Robert T Noonan
Apr 21, 2020
We selected Public Storage primarily on cost.
We selected Public Storage primarily because it offered a very good price for a 10X10 storage area.
We were pleasantly surprised by how efficient the move in process was, and what a great operation they have
Recommended: Yes
Kelvin
Dec 21, 2019
Too many hidden fees
I needed a storage in a hurry with no time to spare. I decided to use PS because of the internet special. Once I arrived, in the process of renting the space, I wad told I could not bring in my own lock, I had to buy a 20.00 lock that doesn't fit anything else but PS doors. Non refundable lock. No time look for anything else, i bought it. Then i got hit with an extra 15.00 insurance fee. While searching for storage, there was no mention of these extra fees. I paid for 2 months after that ill move out. Hopefully to a more up front storage facility
Recommended: No
Betty W.
Oct 08, 2019
I'm going through a rough time and I...
I'm going through a rough time and I needed a storage unit. When I walked into the office I was greeted by a sweet friendly young lady named Pacey. She made me feel very comfortable. She answered all of my questions. I have a unit to store all of my things. Thank you Pacey. I really appreciate you.
Recommended: No
Karen Middlebrook
Aug 19, 2019
Very pleasant and easy experience for...
Very pleasant and easy experience for my first time to rent a storage. Every was so nice and accommodating.
Recommended: Yes
Tina Coleman
Jun 04, 2019
I love my storage and the friendly...
I love my storage and the friendly experience your staff gives I love everything about your company
Recommended: Yes
LB
Apr 24, 2019
Top Notch
Staff was courteous. Facility was clean and secured. Overall experience was great!
Recommended: Yes
Tiffany Brown
Oct 29, 2018
The rep there was very friendly and...
The rep there was very friendly and professional!!
Recommended: Yes
Jose Tejada
Jul 17, 2018
The storage facility is very clean
The storage facility is very clean, easy to access and the employees are very helpful and courteous.
Recommended: Yes
Brandi Rayfield
Jun 05, 2018
Place was clean
Place was clean. Staff was friendly. Very easy process.
Recommended: Yes
Tara Toma
Jun 20, 2017
Great service, and the facility is incredible. Nicole is so easy to work with, and a great help!
Recommended: Yes
Leticia Munoz
Jun 13, 2017
Very nice and clean, great customer service! I would recommend getting a storage at this location. A light was out right in front my storage, she put the work order in right away, and the light was replaced without a problem.
Recommended: Yes
Nicholas Poore
May 11, 2017
Great Staff, well kept space. I have peace of mind knowing my stuff is here.
Recommended: Yes
Hector Patino
May 11, 2017
Nicole took very good care of us very helpful. Thanks you for the awesome service!
Recommended: Yes
Christopher McIntyre
Apr 28, 2017
thanks for all my storage needs. I will be recommending public Storage as they have a high standard in customer service and effienciency that I greatly appreciate.
Recommended: Yes
Natly Frazier
Apr 19, 2016
It's was an awesome experience!!!
It was amazing and they was very helpful!
Recommended: Yes
Jessica T
Apr 06, 2016
Beware of continuous price increases every few months!!
I would rate a 4 or 5 star if it were not for the storage increasing fees about every 6 months just because. This is my 3rd price increase and I've had my storage 1 yr and 6 months. This is bad service and needless to say I will be using service somewhere else by the end of the month.
Recommended: Yes
Katherine Reeves
Aug 12, 2014
LAST MINUTE RENTER DESPERATE FIND A UNIT
INSTEAD OF HAVING TO RUN OFFICE TO OFFICE WHEN I MADE MY FIRST STOP THE NICE LADY INFORMED ME THEY DID NOT HAVE A UNIT FOR ME BUT HELPED ME FIND A UNIT THAT WAS OPENED AT ANOTHER LOCATION AND WHEN I ARRIVED AT THAT LOCATION I FELT LIKE THE RED CARPET WAS ROLLED OUT FOR ME... I RECEIVED OUTSTANDING CUSTOMER SERVICE THAT DAY AND THAT IS WHAT SOLD ME... I AM SURE I COULD HAVE FOUND SOMETHING CHEAPER BUT WHEN YOU SEE ASSOCIATES THAT LIKE THEIR JOB YOU KNOW THAT YOUR ITEMS WILL BE SAFE...
Recommended: Yes
Sally Hunt
May 07, 2014
Great place and Great people
Getting the storage unit was quick and easy. Charity asked just the right questions to get the exact size and location of the storage unit that I needed. I have told everyone that I know what a great storage facility this one is.
Recommended: Yes
John Murrell
Mar 21, 2014
Excellent Follow Up
The facility manager, Charity, was very helpful during the sign up process for the storage unit. She even covered some specific language in the lease, as a "heads up" for the future. Additionally, I spotted an error in the paperwork a couple of weeks after renting a unit and she helped resolve the issue as quickly as she could, with her supervisor's assistance. Once the issue had been resolved, Charity personally called me to explain the course of action that would be followed, to insure that I understood the steps that were to be taken - Excellent Customer Service!
Recommended: Yes
