Marcel Pinard
Mar 04, 2024
Easy and spacious
Always somebody who can help you if you needed something
Recommended: Yes
David Guzman
Dec 19, 2023
Very helpful and easy.
I was having trouble getting in to facility because of construction to office being worked on so nobody was on site to help. I called the number there and the gentleman was very patient and helpful and stayed with me on the line while I went through my phone to get information, I never felt rushed by him either. The day was ugly, drizzling rain so I am glad I had his help. I got in, and the place was nice and orderly and impressive.
Recommended: Yes
yablab82
Feb 03, 2022
Good price, great location, great staff support!!!
Super clean, great staff support all at a good price.
Recommended: Yes
David Nicholson
Feb 16, 2021
Staff willing to think outside box to help
Friendly staff, good accessibility, highly recommend
Recommended: Yes
James
Dec 08, 2020
Contactless check in needs work
Nice unit, contact less check in confusing as they put a big plastic lock on unit door telling you to see management, management just tells you pull it off and break it.
Recommended: Yes
Jeanette
Nov 23, 2020
Nice friendly atmosphere
Nice facility .friendly staff
Recommended: Yes
Kori Ashton
Jun 23, 2020
Wonderfully clean and very well...
Wonderfully clean and very well managed. I appreciate the on-site manager always remembering me. It's easy to access off Bandera road and it feels very secure.
Recommended: Yes
Elizabeth Salas
May 22, 2020
Bill was very helpful and made...
Bill was very helpful and made everything super easy.
Recommended: Yes
Kasandra Mathew
May 04, 2020
I had a great experience with public...
I had a great experience with public storage, the gentleman that assisted me was great , it was my first time renting out and he made everything so smooth and fast! Very kind and respectful , I very much enjoyed his customer service!
Recommended: Yes
Jo Anne Castoreno
May 04, 2020
Great experience and price
Great experience and price
Recommended: Yes
Denise
Feb 11, 2020
Fast, courteous and efficient service.
The gentleman who assisted me was very thorough and efficient. He was able to go through a lengthy and detailed process, expeditiously. As I was on an already tight schedule, this was greatly appreciated.
Facility is clean and the layout makes it easy to maneuver the largest U-Haul. Very pleased with everything and would highly recommend.
Recommended: Yes
Santiago Montemayor
Jan 09, 2020
Great competitive prices
Great competitive prices, a staff with a personality, thanks.
Recommended: Yes
Faith Rubin
Dec 24, 2019
Clean
Clean, affordable price. Friendly and very informative staff.
Recommended: Yes
GLH
May 24, 2019
Excellent brief on the rental...
Excellent brief on the rental requirements and clean...
Recommended: Yes
Louis Hajek
Apr 09, 2019
Excellent service and advice would...
Excellent service and advice would highly recommend to anyone looking for storage needs A++
Recommended: Yes
Stephen Zepeda
Apr 06, 2019
Awesome job
Awesome job!!!
Recommended: Yes
Jim Houghtling
Oct 24, 2018
I just rented the space and have yet to...
I just rented the space and have yet to move anything into it, but the people were very helpful to get a proper size. They did not try to jam additional costs down my throat, and actually may have saved me a few dollars
Recommended: Yes
Maria Velasco
Apr 13, 2018
This has been a truly pleasant...
This has been a truly pleasant first-time renting experience for me. Cheri on Bandera Road in Leon Valley was quite friendly, thorough, and very professional. She explained everything I needed to know and answered all my questions patiently. I highly recommend using this facility for anyone's future storage needs!
Recommended: Yes
Pat
Dec 07, 2017
Overall satisfied with customer ...
Overall satisfied with customer service. The only thing is that the deal of one dollar a month should apply to more than one storage unit, as I continue to rent more units for more than one or two months and do not think a fair practice of providing this deal to only the first unit. I am currently looking to rent other storage units at a lower price.
Recommended: Yes
Manmohan Sethi
Jun 23, 2017
It was nice. Very hard to find the location at night.
Recommended: Yes
Marco Alfaro
Jun 02, 2017
Had a pleasant experience with Bill who helped us today. He was great and explained everything with precision. He is friendly and personable and very helpful. Thank you Bill
Recommended: Yes
Katie Gerber
Apr 24, 2017
The facility is just fine. My problem has been the constant rate increase! I'm moving out now only because they have once again sent an increase notice. Now up to $246 a month. Unheard of!
Recommended: Yes
Vivian Edge
Mar 31, 2017
Bill was very friendly and helpful. He went out of his way to make my rental as smooth as possible.
Recommended: Yes
Julie Guzman
Feb 03, 2017
AWSOME SPACE
IM REALLY LIKE MY SPACE AND HOW EASY IT IS TO GET TO MY STORAGE AND OUT . HASLE FREE NO FUSS OR NO TIME WASTED GET TO MY THINGS AND BACK ON THE ROAD.
Recommended: Yes
Customer: Veronica Chavez
Jul 27, 2016
Great place for the price !!
Place is clean convenient and great prices
Recommended: Yes
Angela Dean
Apr 06, 2016
Fantastic Customer Service!
I was there last Saturday (4/2/16) as another location was out of the size storage unit I needed. Both ladies at the counter greeted me with warm smiles and were super helpful. They had me taken care of and on my way in no time. Great experience! I highly recommend this location (Louetta & Halzworth) to everyone.
Recommended: Yes
Paula Tilton
May 13, 2015
no dumpster!? why have to buy a special lock, & mandatory ins. ?
i had an empty box & did not see a dumpster. i finally found one, it was all the way up front by the office, and it was locked. it was not a recycle one. these days there's at least a regular dumpster and a recycle dumpster for customer usage. but not any at all ? lol i was a previous storage cust at this location years ago, & they had a FEW dumpsters. i just think it's odd not to hav access to even ONE dumpster? and frankly, i will find another location w dumpster access next time. the manager sais he ends up having everyone use them. so? ... the trucks will come empty them. are you guys that cheap? we pay alot for our storage fees. that is one less advantage. plus he made us buy a certain type of lock, (even tho i had my own lrg disc padlock) AND made us buy insurance. the sales guy on the phone did not tell me about mandatory ins & mandatory special lock AND talked me into spending more for a larger unit than i originally wanted to spend. So now instead of $99. comes to $135. incl ins. plus the seperate cost of the lock! i should hav done my research. then he (the manager) asked me hurridly what the contents of my storage were? and wrote it down! without telling me why. of course i did not tell him about alot of stuff, valuable stuff, but shouldnt that be between me & the ins co.? why was HE (manager) asking me what i had in there? anyway, next time at diffrent location i will ask these q's 1st. i also asked the manager how many times have the units been broken into, and he avoided answering that question. But i did have a few compliments as well: the place is very clean, he gave me a lighted unit, he was curteous, they had alot supplies i needed & bought, the access gate is easy to use, he set up internet bill pay for me, and they were all very curteous and professional, so i hav nothing against the people, just the hidden costs suprises at the last moment. that's all. just wanted to be honest w my opinion. times are diffrent now. sometimes business is done so diffrent than it was in the past. okay, ty hav good day. bye
Recommended: Yes
Priscilla Gomez
Mar 04, 2015
Excellent and efficient!
The onsite manager (Bill) was so efficient and friendly! He made my experience pleasant!
Recommended: Yes
