Rachel Trigo
Nov 06, 2024
Review
Very nice and convenient! Fast booking and availability
Recommended: Yes
Kathy Ghiselli
Mar 17, 2023
Jjhiii
Tara was great in showing us the unit and very nice and pleasant to us
Recommended: Yes
TC Causey
Sep 14, 2022
Move in online was fast and easy !
Love the online move in , I don’t always have time to run over to certain places because my work usually doesn’t coincide but this was great.
Recommended: Yes
JD
Feb 08, 2022
Nothing to complain
Location is great, also customer service was top notch. Unit was fairly priced.
Recommended: Yes
Bill Lang
Nov 08, 2021
Good experience!
Manager was very helpful, detailed and polite!
Recommended: Yes
Carlos
Dec 26, 2020
Nice clean facility
Overall I am happy with the unit. my only complaint Would be the front gate entrance is a little cumbersome to access due to the location.
Recommended: Yes
Roseann
Dec 23, 2020
Good location
Great and friendly staff, quick check in and great pricing.
Recommended: Yes
Jean Joublanc
Aug 04, 2020
already wrote a review
already wrote a review, but to recap, I was amazed at the facility security, and professionalism exhibited by the individuals working at Public Storage.
Recommended: Yes
Annette
May 31, 2020
Very helpful!
Convenient location for us. Fair pricing.
Recommended: Yes
Samad Khan
May 11, 2020
Great experience
Great experience. Nice place friendly staff and service.
Recommended: Yes
Jon Phillips
Mar 21, 2020
I went to my storage unit in the...
I went to my storage unit in the morning and I forgot to slide the bar over before I locked it. Now having all my belongings from my home in Minnesota in there anyone could have taken it. But because of angelicas dedication to the facility she found it to be unlocked and called me so I could get there to locked it up properly. Thank you Angelica
Recommended: Yes
Kelsey Medina
Mar 02, 2020
Angelica was excellent!
Angelica was professional, personable, and knowledgeable. She made everything easy and my experience was wonderful!
Recommended: Yes
B. Tindle
Feb 25, 2020
Excellent customer service
Excellent customer service
Recommended: Yes
Don Andrews
Aug 15, 2019
Clean
Clean, perfect for what I needed. Excellent staff.
Recommended: Yes
Robert Zwink
May 21, 2019
Very knowledgable and friendly...
Very knowledgable and friendly employees.
Recommended: Yes
Neline Gose
Apr 22, 2019
Smooth transition
The move-in went incredibly smooth. Angelica did a wonderful job explaining the process and helped me pick out the supplies i needed for the move. The deals here are a lot better in comparison to others as well. Customer service is impeccable. I went back again for an additional unit to use for business. Tracy helped us a great deal in choosing the right size that we need. Very happy we chose this company and location.
Recommended: Yes
Christi Fulton
Nov 27, 2018
Friendly & I feel like my things are...
Friendly & I feel like my things are safe
Recommended: Yes
Natassia
May 30, 2018
The staff was very patient with all of...
The staff was very patient with all of my questions and very thorough. I was super happy with the summer discount I was able to get so I could get the storage space I needed at an affordable price
Recommended: Yes
Jonathan Carmouche
Jun 11, 2017
I have only been a tenant for a few months and this has been my best experience where the company actually sees the value in the customer. It's a breathe of fresh air because I've witnessed Jackie taking value in building rapport with other customers as well as myself. She is very professional and business oriented. Great Job!
Recommended: Yes
eric sailors
Jun 07, 2017
I spoke with Jackie and she was informative and very very helpful with helping me and my family when in need.
Recommended: Yes
Lisa LeBlanc
May 24, 2017
Disappointed
I have 2 storage units. One in Texas and the other in California. Was only able to get discount for one of them. Frankly disappointed about that. Had I known that I would have gone somewhere else for one of the storage units. I purchased an item in Texas and returned it in California and it was a huge ordeal to get my money back. Your company claims that you are nationwide but your policy is less than supportive in that way. Both locations gave me grief but the invoice never stipulated that the item had to be returned at the location it was purchased at. The sales associate in California went above and beyond to help me. She said that my argument was valid. All of your locations need to be on the same page. Even her training manager would not help me.
Recommended: Yes
Ed Dobies
May 23, 2017
Jackie was extremely courteous and helpful in showing me potential units for rent. She made my experience a pleasure to do business with her and PS.
Recommended: Yes
Amelia Morazan
Apr 12, 2017
The property Manager Jackie, she was very helpful and resourceful at all times. We have been a long term renters and we are very happy about our experience. Location is perfect as there is not much traffic and just right off the Grand parkway tollway. The best customer service I'm a rental facility we have encountered. Thanks Jackie!!
Recommended: Yes
Camren Cornell
Mar 14, 2017
Amazing Experience
The clerk at the desk was very helpful. She was very knowledgeable about everything I asked and I'm glad I chose that location.
Recommended: Yes
Amy leigh
Nov 14, 2016
I have had the unit for about a month Jackie was very helpful and went out of her way to speed the process up as much as possible because I was in a hurry that day. She actually takes the time to get to know people and retains the information gained through conversion. A few weeks after renting the unit I went into the office requesting my gate code she pulled me up and didn't even ask my name or unit number she actually remembered me. She is not your typical going through the motions doing the bare minimum for a paycheck type of gal she personalizes and builds relationships love her
Recommended: Yes
Suzanne Lenfant
Dec 14, 2015
Storage
Easy to make reservation. Helpful front desk. Good experience.
Recommended: Yes
Jerry Davis
Feb 16, 2015
Remarks
I was treated with honesty and respect from Mark at the Kuykendahl and Dowdell location.The only complaint was that there was not enough lighting at night,i came to it at 6:00 one morning and luckily I had a flashlight in the car because there is no lighting on the door with the code box to let you in on building 3,don't know about the other buildings.Other than the lighting everything else was good.
Recommended: Yes
