no such thing as $1 for the first month. I do not like that rent is due the 1st of the month and I had to pay prorated amount. I don't see myself renting from Public Storage after my month is up.
Recommended: Yes
Karen Meredith
May 06, 2019
Very professional staff and clean...
Very professional staff and clean storage space
Recommended: Yes
Margaret Slusarz
Mar 19, 2019
Nicole made me feel very welcome and...
Nicole made me feel very welcome and right where my stuff should be. Amazing and friendly staff.
Recommended: Yes
Pam Starnes
Feb 11, 2019
Best experience and treatment ever!
Best experience and treatment ever!
Recommended: Yes
itiswhatitis
Jan 05, 2019
Not terrible
The staff was great, the facility was great, the fact that I only used a week and paid for a month and a week was not great.
Recommended: Yes
Barry George
Sep 05, 2018
Staff is very friendly
Staff is very friendly, and knowledgeable...
Recommended: Yes
Knikki P
May 01, 2018
Everybody was so friendly and helpful...
Everybody was so friendly and helpful and we checked out several different markers and till we found the perfect one it was an awesome experience better than some of the experiences we have had back in Washington
Recommended: Yes
Michael Schneider
Feb 28, 2018
Enjoy the location and ease of this facility!
Enjoy the location and ease which I can use the facility. The staff was courteous and extremely helpful. The only small recommendation I would have would be to have a few more carts available!
Recommended: Yes
Stephanie Pierson
May 27, 2017
Love the building just dont like the ...
Love the building just dont like the location of the key pads or I was told I had to use a a disk lock when I have seen other locks used and the hrs need to be extended. Other then those little things its a good
Recommended: Yes
Laura Kilpatrick
May 22, 2017
Courtney Stewart was so personable and helpful. A delightful young lady
Recommended: Yes
John Carter
Apr 21, 2017
Friendly, helpful employees. Regular guy (not sure his name :( ) knows me by name. Patrick was very helpful today as well.
Recommended: Yes
Darren Yarbrough
Apr 13, 2017
Great team! Jennifer and Jason are super fantastic. Best place to safely, securely store your belongings.
Recommended: Yes
Danny
Mar 28, 2017
great service
Amazing service and people
Recommended: Yes
Maria Nieto
Mar 12, 2017
Andrea Jason provided excellent service. The storage unit was clean. Location was perfect. Overall, I am very satisfied with service and convenience at this location.
Recommended: Yes
Jennifer Garcia
Mar 08, 2017
Awesome quick no hidden fees
I walked in he asked what I would be storaing found the best fit for me at a great price
Recommended: Yes
June O. Chapman
Oct 15, 2016
Navigating your web site was easy and it saved me some money. Your employees where very informative and knowledgeable in considering different locations that might better serve me. I did lock myself out of my unit as I let time get away from me. Posting the hours of gate and elevator operation could be helpful. The facility is clean and I feel very safe to keep my belongings there. Doing a great job, thank you
Recommended: Yes
Russell Legros
Sep 06, 2016
nice people to work with,clean,safe
people how cere
Recommended: Yes
Brooke Pastrano
Jul 05, 2016
keep coming back
There are several locations near me and I had to get a third unit, obviously I stayed because the employees are friendly and they always remember who you are!
Recommended: Yes
Ben Saunders
May 10, 2016
Jason and Tina two things up!!
Jason and Tina both were wonderful help the day I went to get my second storage unit. After going through a rough time in my life they were there with wonderful advice and superb customer service. If I ever need another storage there is no doubt in my mind I will be taking my business right back to them.
Recommended: Yes
Dennis Wall
Oct 13, 2015
Public Storage Rocks!
The Piblic Storage personnel are professional & courteous. The storage units are clean, safe & secure. And the climate control environment is s must-have in the Texas weather conditions! Thanks for your customer concern. Rock On!!!
Recommended: Yes
Santos Tejeda
Mar 17, 2015
it's okay to have
I got it a week ago a dont now
Recommended: Yes
A Wilson
Mar 06, 2015
need more staff
Need more staff at this location. Have been stuck outside office several times waiting on someone to return. I would understand if it were a mom and pop shop but its not.
Recommended: Yes
Melissa Mccann
Mar 03, 2015
Good quick service
Just moved back to Texas from Ohio & needed a place to store a few things until my apartment was ready. The guy at the desk was very nice & made sure I was comfortable with my unit. Definitely made me a public storage fan.
Recommended: Yes
Mary Liggett
Feb 14, 2015
Not Perfect, but very good
I appreciate the friendliness of your place. And I especially appreciate the use of your dollys to transport my stuff to my upstairs (up-elevator, thankfully) storage room. I was once forgotten and almost locked in. There was a lot of activity for the 2 ladies there, but I was able to contact them by phone and they came and got me! I have had lots of good experiences there. Thank you!
Recommended: Yes
Anthony Smith
Dec 23, 2014
Commercial can be misleading but otherwise good experience
Everything was excellent but I feel the $1 move in misleading. I figure a month as thirty days, but if you rent say on the 25th, you only get five days. The only way you get thirty days is if you rent on the 1st of the month. Any time after that and you will owe a prorated payment. When you need storage you need it now, which can be any day of the month.
Recommended: Yes
Layle Dees
Nov 17, 2014
Great Customer Service!
They helped make the end of a very difficult move, very easy!
Recommended: Yes
David Blankenship
Sep 17, 2014
Excellent Customer Service
The first thing you notice about this storage facility is how very clean it is maintained. The customer Service was excellent. The contract guidelines were explained very well and we got a great monthly Rate. The storage units are very secure and the access hours are very accommodating.
Recommended: Yes
Iva Roberts
Sep 16, 2014
Yes! Public Storage is where you want to be when you need to move out and store a few things!
My husband and I had a very good experience with Public Storage. We had to have our floors refinished and needed a place to put our furniture for a couple of weeks. We were able to rent a unit for $1.00 plus a processing fee. The property was clean and the manager was very professional and courteous.
Recommended: Yes
