Danny
Oct 18, 2024
really great place
Kelley was very helpful and was able to get something figured out very fast. It only took a few minutes and I had my unit all lined up. Thanks for the help guys.
Recommended: Yes
micheal davis
Oct 16, 2024
great place
great place. 1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111
Recommended: Yes
Linda
Oct 11, 2024
Organized, clean, location with locked gait and near the airport
I do wish that the enclosed spaces were advertised to show that the door height is only 8 feet rather than stating that the ceilings are 10 feet. The 10 foot ceiling does not help if your vehicle is over 8 feet. So we opted for a covered space and are optimistic that all will be fine with that.
Recommended: Yes
Gary Walker
Aug 18, 2024
exceeded our expectations in all respects
We booked a tentative reservation from AZ, but were unsure just how it would work. To our surprise, we received two or three phone calls from management before we arrived. We knew we would be arriving after normal working hours, but Kelly was there to meet us and give us a tour of the facility. It is in a good, easily accessible location, bordered on two sides by new, upscale apartments.
Recommended: Yes
Michael Diaz
Jun 03, 2024
Everything went very smooth!
Never had a better experience getting a storage! Everything seems great so far! Even for a way better price than I thought!
Recommended: Yes
Tamera McKee McEaneney
May 21, 2023
Person to person, not automated phone service.
When calling for info on availability, I was totally impressed that I had the option to do it person to person in the office or electronically. If I had done it electronically, I would have been at the wrong lovat
Recommended: Yes
Leslie Whited
Jun 05, 2022
Excellence in Customer Service
Cal took care of our Agency needs even though he was away on a family emergency. Really went above and beyond!
Recommended: Yes
Bob Ormond
May 16, 2022
Convenient & competitive pricing
Easy access and conveniently located
Recommended: Yes
Jess
Jan 26, 2022
Great experience, easy access.
Easy move in process after hours. Storage unit was clean and in excellent shape.
Recommended: Yes
Charlie Hobbs
Aug 09, 2021
I have rented here before when it was locally manned I liked that better
We had some trouble entering the gate on our 3rd trip and weren't able to get in.
Recommended: Yes
Richard Pitzak / Doug kidd
Jul 31, 2021
Amazing service.
We would like to thank Angie for everything she does. This lady is so amazing and really gives it her all. she is so exceptional at her job. It seems like she is always there to help if there is a problem or if we have a question. We see her showing someone a unit in the lot, she is always happy to see everyone. The entire staff is very friendly and happy to answer any questions.
Recommended: Yes
Nina
Jun 28, 2021
Easy move in process, straight forward contract.
I was a little intimidated by getting my first storage unit but the process was fairly painless, with a month to month contract and plenty of units available it was pretty stress free for me as my move was on fairly short notice.
Recommended: Yes
Chelsea Hulse
Mar 23, 2021
Would give 10 stars!
I’ve been with Diamond for 1.5 years now and have no complaints. Diamond’s reputation for service is well earned. From the free car wash (awesome!) shuttle service to office personnel, everyone is always polite and professional. I would like to thank Angie for everything she does. This lady is so sweet and really gives it her all every day. These guys really care about their renters and it shows.
Recommended: Yes
Brian
Jan 20, 2021
Quick easy and friendly
So far my experience has been excellent. Move in was great .
Recommended: Yes
Ricardo
Sep 24, 2020
With car wash
Also includes car wash. Very clean. Highly recommend
Recommended: Yes
Chistina
Jun 13, 2020
Great place
Staff are amazing. Location is clean and affordable
Recommended: Yes
Javier E.
May 19, 2020
Easy to do business with
good service, fair price, easy to deal with
Recommended: Yes
Kenneth
May 17, 2020
Angie was great to work with. Easy access and secured.
It could be easier to get registered. Forms should be placed on a web site so you can get to them easily and fill them out.
Recommended: Yes
慚档
Apr 01, 2020
Impressed
Great service and help despite a national pandemic. Very impressed.
Recommended: Yes
Terresa
Feb 12, 2020
Great customer service
I do nd the facilities very clean and the employees were friendly
Recommended: Yes
Katie
Jul 10, 2019
Great Service
Jeff was very friendly and helpful. The whole process was smooth.
Recommended: Yes
Kim
Jun 22, 2019
Great
Great price, clean, friendly people
Recommended: Yes
Vince
Jun 19, 2019
Clean, secure facility
They had my paperwork in their system, they got me the unit at the agreed upon price with no issue. Even helped setup my lock and drove me personally to the unit to check it out and explained how to gain access 24/7.
Recommended: Yes
carrie Meyers
Jun 19, 2019
My move in was awesome at Diamond storage
This Storage facility is bY far the best experiance I've had at a Storage facility. I have rented Several Storage units the past 15 years. And Never once had such an awesome move in. The move in deal I recieved was so great I'll have extra spending money this summer. thanks Diamond.
Recommended: Yes
Rachel
May 27, 2019
Great storage unit
Great service friendly staff very helpful
Recommended: Yes
Daron
May 10, 2019
Convenient access. Friendly customer service.
They went out of their way to get me the unit that worked best, and then spent extra time helping me to access and use their online payment system.
Recommended: Yes
George
May 09, 2019
Dont rent this unit
Upon renting this unit I was told it was $100 a month I went to my unit was there for an hour and 15 minutes tried getting out at the gate and my check it said I owed $10 I later learned if I'm past 45 minutes they charged me $10 and up for every additional hour they would not let me out without pain I went around the gate because I had no choice I was late for work and they evicted me from the premises I have 10 days to move
Recommended: No
Pierce
Apr 07, 2019
Easy, Fast, and Friendly
Needed a place to store a 40ft RV, provided fantastic service and made the whole process really easy.
Recommended: Yes
Kelsie Davis
Mar 06, 2019
Easy online
Code box wasn't working at first but they were very helpful and accommodating when I needed a bigger unit!
Recommended: Yes
Amber White
Mar 05, 2019
Very helpful
They took me around and showed me the different units and recommended what they thought would work best. When I had an issue with my lock and was out of town they were able to resolve it for me.
Recommended: Yes
