Doug B
Aug 10, 2024
Booked and moved in less than 2 hours
Easy to book, pay, download app and communicate. Moved in less than 2 hours end to end
Recommended: Yes
MK Walsh
Jul 16, 2024
Price not honored. Kiosk poor.
Price quoted on booking not honored during rental. Shop unattended so kiosk had to be used. Voice was hard to hear and understand.
Recommended: Yes
MK Walsh
Jul 14, 2024
Reservation bad. Kiosk voice hard to understand.
Too many negative surprises. Reservation looked promising but not honored. Kiosk voice was hard to hear and understand.
Recommended: Yes
Patricia Webb
Apr 10, 2022
convenient location
I didn't look at the space before reserving and I think I should have gotten the next size up. I thought the door would seal better at the sides but since it is indoors that is fine.
Recommended: Yes
Larose D Logan-Oakes
Mar 24, 2021
Excellent Service
I am really thrilled with the easy access and cleanliness of this facility.I have had other storage places in the past where I lost everything due to a flooding issue so I was very concerned about this issue when I rented my space. So far everything is staying dry. Thank God! The management there takes great efforts to accommodate my needs!They are super friendly and customer oriented! Bravo!
Recommended: Yes
Laura
Jun 22, 2020
Easy process, helpful staff member
All smooth, only issue was the door to the unit is difficult to open - and it's not the cleanest. But it's a good value, good location - works great for what we needed. Staff was really friendly & helpful.
Recommended: Yes
Donna
Apr 11, 2020
good experience
good experience
Recommended: Yes
francis
Aug 20, 2019
Public Storage: Above and Beyond
My on the phone reservation experience with George was amazing. He quickly assessed my needs and made a stress free reservation for me at the closest facility. Upon arrival at my reserved storage area Sam not only gave me professional service, but gave me a larger storage area for a discounted price. Within two hours we had
unloaded our truck and we're on our way back home. I am very impressed with your companies high regard for customer service
Recommended: Yes
Annmarie Murray
Jun 17, 2019
Really helpful personal made transition...
Really helpful personal made transition very easy.took time to explain the process
Recommended: Yes
Stephanie Gilliam
Sep 17, 2018
Great service
Great service
Recommended: Yes
Katherine Krisko
May 07, 2018
5 stars
Without reservation I would recommend public storage to friends and family.
Recommended: Yes
Executive Director
Oct 02, 2017
Mr. Gupta gave me good service today. I am happy with him
Recommended: Yes
Mojgan Jamali
Sep 15, 2017
Alex is wonderful. She was nothing but awesome. Explained everything well. Best experience.
Recommended: Yes
Esther Ko
Sep 14, 2017
This was the closest to my house and I had to get boxes for moving out last week or so. Girl up front (Alex?) was helpful and quick. Helped me take some boxes to my car because I kept dropping them. Thank you for your kindness.
Recommended: Yes
RZ
Sep 06, 2017
Excellent service
Excellent service
Recommended: Yes
Karen Abraham
Aug 31, 2017
Was helped by Gupta today and he gave me excellent and speedy service. He was very accommodating and informative. I will recommend public storage to others.
Recommended: Yes
前
Aug 17, 2017
The staff was very helpful
The staff was very helpful, but security of the individual units is suspect. When walking through the facility I saw many units that looked like someone had tried to remove the sheetrock over the doors and gain access to a unit. The wall should be made of plywood or metal to discourage this.
Recommended: Yes
R U One of US?
Jul 16, 2017
Nate was very friendly and helpful! We had a very smooth transaction. He is knowledgeable of what the company offer to clients. His one of a kind. The company should keep employees like him!
Recommended: Yes
C. Emmanuel Acosta
Oct 25, 2016
Excellent service and time from Muhammad. I've always trusted Public Storage as my Storage place over the years.
Muhammad was great. He offered assistance and also suggested any good deals, which I appreciated. The facility is very clean and also love that the facility is secure.
Recommended: Yes
Michael Burnett
Aug 23, 2016
The best ever
Management was perfect, very helpful, very polite and wonderful to work with. He suggested a smaller size which saved us money which was exactly perfect. The storage bin is clean and easy to get to. We would recommend this specific Storage to anybody who's looking for quality, good service, and clean.
Recommended: Yes
Rafael Babilonia
Nov 17, 2015
GOOD SERVICE
this facility in Burke have a wonderful staff plus they understand all of their customers. Congrats for an excellent team at BURKE
Recommended: Yes
Hilary Peterson
Aug 12, 2014
Good value, easy access
Easy move-in process, even easier to come and go as you please. Your stuff feels safe; locks and codes maintained well.
Recommended: Yes
