Joe
Nov 06, 2024
Awesome people and place to work with.
Bianca has been great to work with. She’s has great communication skills and is very, very helpful in getting taken care of. I had an issue with when I first inquired about the facility with someone at their call center and I was ready to pay more elsewhere. But after speaking with Bianca, and explaining to her, what had happened, she took care of me and showed that she actually cared for the type of service I had received from the other person. I would definitely recommend working with Bianca. She has a great personality, great attitude and just outstanding customer service. Tara is another person I would recommend to speak to Bianca went above and beyond to make sure that I wouldn’t have any type of issues going forward, and I am very grateful for the help that you gave me thumbs up for Bianca.
Recommended: Yes
Joe
Sep 22, 2024
Great people to work with.
Terra and Bianca were great to work with. They care about a persons situation and did all they could to help me. It’s really hard to find people with their type of customer service. I found a place with a better price but because of how professional and friendly environment theyshowed me I chose to rent with their facility. I recommend their facility to anyone that’s looking for storage rental.
Recommended: Yes
Mindy Edwards
Aug 21, 2024
Enjoyed my stay so far
Great customer service. Have enjoyed the service and unit so far. Would recommend to friend
Recommended: Yes
Alexandria Aguirre
May 31, 2024
Bianca was great
Bianca was very friendly and helpful and made sure we got into our unit easily.
Recommended: Yes
Brittney Myers
Mar 16, 2024
Amazing
This was a very awesome experience. The office lady was amazing. She walked me over to see the unit to make sure it would work for me. She is very helpful and answered all my questions. I strongly recommend storage star roy for anyone wanting a wonderful experience with a great price.
Recommended: Yes
Alvaro Contreras
Jan 22, 2024
Quick and easy
I needed a unit last minute and it was so fast and easy to get it. I plan on coming here any time I need a unit in the future.
Recommended: Yes
JemminaT
Aug 21, 2023
SpareFoot
If you need a storage unit,I would highly recommend SpareFoot! I like the fact that they had multiple sizes of units/ climate units! I’d say that the price is fair, and if you’re having a hard time picking your storage,SpareFoot got you covered!
Recommended: Yes
Sherri Tatum
Aug 13, 2023
I'm surprised!
This process was much faster than I had anticipated, Bianca was extremely helpful and knowledgeable she explained things very well. This storage definitely has my business and I will be passing on this business to friends and family.
Recommended: Yes
Amy Shaffer
May 22, 2023
Great experience!
Bianca was so sweet and helpful in answering all of our questions and helping us get a unit!
Recommended: Yes
Alina
May 11, 2023
Great Storage Facility
The staff was super helpful, really easy move in process, I was able to move in my things right after paperwork was signed. Really good price for the space I was provided and super easy to just drive up to and either retrieve or put away my things!
Recommended: Yes
Justin
May 03, 2023
Fast easy and convenient
Staff was extremely polite and helpful.
Recommended: Yes
Vanessa Rodriguez
May 01, 2023
Review
The manager was super sweet and helped me with getting a unit very smoothly and was very informative about the whole process and I was able to get a good price for my unit.
Recommended: Yes
Kris Hansen
Apr 24, 2023
Great customer service, easy directions and instructions
Great customer service, easy directions and instructions. I'm happy with the whole experience.
Recommended: Yes
Tyler Bell
Apr 24, 2023
Very nice and friendly
10/10 would recommend they were very nice and fast!
Recommended: Yes
Benjamin lee
Apr 23, 2023
Great customer service and support
Great service and great staff very friendly and helpful
Recommended: Yes
David Gailey
Mar 27, 2023
Good price
Good price and location. Friendly staff
Recommended: Yes
Aaron
Mar 21, 2023
Solid experience
Solid experience, quick and easy move in
Recommended: Yes
John Asbury
Mar 03, 2023
One to Ten the manager was a 11.
The manager bent over backward to get me the unit I wanted. She even cleaned out storage so I could move in the same day.
Recommended: Yes
Mikai Ricketts
Oct 18, 2022
Kind and Patient Staff
The gentleman that helped me get a unit was extremely kind, helpful, and patient. He made the process much easier on me than I anticipated. I was extremely stressed and a bit upset about needing to rent a unit, but he made me feel comfortable and un-rushed and he even gave me a discount for my first three months. The process couldn’t have gone smoother.
Recommended: Yes
Diane V Zito
Oct 12, 2022
Manager was wonderful! Very kind and helpful!
No emergency contact system to get to a manager if office is closed. This needs to be changed. Also more info and details need to be provided online for where storage unit is located and that you will not be able to get in to the unit until office open and manager unlocks the unit!
Recommended: Yes
Tom
Sep 15, 2022
An awesome storage unit!
This storage unit and staff met and exceeded my expectations!
Recommended: Yes
Thomas Brady
Sep 06, 2022
A Five Star storage area
All of the employees were very courteous, professional, knowledgeable, and very caring!
The storage unit is very clean, well lighted, and convenient to the freeway.
Recommended: Yes
Jill
Aug 26, 2022
Best price for size and a great location for me
No complaints so far, great unit, clean, good price. Easy to access and fast, in and out.
Recommended: Yes
Janet Lucas
May 01, 2022
GREAT storage units, very clean & well kept
I really like Storage Star, I now have 2 storage units at their location and I trust that my belongings will be safe. The employee's are very knowledgeable and friendly and the company makes it easy to pay your monthly payment with several payment options.
I highly recommend Storage Star-Roy to anyone needing a storage unit, they are the best.
Recommended: Yes
Raul Cabrera
Feb 28, 2022
Not a very good experience with this company!!!!
Not happy at all with this place the person at the front desk made my experience with this company not good at all to many hidden fees and paying for lock to lock up my stuff!!!!
Recommended: No
Janet Lucas
Jan 23, 2022
Wonderful Place
The office staff was very helpful, I was given my choice of units in the size I was looking for, Mike even went over to the building to show them to me so I could make up my mind if I wanted a unit on the first or second floor. This storage unit has an elevator if your unit is on the second floor, I HIGHLY recommend Storage Star in Roy.
Recommended: Yes
David Abbott
Nov 03, 2021
Great place to rent from
Clean and professional. Very helpful staff
Recommended: Yes
Kelly overall
Sep 29, 2021
Fantastic place
I check alot of storage units and this place beat all other places. It's clean and the guys that work up front are awesome highly recommend
Recommended: Yes
Sue Feinauer
Sep 20, 2021
Clean and convenient
Our storage unit was clean, but even better was the customer service which was above and beyond. Thanks so much.
Recommended: Yes
Sam
Sep 04, 2021
Great service. Tyson, the manager was incredible!
Very impressed with the service level. Tyson made reserving a unit easy. Moved things around to get me a unit that was easier to access. Explained everything thoroughly. Facility is clean and well taken care of. Was overall a great experience.
Recommended: Yes
Melinda Thornton
Sep 03, 2021
Owner
Very clean and had plenty of hand carts to move thing into the unit.
Recommended: Yes
EVAN GODDARD
Aug 14, 2021
Why wait??
Tremendous first impression. Everything I needed and more. Tyson was very helpful and I felt right at home.
Recommended: Yes
Amy Miller
Aug 08, 2021
Fantastic, quick and easy experience
Getting into a unit was hands down the easiest thing I’ve done in months. It was fast, the process was seamless and the customer service was fantastic.
Recommended: Yes
Mikaela
Jul 09, 2020
Great place for a great rate
Staff is super friendly and the location is convenient.
Recommended: Yes