Helen A
Jan 25, 2024
So easy to rent
Did everything online & went to the facility. Easy to find the unit, very clean. Good deal for the size.
Recommended: Yes
Stephen Worrall
Jan 27, 2023
What one expects
Online function was not accurate but Robin and the on site manager were great.
Recommended: Yes
Charles Hoffman
Nov 21, 2022
Good experience, no major complaints
I had to come back twice, because even though the office was open, the only employee was not there. If my unit was prepped and ready to go, why was the light bulb burned out?
Neither observation is a deal breaker, but there is room for improvement.
Recommended: Yes
Amine fettar
Jul 08, 2022
Thank you
The store manager Adam is very professional and helpful
Thank you
Recommended: Yes
Ernest
Oct 10, 2021
The customer service was great
The customer service was great
Recommended: Yes
John Fuentes
May 18, 2021
Ok service
When I first contacted the main line, I was told that a military discount was going to be offered. Once in the facility, the manager told me that it requires several documents to upload. I’m storing my wife’s car and she’s deployed in Cuba. I was not qualified to receive the discount. I just wanted to complete the registration process and leave.
Recommended: Yes
Bob Odenheimer
Jan 25, 2021
Got a great parking spot for my trailer
I got a great parking spot for my trailer. The staff was very helpful & courteous. They got me set up and all the paperwork done pretty quick.
Recommended: Yes
Thomas Kane
Feb 14, 2020
Great experience
Very fast service. I was in and out in under an hour
Recommended: Yes
Anh
Jul 07, 2019
Good place
Convenient location for Leesburg residents. The facility is well kept and quiet.
Recommended: Yes
Carolyn
Jan 11, 2019
Fast, Easy, Convenient
Great Customer Service, Knowledgeable, accountable, and super fast!
Recommended: Yes
Tracey
Jan 04, 2019
Professional staff. Very clean facility. Unexpected fees.
Some “hidden” fees. $24 admin fee when you sign contract, plus mandatory monthly insurance fee. Good facility otherwise.
Recommended: Yes
Rennika
Dec 07, 2017
Just what I needed
Staff was very friendly and helpful. Facility is clean and convienient.
Recommended: Yes
Rennika
Dec 07, 2017
Just what I needed
Staff was very friendly and helpful. Facility is clean and convienient.
Recommended: Yes
Dena
Dec 05, 2017
Good price, great customer service.
Good price and great customer service.
Recommended: Yes
"Joy"
Sep 13, 2017
Pleasant, graceful Staff; clean and convenient storage space; Easy 24 hr access. Whats not to love!
I was flustered and tired. The Staff was calm, professional, gracious and encouraging. The Storage spaces were convenient, clean and easily accessed 24x7
Not only no complaints ... I would recommend them highly!
Recommended: Yes
Kathleen
Jun 05, 2017
Easy Access, Great Service
I had to book a unit last minute and the people there couldn't have been nicer.
Recommended: Yes
JJ
Feb 27, 2017
i am very impressed...
i hope this experience with cube storage continues to be a very good one!!!
Recommended: Yes
Maurizio
Feb 26, 2017
Clean
The facility is clean, easy access, no lines. In general I am very satisfied.
Recommended: Yes
Athena
Apr 27, 2016
Fast, informational & courteous service.
From the moment I called concerned I was running late on my travel time from MA to destination in VA I was well received.
When I arrived I was well informed of the fine print, expectations & contract.
The young man who gave myself and family above and beyond service truly made me feel quite comfortable leaving, literally, my entire life at their fascility.
Recommended: Yes
Donald
Jan 01, 2016
Recommended: Yes
William
Sep 18, 2015
Excellent service and friendly, capable staff.
The staff was extremely helpful, and showed me a number of different units so I could determine the exact size I needed.They also assisted with a full range of box sizes and other packing. Definitely a very friendly place.
Recommended: Yes
William Pietrucha
Aug 07, 2015
Helpful, courteous.
The initial phone contact was very professional and courteous,, and the follow-up at the site was efficient, friendly and very helpful.
Recommended: Yes
Maureen
Jun 07, 2015
Great first time experience using a storage unit.
Booked on line which worked out very well. When I did call customer service they were very helpful. Everything went as planned which was especially important since we were really doing all of it long distance. The facility was clean and just what we needed. The clerk setting us up when we arrived was very helpful and pleasant. They were ready for us when we arrived.
Recommended: Yes
Sedica
Apr 28, 2015
The person working inside the office is very friendly and helpful.
This is the first time I have had a storage unit and am impressed with the customer service and the facility.
Recommended: Yes
牵批
Mar 05, 2015
Recommended: Yes
Brian
Jan 10, 2015
Second time I've used them, still the best value I've seen.
Recommended: Yes
Susan
Jul 22, 2014
flawless
Recommended: Yes
Jim Phifer
Jan 03, 2014
Very Smooth Transaction and Good Space
This CubeSmart facility is in a great location. It is fairly new and spaces are easy to access. The staff was very friendly and helpful. I would definitely recommend this location to anyone needing storage.
Recommended: Yes
J. Clancy
Dec 21, 2013
Recommended: Yes
Lauren
Nov 12, 2013
Getting a unit was quick and painless.
Recommended: Yes
Daniel
Jun 27, 2013
Recommended: Yes
Lynn
Jun 20, 2013
Great to work with them.
The added serviced for shipping, etc were a pleasant surprise. The facility was well maintained. The staff was professional and helpful.
Recommended: Yes
Jaimie
May 09, 2013
The manager was excellent but one staff member in the office isn't very knowledgeable and he has a horrible rapport with customers.
Recommended: Yes
Tamara
Nov 28, 2012
Very Pleased
Very Nice and Clean facility. Very Affordable and Very Nice Staff.
Recommended: Yes
Karen
Apr 04, 2012
Overall a great experience
Adam the manager was wonderful because I ordered the unit online and when I got to evethe facility it wasn't in their records. Luckly I had the conformation on my cell and the deal and they gave it to me. Took a little longer to check in but I was happy. They showed us the unit which was very clean, in fact everything about the place was clean. I will tell people about this place.
Recommended: Yes
