Deborah Jolly
Dec 08, 2024
Good experience
Josh was very patient with me setting up the account and showing several units to meet my needs!
Recommended: Yes
Rick
Nov 18, 2024
Excellent experieince
Easy process to get started and move-in
Recommended: Yes
Jill
Nov 10, 2024
Great Facility
Really like the ability to park inside
Recommended: Yes
Kevin Dickens
Nov 05, 2024
Not well organized
The actual storage place was further than expected. They didn’t give good directions for which building I needed. Ended up moving boxes in the pouring rain. Also the gate wouldn’t open for my car so my stuff is unlocked presently
Recommended: No
Sherri Tuft
Aug 17, 2024
The elevators didn't work when I tried to move into my 3rd for unit.
It was much hotter than I expected for a climate controlled storage building. It is so hot here in Texas, so I spent the extra money on a climate controlled unit. But, I was very disappointed when I got to my new unit to unload my first load and it was so hot inside the main building. Then, we got to elevator #1, and it wasn't working. Bit, there was no sign anywhere to tell us that. We looked at the map and found elevator #2, further away from the entrance, but it wasn't working either. We finally found a repair man who had to use his special passcode to let us up and down to the 3rd floor for each load to and from our truck outside. So, our first day was much longer and hotter than it should have been. The price is good, but you get what you pay for, I guess.
Recommended: Yes
Oriana
Feb 10, 2024
Easy move
Easy move. The online process was great
Recommended: Yes
態整
Jan 29, 2024
Easy to arrange
Selling our house, moving, and getting divorced all of the same time is a lot, but Public Storage made it easy for me to sign up online, Find exactly what I needed, and pay for it without having to go to the office. When we arrived, it was ready to go. Our lock was inside And we could start filling up our unit.
Recommended: Yes
態整
Jan 29, 2024
Clean building, friendly staff
The staff made it easy for me to rent a space. The online service was exceptional as well. When we were walked to the building to see our space, the buildings were clean from top to bottom. Highly recommend.
Recommended: Yes
Adam
Dec 24, 2023
Exceptional storage experience
I recently had the opportunity to utilize Public Storage in Prosper, TX, and I must say that my experience was exceptional. From the moment I entered their facility, I was greeted by friendly and knowledgeable staff who made the whole process easy and stress-free.
The facility itself is well-maintained and clean, with a secure access system that gave me peace of mind. I was also impressed by the range of storage unit sizes available, which catered to various storage needs. Whether you are looking for a small unit to store a few boxes or a larger space to accommodate furniture and other items, they have options to fit your requirements.
The renting process was efficient, and the staff guided me through all the necessary paperwork, ensuring that I understood everything before moving forward. They took the time to answer all my questions and even offered suggestions for packing and organizing my belongings.
I appreciated the 24/7 accessibility to my storage unit, allowing me to easily access my belongings whenever I needed them. The facility's well-lit corridors and security cameras added an extra layer of security and made me feel safe during my visits.
One thing that stood out to me was the climate control system in place. It was great to know that my belongings were protected from extreme temperatures and humidity, which can be a concern in Texas. The climate control feature also prevented any potential damage to sensitive items.
Lastly, I found the pricing to be reasonable and competitive compared to other storage facilities in the area. Public Storage offers flexible month-to-month leasing options, which suited my needs perfectly.
Overall, I highly recommend Public Storage in Prosper, TX, for anyone in need of a reliable and trustworthy storage solution. Their friendly staff, well-maintained facility, and range of storage options make them a top choice.
Recommended: Yes
Jasmine Hudson
Dec 14, 2023
Affordable and reliable
Clean and clear, there were dolly available for moving and easy to find unit
Recommended: Yes
Derrick Thomas Jr
May 21, 2023
Unit not ready for move in.
Unable to access the unit for move-in. It had a lock on the unit when it was paid for. Could not reach a physical person to unlock.
Recommended: Yes
Nicole Love
Feb 27, 2023
Reserved with ease
I love the process and actual move in was extremely efficient, zero issues.
Recommended: Yes
chris miles
Feb 22, 2023
Got locked in on the first time using the storage
Got locked in and had no help from the storage staff and had to figure out how to get out. The remote team had no way to open the exit door so I had to back out of the entrance door.
Recommended: No
Tafadzwa Musarafu
Feb 13, 2023
Great service and clean , safe environment
I would recommend it to friends. I will continue to use the facility. The pricing is value for your money
Recommended: Yes
Carl Aquino
Dec 09, 2022
Easy access and very clean
Location has easy access from the main road, storage is quite large and climate control is perfect
Recommended: Yes
Christine Preston
Sep 18, 2022
Sesmless
No issues whatsoever. Highly recommend
Recommended: Yes
Susie Grant
Aug 22, 2022
Clean and convenient facility
Everything was great! Super clean place.
Recommended: Yes
RAJU PS
Aug 08, 2022
Nice clean location for storage in Prosper, TX
The storage facility from Public Storage is very clean, contactless and high on ease of use. It's fully automated, and with your access code, you can enter at any time. There are dollies to shift your stuff into the storage space assigned for you.
The facility is short staffed, so I was not able to view the storage space prior to my move-in schedule and estimate if I needed a bigger one.
Recommended: Yes
Ed Muñiz
Aug 03, 2022
Easy to use
Great place and great location
Recommended: Yes
M Bryson
Jul 18, 2022
Very clean, climate controlled, great price, and friendly staff.
This place is very nice. Great place at a great price!
Recommended: Yes
Ron Jones
Jul 04, 2022
Nice facility!
Staff was very kind & helpful!
Recommended: Yes
Unique
Jun 27, 2022
Definitely recommend
Great desk lady. Super helpful. Nice and clean.
Recommended: Yes
Jason primm
Jun 01, 2022
Very nice
Easy to move in climate controlled
Recommended: Yes
Lawrence Lasky
May 17, 2022
Tish, Becky & Ben were Awesome! 1st Class Service.
Your staff was outstanding from check-in to setting up the unit to follow up, excellent in every way. They all deserve a raise!
Recommended: Yes
Zohreh Rangel
May 07, 2022
It was great experience with manager so helpful
Manger is out standing with professionalism and courteous
Recommended: Yes
Layton perry
May 04, 2022
Best storage I have ever rented!!
Great facility with excellent customer service. I will definitely recommend!
Recommended: Yes
Rachel Africh
Apr 02, 2022
Super easy and cost-effective
Terrific facility and friendly staff. Easy move in!
Recommended: Yes
Obi
Mar 03, 2022
Great deal.
Most affordable storage around. Seems secure.
Recommended: Yes
Wesam Mitchell
Feb 28, 2022
Awesome customer service
The sweet lady helped me there she was just amazing and very friendly. I wished I can remember her name. But I can say she is short like me and has a short dark hair. She was there on Saturday. Thank you again
Recommended: Yes
Olliptus
Jan 31, 2022
It is very easy to find and use and is very affordable
Very affordable and is very secured and spacious!
Recommended: Yes
Farrah Hoffman
Dec 15, 2021
Unit
Everyone at public storage was so nice and helpful and super clean. Highly recommend storing your items at this facility.
Recommended: Yes
