GOT Storage - Layton

Convenient for my schedule

I needed access at late hours and being able to drive up is a lot better than gaveling to walk down halls. The price is much better than What I was being somewhere else. It was really dirty and I’m still needing to go wipe down all of the black from the walls but with the convenience of it I don’t mind too much just time consuming.

Recommended: Yes

Very helpful and easy process

I had reserved a storage unit that was too small, they had no problem with helping figure out the right size and switched everything for me .

Recommended: Yes

Very friendly

This was quick and easy for a very busy week

Recommended: Yes

Excellent work

Excellent work! Just terrific service and the storage spaces are very well taken care of!

Recommended: Yes

Easy to navigate the process and nice move-in amenities

I was really happy when I moved in and found out that free truck rentals were provided for move-in. Moving is always stressful and that helped take some of the stress off. Discounted rates for move-in are also nice from a facility that allows you to go month-to-month.

Recommended: Yes

One worker great another not so much

Katie was super helpful and professional. I called back a few days later will a Qurans was given incorrect information that caused some tough consequences on my move

Recommended: Yes

Great service and location

Wonderful experience,and the ability to drop off the rental truck

Recommended: Yes

easy to move in

The move in process was seamless

Recommended: Yes

All round excellent service

Smooth process from reserving unit online to completing reservation on site. Unit was clean and I was able to move in right away.

Recommended: Yes

Extremely amazing.

The service was amazing very helpful, upfront about everything possible, very competitive on pricing very clean units I would highly recommend this storage unit to anybody.

Recommended: Yes

Great place to store anything you don't have space for.

Scheduled a "move-in" date online, got a friendly call from customer service to get it all set up. After our all, she sent me the lease to fill it out online. My only complaint is the lease document wasn't clean as an online format. I decided to just show up in person and fill it out there, and only too about 3-5 minutes to get all signed in and taken care of. Very quick, easy to move in, and very tidy.

Recommended: Yes

A little expensive but 24 hrs!!

The unit was dirty but it's fine and they have access hours 24 hrs a day!

Recommended: Yes

Highest rating

I have experienced several different known names in storage rentals, and swore I’d never rent storage space again. Then I moved to Utah... this place has redeemed my faith! Excellent in every category. Going on my 5th month of rental and good as day one! Highly recommend

Recommended: Yes

I got it all figured out on the same day!

This was my first time getting a storage unit. I needed a storage unit so I went online and found this one with their amazing promotion of $1 for the first month. I made a reservation online. They called me immediately and confirmed the reservation. I went over that day, paid my dues and everything was ready to go for me. Friendly staff. Katie is amazing and knowledgeable!

Recommended: Yes

GOT Storage is AMAZING!!!

I found this facility and it was really quick and easy to get a unit and it was way under my budget which made it even more awesome!

Recommended: Yes

Recommended

The woman who did the paperwork for me was so nice and got things done quickly for me since I was on a time crunch. Good prices, clean, and nice people.

Recommended: Yes

Great Customer service

Andre the manager was great he stayed late on a Saturday just to be able to check me in so we can move in that day to anyone that needs a storage location here in Layton Utah

Recommended: Yes

Easy access, great security!

Check in was easy and stress free. I love the accessibility and the super tall ceilings! All entrances and every unit is under 24 hour camera surveillance, so it is quite secure as well.

Recommended: Yes

Easy to use, high ceilings!

Very pleased, check in was easy and the space was clean and easy to access. I especially enjoy the round the clock access if needed to my unit.

Recommended: Yes

i am satisfied with everything

overall everything has been a good experience

Recommended: Yes

I would recommend it

I'm new at renting storage and it seems pretty pricey to me, but that's probably how it is in general. The paperwork took awhile, partly because I had to wait for the person in front of me. They should have had 2 employees working in the morning. Otherwise, all went well.

Recommended: Yes

Great place

Office personnel were great. Storage unit was clean.

Recommended: Yes

one of the best facilities

I have moved a lot because of the military and this place by far has been the best experience I have had. The employees were very helpful and friendly. Definitely will be recommending this place to others

Recommended: Yes

Nice people great location

I would recommend this place to a friend for sure. The people are nice they got me in and out in no time, and the prices are fair

Recommended: Yes

Great space for what I need.

Space size is perfect for my required purpose. Facility is well located.

Recommended: Yes

Polite, respectful, helpful, and professional.

I needed a storage unit because of my recent pcs move for the air force. Having my household goods shipped there was easy and I was offered help with someome,else being tjere if I couldn't! They went out of their way to take care of the customer more than just the sevice they provide.

Recommended: Yes

Convenient access

The office people are really nice and the 24/7 access is on of the reason I went with them. The units here are good size and a fair price for being in Layton. The only problem I had was my unit wasn't completely cleaned and swept out when I rented it but it's not really a big deal.

Recommended: Yes

Awesome

Super friendly and worked with me to make my move in easy.

Recommended: Yes

Stay Away - Unaccomodating & Problematic

When I signed the contract, I had to wait about 40 minutes for the one person working there. She was unapologetic about the wait. The first time I tried to use the access pin pad, it said "access suspended." I called and called Sunday and Monday with no call back. after two days of calling a young man picked up. He had to fix the code while I waited for about 30 minutes since he was helping someone with a truck rental. Today, I tied to enter to obtain some legal documents but again, access suspended. I called and talked to Allison, she said my payment had not been received. It was debitted from my account on 11-2-16 cleared my bank and was cashed. She was insistent they did not have it. She kept hiding behind and explaining "policy" explaining that she will get fired if she lets me in. I asked for the name and contact info for the person that will "fire" her. She said his name is Ray. Instead of providing Ray's contact info, she gave me someone else. Everything about this place is sad. Poorly managed, understaffed and ridiculous policies that ensure they can hold your stored items hostage with or without a just reason to do so.

Recommended: No

Everything went great

Called and made a reservation for a unit went and looked at it a few days later and moved in. The staff was nice and made everything great

Recommended: Yes

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We are very pleased with the service and the facility. The free moving truck to the facility was the best part about it. Moving is hard enough; not having to worry about a rental truck on top of everything else made our move alot easier. The price is fair and comparable. We feel like so far, we chose a great place.

Recommended: Yes

Great Service!

The service has been great so far and the company is easy to deal with. Would easily recommend to anyone.

Recommended: Yes

Exactly what I needed.

Close to residence, 24hr access, very clean and spacious, cost very reasonable when compared to other facilities especially California based storage units!

Recommended: Yes

Great!!!

Love to have 24/7 access. The facilities are clean and secure

Recommended: Yes

Recommended: Yes

Everything worked out great. Thank You

Your service's were great , the place is clean and well taken care of. I'm sure my things will be safe there.

Recommended: Yes

Very helpful and friendly. Clean unit.

Very helpful and friendly. Clean unit.

Recommended: Yes

A very clean, secure and professional Staorage Facility.

I rented a large storage unit for 6 months at Got Storage. Everything worked out great and my things stayed secure and there were no damages at all, from elements, pests or vandals. Upon needing another unit this past week, I knew where I wanted to go! "Got Storage". And to put the icing on the cake, they let me use the large moving van free of charge to move my things in.

Recommended: Yes

Love this place

I have rented units here many times and I've even recommended to my family to do the same. My parents have and several of my friends are currently customers. The service is great, the staff is friendly and warm. It's awesome all the way. Tell Taz says hi, if you use them. You'll be glad if you do.

Recommended: Yes

Great...everyone is friendly and nice!!

Recommended: Yes

Shaylee was very helpful and considerate to our needs.

I highly recommend GOT Storage for storing needs. The staff was friendly and knowledgeable. My wife and I are glad we found them.

Recommended: Yes

Nice, friendly people

Recommended: Yes

Extremely friendly employee.

Hassle free reservation and check in.

Recommended: Yes

Easy

Recommended: Yes

Excellent

Recommended: Yes

Great! Thank you!

Recommended: Yes

Very friendly, helpful owner!

Recommended: Yes

Can't be beat!

Great facility, excellent customer service, free use of truck on move-in.

Recommended: Yes