Ashlie
Sep 25, 2024
Pretty great all around even had an after hours number!
Pretty great all around even had an after hours number I could call to get the help I needed to get into my storage unit!
Recommended: Yes
Jim
May 18, 2024
Quick and easy
I was able to register online, setup payment and complete most of paperwork. Very easy. Staff in the office were very helpful and friendly.
Recommended: Yes
Aldo Sanchez
Jul 01, 2023
Exelent customer service
Was a exceptional service , fast and very helpful
Recommended: Yes
Shirley Christensen
Jun 09, 2023
Easy access
I love the hotel carts to move boxes. Very handy and easy!!!
Recommended: Yes
Sebrina
May 08, 2023
慈灰穹
Super friendly and easy to work with
Recommended: Yes
Taryn Poletti
Apr 27, 2023
Clean affordable professional storage units
Very clean doesn’t even look like a storage unit from the outside. The units are inside and have ac. The pricing is variable for the unit size i got it was definitely a good competitive rate!
Thanks!
Recommended: Yes
Tierni
Feb 26, 2023
Friendly and clean
The ladies in the office were great at helping me get a larger unit than I reserved because I needed more space
Recommended: Yes
Amanda Steed
Jul 29, 2022
Customer service was okay, very unclear on their wording of a refund.
The storage is great and we appreciate the discount. However when we are told to bring a copy of our insurance to them within the next few days to get a refund for their insurance. We expect them to hold up their end of the deal. Instead we get a credit. We don’t even know if we will be there for another month.
At least explain that you’ll be getting a refund back in the form of a credit. That was never mentioned.
Other than that it’s okay so far.
Recommended: Yes
C mcdo
Jul 07, 2022
Clean and affordable storage unit
A clean and affordable storage unit. Would recommend
Recommended: Yes
Jon Alder
Jul 01, 2022
Amazing service, friendly staff, treat you better than family
These guys are hands down the best storage unit we've ever dealt with. ( we buy auctions and deal with a lot of them). The facility is well lit. Virtually spotless ( office and grounds). You feel secure(modern security with alarmed units). And they feel like your with old friends.- Jon Alder
Recommended: Yes
Mitch
Jun 29, 2022
Fair priced and clean storage with friendly service
I was really impressed with this group. The units are clean (I did rent an indoor unit FYI) and they have the best pricing in the area.
Recommended: Yes
Karen L. Griffin
Nov 11, 2021
Everyone was GREAT to work with..
Everyone was fantastic to work with,,. starting with my first call on line talking with Francisco(Fran) then speaking with Randy at Prime Storage.. once I got there they went beyond to help me get settled... right down to getting the combination lock to work. The small unit is perfect for for my needs at this time... and their give away program gave me just what I needed. Extremely happy... now I can get on with relocating and my car is not so full to travel. 5x5 unit was the. bomb
Recommended: Yes
Laura McAllister
Apr 30, 2021
Really nice people and location!
Everybody was super nice and it was relatively easy to find the unit. My only real complaint was the dead mouse in my unit when I went in the first time.
Recommended: Yes
Doraleen
Mar 18, 2021
Very nice people and place, much better price then others
Would recommend Prime storage. Wonderful customer service. Great prices and easy process.
Recommended: Yes
Christopher Sean Ross
Jan 27, 2021
Friendly
This was a simple and easy task to move in as the staff is very helpful!
Recommended: Yes
Mellany Sporl
Jan 24, 2021
Good space and attentive staff.
Great space and the people that work there were very informative and willing to help. Good security and location.
Recommended: Yes
Melody Gonzales
Jan 13, 2021
Great storage area!
This storage facility is clean, professional, organized and safe!
Recommended: Yes
Seth
Jan 02, 2021
Good price for long storage, terrible customer service
Customer service is poor but you get what you pay for. I think almost every storage unit has some maintenance, opening, and insurance fees. So if you’re storing more than 6 months you’ll definitely save. However for me I’m storing 3 months and really did not save a bunch. It did take me over an hour just to get my 5x10 unit. Also using spare foot was a bad idea. Had a bunch of issues using a third party.
Recommended: Yes
Valeri Jessen
Nov 13, 2020
Amazing value and service
It was such an pleasant experience to work with nice helpful people. The unit was clean and well maintained.
Recommended: Yes
Chance
May 21, 2020
Awesome place
Unit lol cation was perfect for my needs
Recommended: Yes
Chance
May 20, 2020
Awesome place
Best location and facilities ive used so far
Recommended: Yes
Cheryl
May 19, 2020
Love it here
This unit was very clean and customer friendly.
Recommended: Yes
Pamela
May 01, 2020
Class act!
The cleanest storage place we've ever seen.
Recommended: Yes
david
Mar 08, 2020
Clean and very professional staff
The staff was very helpful and very friendly. The place was clean and well rub
Recommended: Yes
Jordon Roberts
Feb 03, 2020
Simple, Efficient, and Fair
Got a good-sized clean unit in a convenient location, at a fair price, with a simple and quick check-in process. All I could ask for.
Recommended: Yes
John Hayes
Nov 08, 2019
Easy set up and move in
I was able to handle 90% of the storage unit rental on the phone and online. Move in was smooth and easy, nice facility and people running it.
Recommended: Yes
Tyler
Sep 11, 2019
Great location and good customer service!
This is a great location right off the freeway. I like that there is an access code both going in and out.
One thing I didn't like is they don't prorate the month. So when we are ready to leave we have to be out the day we came in our we lose out on money. However they tell you this before you sign up so you do know what you are getting into!
Recommended: Yes
Melissa
Aug 31, 2019
Really enjoy the staff here.
Friendly and helpful staff made finding my first storage unit easy!
Recommended: Yes
Esther
May 30, 2019
Super clean, great area, friendly staff
I had constant communication with the staff in case I had any questions and the prices are ones you cant beat.
Recommended: Yes
April
May 27, 2019
So far, so great!
Quickly secured a very clean, affordable and easily accessible unit at Prime Storage with Sparefoot’s help! Smooth process and good customer service!
Recommended: Yes
Tauna Isaac
May 02, 2019
We are so happy with our experience at Prime Storage. Friendly and clean!
Our experience with Randy and his wife was amazing. They were so helpful and kind that it made us happy that we chose to use them as our storage place. We almost felt like family after we left and look forward to going back to see them. I did a lot of price checking and comparing before I picked them. The storage unit was clean, well lit, and secure. And the fresh cookies and cold water was appreciated after a long day of packing. We feel safe leaving our items there. Thank you for a great experience.
Recommended: Yes
Kylee
Aug 17, 2018
Great
They were very friendly and helpful. Clean and easy access!
Recommended: Yes
Brian
Jul 24, 2018
GREAT CHECK-IN EXPERIENCE, EXPECIALLY WITH THE SERVICE FOLKS!
SUPER EXPERIENCE. THE SERVICE REPRESENTATIVES WERE VERY HELPFUL AND PATIENT.
Recommended: Yes
Mary E Green
Jun 24, 2018
Great Place to Store
This is a really clean storage facility. Wonderful customer service, friendly and helpful. The front office nicely decorated andvery welcoming. They explain everything before sign. Prices very reasonable. I’ve been to lots of storage places, overpriced, not that clean and not great service. The elevator and carts were really wonderful and made move in very easy and quick.
Recommended: Yes
McKell
Dec 24, 2017
Clean, temperature controlled and reasonably priced.
Just moved in to this unit and love that it is inside and temperature controlled. Wish I would have known before I moved that renters insurance is required. It wasn’t stated online or told to me over the phone when I called about pricing. Friendly staff and well gated
Recommended: Yes
