Tiffany
Mar 27, 2023
Pretty nice place!
Nice storage facility! Gated for security, and I got a courtesy call welcoming me. The unit itself had a lot of webs in the corners but otherwise it’s great.
Recommended: Yes
Lisa Graham
Feb 24, 2023
Felt very welcome
Felt like this is a very good storage facility
Recommended: Yes
Lisa
Feb 17, 2023
Very easy set up
It was very easy to reserve my storage unit online (I actually reserved 2 because I wasn't sure what size I would want). They called me and confirmed my reservation and made sure all my questions were answered. The evening I arrived to do the final paperwork (this was offered to be completed online as well as making the payment but I didn't want them to charge me for insurance because I have Homeowners and they needed the paperwork to remove that off the online statement) and get stuff moved in the young lady was very helpful. It was a little confusing as to where the keypad is to enter and when I was ready to leave I couldn't find the keypad (good thing the young lady was still there or I would have been stuck till one of the other people in the area was leaving).
The unit was very clean and easy to drive up to.
Recommended: Yes
Luis
Apr 22, 2021
Tre service fee for the lock was not warrented...
N/A, N/A. N/A, N/A. N/A. N/A,N/A
Recommended: Yes
Cindy
Mar 23, 2021
Helpful staff
Very pleasant, helpful staff. The gentleman there on Sunday went out of his way to make sure we got into our unit with no problems.
Recommended: Yes
MC
Jan 18, 2021
Easy Transaction! Unit was clean and ready for move-in.
Easy Transaction! Unit was clean and ready for move-in.
Recommended: Yes
Todd Brown
Jan 12, 2021
Awesome Thanks
Did everything online on a Saturday and moved in on Sunday easy
Recommended: Yes
Ed
Apr 30, 2020
Needed quick, made changes, no hassles.
I had to change my size unit and move in date. And the complete over the phone at nearly 6PM. This was my second excellent experience with Smart Cube in Virginia. In my many years of renting storage from Baltimore to Norfolk, Smart Cube is the best and this particular site has been THE best of all.
Recommended: Yes
new cubesmart rentee
Apr 24, 2020
Needed a spot for my stuff...duh!
This cube smart has clean, wide aisles, good security fencing, plenty of storage options. What more needed be said. the truck fit in perfectly (15ft) and unit size estimate ended up being dead on, so all my stuff fit cozily.
Recommended: Yes
Shelley
Mar 15, 2020
I would definitely recommend anyone storing their things.
Very nice facility. The staff were super friendly and helpful.
Recommended: Yes
Sheila
Feb 05, 2020
Clean units
The unit was clean and customer service was great.
Recommended: Yes
Joe
Sep 25, 2019
Agent was very personable and helpful.
Agent was very personable and helpful.
Recommended: Yes
David
Sep 02, 2019
Online
Awesome location with a large lot for easy access.
Recommended: Yes
laurie
Aug 06, 2019
quick storage
Easy to rent and unit was clean
Recommended: Yes
John
Jun 24, 2019
Plenty of room in the parking space assigned
The drive area in front of the parking spot has a few large mud holes that should be filled in.
Recommended: Yes
Alan Holloway
Mar 07, 2019
Very accommodating
The managers Natalie and Cindy were extremely helpful with all questions regarding how the facility operates, showing the property and locating our location.
Excellant explanation of contracts and allowing us to use the outside location to consolidate into one space.
Cudos to your team..
#23
Recommended: Yes
David
Mar 07, 2019
Great Spot
Thank you for great customer service.
Recommended: Yes
Justin
Feb 09, 2019
Clean, easy to find, friendly staff.
Very happy with my 10x10 unit. Able to fit what I need in there, very easy to find place. Looks like all units are easily accessible.
Recommended: Yes
bryan
Feb 05, 2019
Great deal!
Handy, clean and affordable. Glad I went here!
Recommended: Yes
Meri
Nov 26, 2018
Paid for a parking space for our camper and then our code didn't work.
Purposely drove down in pouring rain and freezing weather to pay for our parking spot for our camper. When we brought the camper down the next day - after office hours - the code didn't work. Not happy about that at all!! Luckily someone was available at headquarters to give us a temporary code.
Recommended: Yes
Kimberly
Jul 04, 2017
they were very friendly and helpful
They explained the cost, times we could get to the storage. How to log in and out. They were very helpful and friendly
Recommended: Yes
Stephen
Apr 02, 2017
Wonderful service. Great pricing
The management here is polite and the move in process was smooth and easy. I was supposed to move into another facility called mini storage near by. However they have no office onsite and on my schedule move in date there was no-one there. After driving almost two hours I was upset to say the least. But sparefoot took care of that right away. And cube smart was able to take care of me same day easy and painless. Both sparefoot and cube smart are awesome. Thanks
Recommended: Yes
Kasey
Feb 22, 2017
Very nice!!
I really like this place and it was also close to my home! That made me supper easy for us to move and quicker! And they had the best price I could find!
Recommended: Yes
jerome
Oct 05, 2016
Staff was excellent.
I found the 2 staff members to be great help to me. Excellent.
Recommended: Yes
Sue
Aug 07, 2016
Simple and easy
Reservation was easily done online. When we arrived the storage attendant was about to leave for about 45 minutes she got out of her van came in assisted us. Her assistant went down opened up our storage facility and made the move rather easy
Recommended: Yes
David
Mar 18, 2016
Excellent customer service and cleanliness!
Recommended: Yes
aq
Feb 28, 2016
excellent customer service!
Got in, got out quickly with lots of smiles too boot. Very affordable
Recommended: Yes
Jeremy
Dec 27, 2015
Nice convenient location
Clean and very nice hospitable staff and great location I will recommend to everyone I know thank you and happy holidays
Recommended: Yes
jeremy
Dec 25, 2015
a nice organized place with a lot of space put extra stuff and great it was a great experience.
Recommended: Yes
Jeremy
Dec 24, 2015
Clean nice safe all around 10 out of 10
I give this place a 10 out of 10
Recommended: Yes
Kathleen
Nov 15, 2015
One of the 10 x 10 units has a small door. It would be more convenient if it was larger. I really like the 10 x 20 and would have gotten a 10 x 30 if it was available.
Recommended: Yes
christina
Nov 02, 2015
had the size unit i needed got in and out quick
We've used this location before and never had a bad experience with them besides trying to track down an office person while they're cleaning. Good price clean unit and decent location
Recommended: Yes
Gary
Aug 31, 2015
Very good storage "options"
Very friendly staff, clean and safe facility and lots of options. Easy to get in and out.
Recommended: Yes
Geri
Aug 20, 2015
Better Option
I had another storage unit somewhere else and got fed up with it. Finally I started searching for a new one and found Cube Smart. Much happier with it.
Recommended: Yes
brian and barb troxell
Apr 21, 2015
Every great Abby wonderful, very helpful. She went out of her way. Was there for my son and keep in constant contact with me in Maryland. So pleasant and sweet. Thank you
Recommended: Yes
Kelly
Jul 17, 2014
Recommended: Yes
William
Apr 26, 2014
Recommended: Yes
Brittany
Feb 20, 2014
This is my first time storing my property in a storage unit. My experience so far has left me comfortable with the idea of having my property outside my home. I hope for the next year that my belongings are stored in the storage unit it will be just as pleasant as the move in process was.
Recommended: Yes
汁
Dec 07, 2013
great experience at this storage facility
Recommended: Yes
robert
Nov 04, 2013
It was very comfortable. Seemed to push the insurance a lot. But they all do that. I had my home owners fax them insurance papers and they were OK. Very nice people.
Recommended: Yes
BillieApple
Aug 29, 2013
Very good
This is the best-value storage unit I found online. I am happy with my 5x10 unit and that all the units are ground-level. The ladies at the front desk were helpful and friendly.
Recommended: Yes
Victoria
Apr 29, 2013
Wonderful!
Employees were very friendly and helpful, found the facilities easily, storage units were clean and perfectly sized for my needs.
Recommended: Yes
Kenneth
Mar 05, 2013
Friendly and helpful staff.
Recommended: Yes
m. lewis
Jan 29, 2013
Had to move quickly and needed storage
Called the national number and the nice man estimated the size of storage we needed. He then gave us an online discount with two free months and 15 % off.. I would recommend calling the national # and getting the great deal.
Recommended: Yes
Paula DeSutter
Sep 03, 2012
Excellent!
We moved items from northern Virginia, where the price was much higher, the units were falling apart and dirty, and it was virtually impossible to maneuver our truck around the lot. The CubeSmart we moved to had GREAT customer service, is clean, open.
Recommended: Yes
