扉
Apr 03, 2024
Easy and seamless move in.
Easy and seamless move in. Thank you.
Recommended: Yes
Rianna M
Mar 30, 2023
Best in town
Pricing and size couldn’t be any better!
Recommended: Yes
suzette
Apr 13, 2021
Staff was very friendly and helpful and I got a great price!
The customer service was wonderful and the staff was very friendly and helpful would highly recommend!
Recommended: Yes
Alyssa A
Mar 29, 2021
Awesome
Easy and fast move in. Great price!
Recommended: Yes
Shaun R.
Mar 29, 2021
Wonderful!
I have no complaints. Everything was outstanding from the easy access via my mobile phone to locating my storage.
Recommended: Yes
Iqbal
Dec 24, 2020
潇摯
Over all good prices, Desk lady is so nice and friendly
Recommended: Yes
Julianna
May 10, 2020
Great!
Denise was great, price was kind of high but great service.
Recommended: Yes
Yolanda Perez
Mar 03, 2020
Trust and peace of mind
Needing to store many personal belonging because of a move,I enlisted the aid of a public storage employee to get feedback on what size unit needed for my items. The employee was extremely understanding,courteous and helpful with pertinent information both vocal and visual. The employee personified both skill and empathy and gained my trust. I rented my unit and left with the peace of mind that my needs were met and my items would be secure until i need to retrieve them.
Recommended: Yes
ELIJAH
Feb 12, 2020
Great customer service
Britney was very polite and amicable. Moving is stressful and she was able to make acquiring a storage unit into a walk in the park. The facility was clean and not too hard to navigate. The prices were great and the promotions they put on made it even better
Recommended: Yes
Mario Avalos
Dec 13, 2019
Good service and well maintained
Public storage has always had clean units good security and good access hours. Ive used them in Austin and here in San Antonio. The 281 near hollywood park location is perfect for my needs.
And the staff there were great. Cant go wrong with public storage. My cost for leasing my unit was super good.
Recommended: Yes
Suazanne Giron
Nov 07, 2019
Brittany was the property manager on...
Brittany was the property manager on duty at the time and she was amazing. So helpful and knowledgeable I could not have asked for a better experience.
Recommended: Yes
Karla Perales
Apr 25, 2019
Bayiles
Great customer service
Recommended: Yes
Sandra Jenkins
Apr 15, 2019
This was my 1st time renting a storage...
This was my 1st time renting a storage unit and Denise made the experience extremely easy! She was very kind and helpful. I'll definitely recommend their service to anyone. And if I ever need storage again, I'd definitely come back.
Recommended: Yes
Jeffrey Hefner
Apr 08, 2019
public storage
Denise was very very helpful
Recommended: Yes
Donna Mclaughlin
Mar 11, 2019
great service and facility!
great service and facility!
Recommended: Yes
Adrian Nimchan
Mar 06, 2019
Excellent assistance & customer...
Excellent assistance & customer service! Couldn't be happier!
Recommended: Yes
Samantha Deas
Oct 12, 2018
Everyone was very helpful and answered...
Everyone was very helpful and answered all my questions. I left extremely happy and satisfied.
Recommended: Yes
Carolyn Garza
Jun 28, 2018
Excellent and professional service.
Excellent and professional service.
Recommended: Yes
Tim Exiner
Aug 24, 2017
I made a reservation two weeks ahead of ...
I made a reservation two weeks ahead of time. At no point was it clear that I would need insurance. I think this is a underhanded move. I get ready to move in and I'm told I need insurance. The stuff I placed in storage isn't worth 3k. Now I have an extra 11 dollars a month to bill. I understand I can get it from other place, I'm leaving the country for a year and don't have time. I feel it was a underhand move almost deceptive ( I mean really how many to you pay on) if i would have know I would have kept shopping for a unit or insurance. It sucks cause employees were awesome that just screwed up the whole experience.
Recommended: Yes
Gymrat 1985
Jul 02, 2017
I had a wonderful experience here. Karina that works at the front desk was very professional, courteous & extremely helpful. She made my moving transition easier for me. If i ever need another storage unit in the future I will come back to public storage!
Recommended: Yes
Justin French
Jun 27, 2017
Karina was super helpful and friendly!! Great customer service!
Recommended: Yes
Luis E Andrade
May 25, 2017
Great service
Great service, good price, convenient storage location.
Recommended: Yes
Roman Ramos
May 07, 2017
Felicia was super helpful today and I look forward to doing business in the future with public storage.
Recommended: Yes
Roy King
Apr 11, 2017
Feedback - Inconsistencies in What's Available
For the most part I had a very good experience. The folks I worked with were courteous and helpful, however, there were some inconsistencies in what different employees told me which made me feel I had been "tricked". I rented two units on two separate occasions within a week of each other. When I rented the first unit I was told I had no choice but to take the Public Storage insurance. When I rented the second, I was told if I produced a written copy of my renter's insurance policy that the insurance would be waived and I wouldn't have to pay for the offered insurance. When I rented the first unit, I was told I could not get the promotion because it was not available for the unit I got (10x30). When I rented the second unit (10x15), I got the promotion but in the course of the conversation was told that I could have gotten 50% off the first, but they wouldn't give it to me now. I'm pleased with the units I have and I feel my stuff is safe where it is. I just thought folks should get their stories straight. I walked away feeling like I had been tricked. Not a good feeling to give your customers.
Recommended: Yes
Sylvia Robinson
Mar 16, 2017
Phil was a great help. Made the process painless. Highly recommend this location.
Recommended: Yes
Nikki Reyna
Feb 08, 2017
Awesome !! Melissa was wonderful and very informative! Thomas shopped for me and gave me the best quote and deal... storage units are clean and staff is extremely professional ! Highly recommended!
Recommended: Yes
Craig Weatherby
Sep 21, 2016
Very Helpful
Everyone at Public Storage has been very helpful in taking care of my requests and concerns. They have gone above my expectations for customer service. Many thanks to those handling my situation.
Recommended: Yes
David Lerma
Aug 25, 2016
Great
Simple efficient was happy with experience.
Recommended: Yes
Tomas Hernandez
Jul 21, 2016
Great space great price
My wife and I needed storage but it was always very expensive for the amount of space we needed to place our things, lucky my wife (the brilliant researcher) found this place out and we got a great starting deal and affordable monthly prices
Recommended: Yes
Shelley Hartley
Jan 16, 2015
always great
Everyone at the location has been so helpful. Glad to have a trusted storage facility to meet my needs
Recommended: Yes
Ryan Madsen
Aug 12, 2014
You have been great
You have been great and we haven't had any issues.
Recommended: Yes
