Ronnie
Sep 12, 2022
Very professional
It was a good experience,very pleased
Recommended: Yes
Ebone Davis
Oct 20, 2021
Great
Great! Easy online check in so convenient
Recommended: Yes
Tiffanie
Nov 13, 2020
Convenient and Affordable
Convenient and Affordable! Facility manager is prompt and communicative.
Recommended: Yes
Mickey
Jul 20, 2020
Roy has been most helpful
Roy has been most helpful, very professional and responsive. I recommend Public Storage for anyone who has a need for a temporary facility.
Recommended: Yes
Wanda
Mar 20, 2020
I have rented from public storage about 3 times.
I was satisfied with the rental rates but I feel that the clerk should tell people upfront about the insurance because I didnt need the insurance for what is in my unit but he claims I had to get it and i was really upset.about that situation highly upset
Recommended: Yes
Scott Deane
Feb 04, 2020
Friendly Staff
Friendly Staff, clean storage lot and spaces, lots of security.
Recommended: Yes
Peter A.
Sep 19, 2019
Great customer service!
Great customer service!! Quick returned phone call and cautious service at 3281 Western branch Blvd Chesapeake VA.
Recommended: Yes
Micah
Aug 23, 2019
Overall the company is average
Overall the company is average
Recommended: Yes
David
Jul 31, 2019
The manager Brianna was great
The manager Brianna was great. She was courteous, knowledgeable, and very helpful selecting the right size unit. The electric fence is broken which means it is wide open 24-7. Not sure what the issue is but needs attention.
Recommended: Yes
Lisa Norris
Jun 18, 2019
Great job
We were well taken care of by Bri and Rachel. We feel like we will be content with our belongings there
Recommended: Yes
Debra Howell
Mar 11, 2019
The space is very adequate for my...
The space is very adequate for my needs. I was disappointed in it not being climate controlled and it was beat up with holes on the walls and the ceiling has some issues as well. Otherwise, it is OK. The staff were just super. They really do a good job.
Recommended: Yes
Jesica Spinney
Jan 03, 2019
Great help and customer service
Great help and customer service
Recommended: Yes
Jasmine Jenkins
Sep 24, 2018
The manager was friendly
The manager was friendly, informative, and very helpful.
Recommended: Yes
A. White
Sep 06, 2018
Experience was positive
Experience was positive, but hidden fees caught me off guard. Would of been nice to know the insurance coverage, up front, with the advertisement.
Recommended: Yes
Demetria English
Feb 16, 2018
Chrystal was excellent she provided me...
Chrystal was excellent she provided me with great customer service great personality and a great asset to your company
Recommended: Yes
Izihray Clark
Oct 05, 2017
This is a wonderful place of business very professional and accommodating staff. One of my favorites is Ms. Crystal she always made sure I was up to date on my storage or any other news regarding my storage for the time I had my unit. Thank you so much for everything!!!
Recommended: Yes
Tarnisha Grant
Oct 03, 2017
My experience was pleasant good ...
My experience was pleasant good customer service easy-to-understand and affordable.
Recommended: Yes
Big 'D' From Chesapeake
Sep 18, 2017
GREAT EXPERIENCE!!
The unit rented was clean and perfect! Both Crystal and Linda were great. I'm very happy with the whole experience.
Recommended: Yes
Leann Woodhouse
Aug 04, 2017
The staff especially Crystal, are very personable. The property is will maintain. Best storage Experience I've had ever. You got it I don't put your name in their
Recommended: Yes
Bee Jay
Jul 19, 2017
Mrs crystal was a AWESOME sales manager. She was prompt, willing, and extremely nice. I came there with an attitude due to situations I had before getting there, her and Mrs Linda still kept a smile as well as their cool, was patient and accepted my apology for my rudeness. VERY PROFESSIONAL
Recommended: Yes
dontarius lucas
Jun 24, 2017
Management and employees are wonderful, however there is a spider problem. This can be easily fixed using mothballs. They make sure your belongings are safe. I see them going around everyday and checking the units.
Recommended: Yes
Ryan Davidson
Dec 06, 2016
Crystal and Lynda were amazing!
Best customer service I've had in a while! Would recommend
Recommended: Yes
Cherise Heath
Oct 04, 2016
Trust worthy
I have visited this location several times for their honesty, safety and cleanliness
Recommended: Yes
T Johnson
Jun 28, 2016
Reliable
Always helpful and glad to choose this property.
Recommended: Yes
Dianne Grant
May 25, 2016
unit to fix my needs
customer service was great didn't really know what I needed but she was very helpful!
Recommended: Yes
Kimberly Leclerc
Oct 13, 2015
Customer Service top notch
I cannot say anything negative about this Public Storage and the customer service I received. Both Nette and Linda are the best!! I would definitly recommend them to everyone.
Recommended: Yes
Juli Oglesby
Mar 05, 2015
Friendly. Fast.
Very easy process to set up. Fast. Friendly.
Recommended: Yes
Angela Lee
Mar 03, 2015
Public Storage Customer Service
My experience with Public Storage was a pleasant one, and I intend to use them again in the near future. I found the representatives to be courteous and knowledgeable, and I was satisfied with the help I receive. Not only would I use them, I would recommend them to friends and family.
Recommended: Yes
Linda Saunders
Nov 17, 2014
Great place!
Public Storage is very conveniently located close to my house. They are available on line so I could pick out the size unit I needed and have it reserved until I get in. Hours are convenient and staff is very friendly and competent.
Recommended: Yes
