Public Storage - San Antonio - 555 W Sunset Road

555 W Sunset Road
San Antonio, TX 78216
29 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$21.00 - $172.00
Available Units: Show All
3' x 4' Locker

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $21.00
per month
$27.00
No CC Required
Reserve
3' x 5' Locker

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $26.00
per month
$35.00
No CC Required
Reserve
5' x 5' Unit

Swing door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $28.00
per month
$37.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $32.00
per month
$46.00
No CC Required
Reserve
10' x 10' Unit

Swing door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $66.00
per month
$97.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $98.00
per month
$130.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $124.00
per month
$165.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $125.00
per month
$167.00
No CC Required
Reserve
10' x 25' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $172.00
per month
$229.00
No CC Required
Reserve
10' x 30' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $167.00
per month
$223.00
No CC Required
Reserve

About

Features

  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Nearby Storage Facilities
Garden Ridge Mini Storage
23995 Bat Cave Road San Antonio, TX 78266 San Antonio TX 78266 | 14.50 miles away
View Facility
A-AAA Key Mini Storage - Alamo Ranch
11707 Culebra Road San Antonio, TX 78254 San Antonio TX 78254 | 14.80 miles away
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Extra Space Storage - 8839 - San Antonio...
5611 Lone Star Parkway San Antonio, TX 78253 San Antonio TX 78253 | 14.90 miles away
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37 410 Self Storage - CRPM
10347 South U.S. Highway 181 San Antonio, TX 78223 San Antonio TX 78223 | 15.00 miles away
View Facility

Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - San Antonio - 555 W Sunset Road at 555 W Sunset Road?
On a scale of 1-5 the Public Storage - San Antonio - 555 W Sunset Road at 555 W Sunset Road receives 4.5 out of 5 stars based on 29 reviews.
Does Public Storage - San Antonio - 555 W Sunset Road at 555 W Sunset Road offer climate Control Storage?
No there aren’t any options for climate control storage units at the Public Storage - San Antonio - 555 W Sunset Road at 555 W Sunset Road.
What is the cheapest storage unit option at the Public Storage - San Antonio - 555 W Sunset Road at 555 W Sunset Road?
The cheapest storage unit option is $21.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - San Antonio - 555 W Sunset Road fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - San Antonio - 555 W Sunset Road?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - San Antonio - 555 W Sunset Road?
Yes, there are moving supplies available for sale at Public Storage - San Antonio - 555 W Sunset Road
What type of payments are accepted at Public Storage - San Antonio - 555 W Sunset Road?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - San Antonio - 555 W Sunset Road?
No, handcarts are not available.
Is there a military discount at Public Storage - San Antonio - 555 W Sunset Road and if so how much?
No.
Is there an elevator at the Public Storage - San Antonio - 555 W Sunset Road?
No, there isn't an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 29 reviews
Christopher Nov 03, 2021

Seems average

Average storage site, seems a bit expensive, good customer service though.

Recommended: Yes

Kristina Rodriguez Nov 02, 2021

Poorly maintained but fees raised ever 4 months

I have had nothing but trouble since I rented in March. First they canceled my reservation. So I had to pay $42 more a month , then the raised my rent in July. Then the faculty is poorly maintained. Gate is broken often. Drain pipes missing for 8 months and this week the gate has been open and unsecured for 10 days. Talked to management and nothing ever.

Recommended: No

Kristina G Rodriguez Mar 09, 2021

Complicated but complete

I have never rented a unit before. When I went looking I found 2 unit with different price due to location. On move in day I learned my reservation got canceled. I was angry, but this location so so convenient I went looking for a unit there again the next day. The price that was originally in my budget now was a smaller size. But I did e rental so that I would not be canceled again. When I went to move in and look at the unit I realized this was not going to work for me and I needed a larger size. Jeanette was great, she did everything she could and it was complicated to get me into a larger unit.

Recommended: Yes

Gregory Maggard Jul 29, 2019

Outstanding experience....quick and...

Outstanding experience....quick and easy.

Recommended: Yes

Aimee Irby May 13, 2019

Everything was great

Everything was great, but I didn't like having to purchase insurance. That should be disclosed online as part of the cost instead of being a surprise add on at move in time.

Recommended: Yes

Mrs.T K Sorgen Mar 19, 2019

Tom was wonderful

Tom was wonderful, He helped me and was very nice and knowledgeable and caring. great person and great place. I will recommend this company to anyone. Mrs T K Sorgen

Recommended: Yes

Margarita Warren Mar 18, 2019

It was very efficient- he answered all...

It was very efficient- he answered all my questions and helped me decide which size of storage I really needed.

Recommended: Yes

Erika Romero Jan 04, 2019

Good location

Good location, easy reservation, great price, and a safe place.

Recommended: Yes

Stephanie Awbrey Dec 19, 2018

Love this place

Super helpful and kind!!!

Recommended: Yes

ALISA LOPEZ Jun 10, 2018

Customer service was great very nice

Customer service was great very nice, informative offer to look up other options at other nearby locations....

Recommended: Yes

Jose Ramirez May 30, 2018

Very good service and helpful.

Very good service and helpful.

Recommended: Yes

David Apr 05, 2018

Staff was excellent!

I have only interacted with staff to reserve a unit. It was fast, easy and the staff was very nice and professional. They excelled at customer interaction and were very knowledgeable.

Recommended: Yes

Anne Moore Mar 01, 2018

I HAD EXCELLENT CUSTOMER SERVICE FROM...

I HAD EXCELLENT CUSTOMER SERVICE FROM BOTH TOM AND ALEX WHEN I SPOKE TO TOM ABOUT HOW TO RENT A STORAGE ROOM HE MADE SURE I KNEW EVERYTHING FROM THE COST TO WHEN I NEED TO GIVE MY NOTICE TO VACATE THE STORAGE ROOM. WHEN I SHOWED UP ON SUNDAY ALEX WAS GREAT HE MADE SURE I KNEW HOW MUCH TO PAY, AND HE MADE SURE I KNEW MY GATE CODE AND HOW LOCK AND UNLOCK MY STORAGE DOOR. YOU SHOULD BE VERY PROUD TO HAVE TWO EXCELLENT EMPLOYEES WORKING FOR YOUR COMPANY

Recommended: Yes

Damien Smith Jul 11, 2017

The best in town

The best in town

Recommended: Yes

Rob Heard Jun 28, 2017

Great service and always helpful, for sure get you the unit size you need, no more no less.

Recommended: Yes

Rachel May 03, 2017

Tom was so wonderful to work with. He is always thinking of ways to help his customers. You are awesome Tom!!!!! Thank you for great customer service.

Recommended: Yes

Albert Hernandez Apr 27, 2017

Very clean,good services and very reasonable prices

Recommended: Yes

Amanda Castro Feb 08, 2017

CLEAN!! Aisles are too tight for a 26ft truck. No leaks, no bugs. If i ever want another storage unit, i will return here.

Recommended: Yes

Sarah Canez Dec 07, 2016

excellent

Was excellent!

Recommended: Yes

Mary Jo Nov 28, 2016

This is my 2nd time using Public Storage, and again I am pleased. Alex at this location gives 5-star service. After showing him pictures of what I would store, together we decided I should rent a bigger unit and I am glad I did. And because I booked online Alex gave me the online rate when I upgraded at the office. I had considered renting a 2nd smaller unit, too, if the first was too small. Alex let me know I save money by renting one larger unit rather than two smaller ones. Thanks Alex!

Recommended: Yes

Christina Valdez Jul 19, 2016

Great service!

Great customer service.

Recommended: Yes

Cecilia Pena Jan 07, 2016

Gracias

Helpful, Clean, Informative, Secure, Easy, and Pleasant is a few words to explain my visit to the storage unit office.

Recommended: Yes

Daniel Garcia Nov 17, 2015

Friendly staff and great prices

I had a super easy time getting a unit. The staff member (Alex) was very friendly and explained everything very well. I stopped by later to get some things and he remembered name.

Recommended: Yes

BG Sep 16, 2015

Great Service, Convenient location

Our sales/rental agent was extremely helpful, great service - helped us find just the right size storage unit in a polite, efficient way that was a pleasure. Thank you.

Recommended: Yes

Samuel Lira Nov 16, 2014

Fast and easy sign up.

An email reminder should be sent out that your rent is due. I believe that would be a nice courtesy .

Recommended: Yes

Elizabeth Moreno Sep 05, 2014

Safe and convenient location.

I've been happy with using Public Storage.

Recommended: Yes

Valery Mccollom May 23, 2014

Couldn't Have Chosen A Better Place!

Have had great service from the beginning. I really appreciate the professional, knowledgeable, and friendly service Tom has provided. I could not have picked a better place to store my things.

Recommended: Yes

Adriane Berry May 12, 2014

The customer service is outstanding.

Hello, My first visit at the store was on a very hectic day for me. Upon my arrival I met Tom. His cheerful greeting calmed me immediately. He saw that I was a bit frustrated and gracefully calmed me enough to ensure I understood all the information about my rental and its interity. Oh, I failed to mention that I arrived to the store a few moments before closing, not once did I feel rushed, Tom treated me as if I was his 1st customer of the day. Long story short, I entered the store with a frown and Tom had me leaving with laughter and a smile. By the time I left the store I no longer thought about my frustrated day. Tom also gave a coutesy call about my rental with the same enthusiasm he showed when I made the purchase. Although this is Tom's natural customer service skills, he made me feel as if he remembered me. It is rare you recieve such generousity and great customer service these days such as what Tom portrayed. I hardly ever respond to surveys but It is an honor to do so now. Thank you, Ms. Berry

Recommended: Yes

Anthony Mar 19, 2014

Great Location & Price

The location is the reason I picked this location. It is on my way home from work. The associate was very helpful and extremely nice. He even looked a few other places to see if there was a better rate elsewhere in the city. The price is not bad either.

Recommended: Yes

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