B Carter
Oct 28, 2024
Storage experience
It's just the begining. Just moved in. The customer service people have been real nice. The place is clean and AC really works well. Happy so far
Recommended: Yes
Jacob
Oct 16, 2024
Great place
Seamless from start to move in.
Recommended: Yes
Amy Maddux
Oct 08, 2024
Affordable
I had no problems, everything was clean and easy to move in
Recommended: Yes
Missy Kittner
Sep 13, 2024
Great storage unit
Easy to rent, easy to use, totally easy! Wonderful unit and significantly less expensive than other storage units in the area.
Recommended: Yes
Sherri Hennig
Aug 19, 2024
Would like to see before rent / have questions so who do I ask
Clean but would like to preview before renting / also have some questions and not sure who to ask. Sometime it is nice to interact with people face-to-face
Recommended: Yes
Gayle Bennett
Apr 29, 2024
Easy Peasy
I'm new to automated check-ins at self storage places so I was a little skeptical. I'm really glad that it was as easy as it is because I'm a senior and sometimes we don't catch on to technology as we would like to. I don't have a bad thing to say about the storage facility or the check in process.
Recommended: Yes
Carrie
Aug 28, 2023
Recommend
Customer service listened to me and offered a unit that would fit my needs at a great price!
Recommended: Yes
Glenda Carter
Aug 17, 2023
Super place
We have rented two spaces while moving. The location was great. It was easy to sign up. I had one clerical issue, but employees very quickly resolved that. Units were clean and easy to get in and out. Very good storage facility.
Recommended: Yes
Logan Linley
Jul 20, 2023
Good.
I am glad that there is enough room for my things.
Recommended: Yes
Cheryl Moran
Jul 11, 2023
Great location!
Super easy to reserve a storage facility!!
Recommended: Yes
Lindsay
May 11, 2023
Convenient sign-up process, but not-so-convenient facilities
Actually renting a unit was really easy and straightforward. However, I'm not overly impressed with the facilities. Only a few days after I moved some things in my unit, there was evidence of mice. Chewed a hole in one of my bags and pooped everywhere. The walls are open to other units, so blocking the gap between the concrete floor and the wall at the back wouldn't do much good. The building always seems to smell like exhaust fumes, probably from the AC. A friend of mine has a sparebox unit at a different location and hers provides wheelie carts so you can move your stuff from your car. This location doesn't, and I rented under the assumption all locations would have the same resources.
Recommended: Yes
態整
Mar 18, 2023
Nice storage
I was impressed by how this storage was run without a person in the office! I have never used a Kiosk to reserve, make payments, etc. The storage I rented was very clean and big which is what I needed.
Recommended: Yes
Jenna Bradley
Mar 09, 2023
great service
super easy to sign up, i signed up the night before we moved in and got a call in the morning setting me up!
Recommended: Yes
Dennis Isbell
Feb 24, 2023
Super clean facility
My only complaint is the lack of a facility map. It would be SO helpful to have some assistance in finding your unit when you check in!
Recommended: Yes
Amber Shotwell
Feb 01, 2023
Really nice and clean
Its a nice and clean space. Very convenient, right off the highway. Only thing is that I'm paying more on a small unit then I was on one a little bit bigger. Other than that its great.
Recommended: Yes
Christina
Nov 26, 2022
Better if carts were somewhere on the property
You should have carts to move stuff into unit, is it a COVID situation
Recommended: Yes
Charlie willingham
Sep 18, 2022
Perfect size for all my junk
Easy to pull up to and unload and climate control is perfect
Recommended: Yes
Charlie Willingham
Aug 29, 2022
Nice place
Easy load and unload,nice climate control
Recommended: Yes
Kathryn E Hale
Aug 14, 2022
Easy to rent
I was not used to not seeing anybody in the office, I had to use the KIOSK to rent a climate-controlled storage and it took me a while to get used to it. Thank you for allowing me to rent a storage to keep my things intact.
Recommended: Yes
Shelley Dunbar
Aug 07, 2022
Super easy process
The process was super easy and you can do it all at the kiosk without talking to anyone ir waiting. The facility is well lit and super clean.
Recommended: Yes
Ketyra Holder
Aug 03, 2022
Good place
Was a hassle working tech system. But once i got someone on the like it was fine. Easy process.
Recommended: Yes
Heather wallace
Aug 02, 2022
Confusing move-in
The move in/rental process was not very clear since no one was actually at the facility when we were moving our rv there. My husband called and they said we just had a reservation, not a rental. However the person on the phone didn’t give any information about how to compete the rental. I called back and completed the rental (payment, etc). My husband had to call back to discuss the parking spot number and again they did not give the information we needed. I called back and was able to get the parking spot corrected. There should be an updated clear procedure for if there is not an employee AT the facility so that we know who to call and what to ask for.
Recommended: Yes
Mitzi Stolarski
Jul 30, 2022
Very happy with the facility!!!!
The unit was 100% clean and move in ready!
Recommended: Yes
Brenda Kapchinski
Jun 23, 2022
Great place
I do wish there was a way to get a map of facility.
Recommended: Yes
Marian Murphy
Jun 07, 2022
Good deal
Good deal. Easy access and the kiosk made it even better I'd recommend it any day to anyone
Recommended: Yes
Gideon
May 31, 2022
Clean and Secure, Self-Serve Storage with a Kiosk.
If there is a detractor it is that there are no live people. I did not realize this when I arrived at the storage with my UHUAL truck and movers in tow; after setting up my reservation over the phone a few days before. It took a flurry of phone calls and wasted time getting access to my unit and completing the reservation process. The first person I talked to admitted they had no idea how to help me with the kiosk. I got hung up on the 2nd time, and the 3rd time I got someone knowledgeable and helpful. We all know CS reps can be hit and miss no matter the company. Although, once inside it is very clean and well maintained with security cameras everywhere. If there was one thing I wished for when I found my unit it would have been that I could have driven inside the air conditioning and pulled the truck up directly in front of my unit as I have seen in other storage facilities. However, overall, I would give them 4-stars and I feel safe about having my things there.
Recommended: Yes
Carol Zaricor
May 17, 2022
Great place for storage
Spare box was a rare find. The process was seemless from answering questions to locking the building. We needed climate control and didn't want to spend a fortune. The building we rented was perfect and the 50% off the first 3 months was and added bonus. I highly recommend.
Recommended: Yes
Nicky
May 15, 2022
No Hassel
The hassel free move in was great! The kiosk check in was great. My only issue is the door to get to my unit, the stopper was too high up and the door kept closing.
Recommended: Yes
j cornell
Apr 22, 2022
clean, safe, and easily accessible
Move into storage was smooth, kiosk interface was easy to use
pleasant experience
Recommended: Yes
Jorge Roas
Feb 27, 2022
Very good place
Is really clean and very good location
Recommended: Yes
Amanda Fulk
Feb 01, 2022
Great Value in our area.
We moved in last week from Lampasas where we had a 5x10 climate controlled for the same price as this 10x10 climate controlled. Great value, cost effective and easy to get started. I would recommend this storage to anyone. Clean, neat, has cameras. Worth the money.
Recommended: Yes
David Hottle
Nov 17, 2021
Clean, easy to access. Secure.
Great facility. Great price. Secure. Climate controlled.
Recommended: Yes
Nate Bobbett
Nov 04, 2021
My storage unit was robbed & Sparebox took no responsibility
ON 11/2/21 five customers (including me) at this location were informed that our units had been broken into. Sparebox advertises the property as "secure" with "24 hour surveillance." Yet somehow thieves were able to breach the fence, get into the climate controlled building, cut our locks and steal thousands of dollars worth of our possessions. I pay for insurance on my unit and was told over the phone by a Sparebox employee in Arizona that I would recuperate the maximum amount of my policy. However, on 11/4/21 I was informed by the insurance company that my loss would NOT be covered. I have a low opinion of this company. They have lost my business.
Recommended: No
Roxanne Guevara
Oct 24, 2021
Love, LOVE вќ¤ IT!!
Place is clean, spacious and easy to get to! Had my personal stuff stored and taken cared of sooo quick! The customer service over the phone was the best! Checked myself in and out of the facility very quickly. There is plenty of space to get around even if there are others moving in. Will definitely recommend anyone to check you out!! Thank you!!
Recommended: Yes
